BETSOL

Cloud Engineer

• Design and implement the enterprise data architecture
• Lead the development of scalable, secure, and integrated data platforms to support analytics, compliance, and business operations
• Own the design, operations, and reliability of everything from VPC architecture and firewall policy to remote access and infrastructure automation
• Partner closely with Security and platform engineering, and own the networking domain

Senior Cloud Infrastructure Networking Engineer

Business Intelligence Developer

• Help turn data into actionable insights that drive better decisions across the organization
• Partner with stakeholders to answer key business questions
• Build scalable reporting solutions
• Ensure the quality, consistency, and trustworthiness of our data
• Play a critical role in shaping how data is used
• Move beyond static reporting to delivering insights that influence outcomes

BI Analyst

Data Engineer

• Define and implement the company’s data architecture, models, and pipelines.
• Design integrations between internal platforms and third-party systems (Salesforce, CX platforms, etc.)
• Establish standards for data quality, metadata, lineage, and classification
• Partner with engineering, security, and compliance teams to align on privacy, retention, and access control policies.
• Lead the selection and implementation of data platforms.
• Drive adoption of data best practices across teams and support data governance efforts.
• Support data risk reviews, vendor onboarding, and audit readiness from a technical standpoint.
• Maintain data platforms and architecture performance
• Support existing data workflows, and integrations
• Respond to data-related incidents and ensure data reliability
• Improve data models to support business growth and analytics
• Optimize data pipelines, quality, and availability
• Expand self-service data capabilities for stakeholders
• Define future-state architecture to enable digital transformation
• Lead data strategy to support AI/ML, automation and advanced analytics
• Integrate data across new platforms, partners, or business models

Senior Data Architect

Product Designer

• Lead user research and design efforts across digital platforms.
• Support the modernization and enhancement of existing systems as well as the design and development of new platforms and capabilities.
• Shape how user-centered design is embedded into product development process.
• Work independently, thrive in ambiguity, and partner closely with product, engineering, and business leaders to deliver intuitive, high-impact user experiences.

Senior UI/UX Designer

Manager

• Manage end to end Incident Management Process aligning to the ITIL guidelines while adopting to the organizational requirements.
• Co-ordinate with various teams within and outside the organization to investigate and resolve incidents.
• Ensures service excellence is achieved through managing major incidents for the organization with effective use of agreed tools and defined deadlines.
• Capture timelines, prepare, review and publish the Root Cause analysis for major incidents within agreed timelines.
• Works in a 24/7 environment, hence adhering to shift plans of the team.
• Manage Bridge calls efficiently, capturing key points and ensuring all stakeholders communication is managed effectively and in a timely manner.
• Make sure all incidents are resolved/closed within the Agreed SLA with timely communication.
• Must have experience working with service management tools like JIRA, SNOW, alerting etc.
• Any other related tasks as required.

Incident Manager

• design, build, and maintain scalable data pipelines and ingestion frameworks
• deliver high value POCs to stabilize and build a strong foundation for an enterprise data platform
• develop custom ingestion, optimize data workflows
• ensure reliable data delivery into Snowflake or other cloud-based platforms
• collaborate with analytics, product, and engineering teams to enable data-driven decision-making

Application Engineer

• Provide advanced engineering and operational support for mission-critical contact center technologies
• Perform advanced daily health checks and proactive monitoring for Verint platforms
• Collaborate with vendors and internal SMEs to resolve complex incidents
• Lead and execute system changes, upgrades, patching, and migrations
• Architect and implement scalable, resilient Verint solutions