BETSOL

Application Engineer

• Provide advanced engineering and operational support for mission-critical contact center technologies
• Perform advanced daily health checks and proactive monitoring for Verint platforms
• Collaborate with vendors and internal SMEs to resolve complex incidents
• Lead and execute system changes, upgrades, patching, and migrations
• Architect and implement scalable, resilient Verint solutions

Contact Center Application Engineer

Cloud Engineer

• Design, provision, and manage cloud infrastructure using Infrastructure as Code
• Operate and support Kubernetes clusters in production environments
• Build and maintain GitOps-based deployment and configuration workflows
• Support cloud database platforms and platform services in production
• Contribute to environment setup, upgrades, migrations, and reliability initiatives
• Develop automation and tooling to improve operational efficiency
• Troubleshoot infrastructure and platform issues across environments
• Collaborate with Cloud Operations and Engineering teams to ensure stable, scalable systems

Contact Center Application Engineer

Cloud Engineer – Platform & Automation