Beth Israel Lahey Health

Manager

• Participates in assessments, aids in formulating effective treatment plans, discharge planning and assists in conducting substance use counseling and case management services.
• Assesses patient’s continuing care needs, contacts appropriate after care resources and arranges for transfer or admission to appropriate levels of care and/or liaison with self-help organizations.
• Attends staff meetings and participates in client evaluations, case conferences, and group programming activities.
• Counsels clients individually and/or in family and in group sessions to assist client in achieving treatment goals and monitors condition of client to evaluate success of therapy, adapting treatment as needed.
• Refers client to other support services as needed such as medical evaluation and treatment, social services and employment services.
• Prepares and maintains reports and case histories.

Case Manager, Addiction Treatment Services

Executive Assistant

• Performing as a frontline representative of BILH Primary Care
• Exercising the highest standards of customer service in all interactions with patients and staff
• Performing a wide variety of tasks such as phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls

Medical Secretary

Director

• Shape quality, safety, and patient experience strategy across multiple hospitals
• Influence executive decision-making and system-wide priorities
• Drive measurable improvements in clinical outcomes, safety, and equity
• Oversee and align all aspects of quality improvement & performance programs
• Mentor multidisciplinary teams and site-based leaders
• Partner with executive leadership (CMO, CNO, COO, CFO, HR)

Executive Director – Quality and Safety

Research Scientist

• Abides by institutional policies of BIDMC
• Actively pursues research under supervision
• Receives training in investigational work
• Publishes scientific manuscripts under direction of PI
• Develops new ideas to promote current research

Postdoctoral Research Fellow

Community Manager

• Manage a portfolio of 30-50 donors and prospects
• Establish, implement, and execute annual and multi-year fundraising strategies
• Participate in planning of multi-year campaigns
• Collaborate with Donor Relations and Events
• Engage Prospect Development team in strategic identification and qualification of prospective donors

Executive Director – Philanthropy

• Manage a portfolio of 30-50 donors and prospects
• Establish, implement, and execute annual and multi-year fundraising strategies
• Participate in the planning of multi-year campaigns
• Assist in the development of donor strategies
• Collaborate with Donor Relations and Events for donor engagement
• Engage Prospect Development team for strategic donor identification
• Coordinate outreach and activities with prospects/donors
• Increase engagement and leadership in philanthropy
• Prepare contact reports from donor interactions
• Attend meetings and events related to fundraising activities

• Advance fundraising priorities and strategies within a collaborative model
• Manage a portfolio of 30-50 donors and prospects
• Work with Market/VP to implement annual fundraising strategies
• Prepare contact reports from prospect/donor visits
• Engage Prospect Development team and coordinate outreach

Project Manager

• Efficiently organize and manage fit-testing and data collection for varying numbers of employees presenting for fit test sessions.
• Prepare for and organize execution of fit testing sessions.
• Ensure that employees have completed the respirator medical clearance prior to having a fit test.
• Clean and store equipment properly after each session.
• Ensure accuracy of fit testing records in the electronic medical record system.
• Provide Train the Trainer programs supporting fit test champion roles.
• Monitor compliance with respirator fit testing; generate compliance data and provide to Employee Health leadership.
• Perform other administrative functions in the department as requested.
• Program coordination for other Employee Health initiatives and surveillance programs such as influenza vaccination; research medical surveillance; animal worker screening.
• Works independently on assigned projects; works as an effective member of the Employee Health team.
• Interfaces with and collaborates with organization managers and leaders.
• Seeks consultation as needed.
• Maintains strict adherence to all BILH and Employee Health confidentiality and privacy policies.

Project Coordinator, Employee Health

Therapist

• Assesses, plans, organizes, and participates in rehabilitative programs that improve or restore physical function, alleviate pain and prevent dysfunction in patients
• Examines patient using appropriate testing methods and instrumentation
• Formulates a detailed assessment based upon findings of the examination
• Develops treatment plan and patient outcomes, incorporating input of the patient, their family, and other health professionals
• Safely and effectively implements treatment interventions
• Engages patient motivation and cooperation in treatment
• Provides patient/family education during therapy and in preparation for discharge
• Initiates discharge planning
• Maintains all medical record documentation in accordance with department policy
• Attends internal and external educational programs to maintain and enhance Physical Therapy skills

Physical Therapist – Full-Time

• Oversee day-to-day clinical operations across multiple locations
• Lead a team of Nurses and Medical Assistants
• Collaborate with physician-surgeons and clinic leadership
• Ensure safe and consistent performance of in-office procedures

Ambulatory Nurse Manager, Specialty Clinics

Medical Billing and Coding

• Identifies, reviews, and interprets third party payments, adjustments and coding denials for all professional services
• Reviews provider documentation to determine appropriate coding and initiate corrected claims and appeals
• Provides review and/or coding of any coding related denied professional services for appropriate use of CPT, ICD-9, ICD-10, HCPCS
• Monitors days in A/R and ensures they are maintained at expected levels
• Responds to incoming insurance/office calls professionally and helps resolve callers’ issues

Billing & Certified Coding Specialist I

Call Center Representative

• Ensures that the patient experience in accessing healthcare at BILH is efficient and welcoming
• Performs a variety of functions to support an accurate, safe, and customer-focused registration process
• Handles patient questions and requests accurately and efficiently
• Completes the Medicare Secondary Payer Questionnaire for each patient
• Counsels patients regarding non-covered services

Patient Access Representative

Pharmacist

• Practices pharmacy in accordance with laws, rules and regulation of the Massachusetts Board of Registration in Pharmacy
• Monitors patients in a specific unit/specialty service, collecting patient-specific data and performing relevant physical assessments
• Takes part in the development, administration, and improvement of ambulatory pharmacy programs and services
• Initiates, adjusts, monitors, and recommends changes in drug therapy based on information obtained through patient interviews
• Coordinates and interprets laboratory monitoring of drug therapy
• Provides patient monitoring for the purpose of evaluating and optimizing patient outcomes
• Coordinates continuing education activities for medical and nursing staff
• Precepts PGY1 and PGY2 pharmacy residents, pharmacy students, and contributes to staff development

Ambulatory Clinical Pharmacy Specialist – Cardiology

• Ensure safe, effective, and timely patient-centered care
• Perform a wide variety of duties under the direct supervision of a Registered Pharmacist
• Prepare, distribute, and store pharmaceuticals for patients
• Work with computerized and automated systems for dispensing medications
• Prepare intravenous admixtures and chemotherapy products
• Develop and promote collaborative relationships with nurses and physicians
• Teach and train other technicians and assist in administrative duties.

Pharmacy Technician I

• Provide physical therapy services to patients in their place of residence.
• Review the plan of care with the supervising RPT and accept delegated tasks.
• Perform selected visits/interventions as directed by the RPT.
• Monitor patient’s response to the established plan of care and consult with the RPT if re-evaluation is required.
• Participate in educating the patient and family in therapeutic exercise programs.

Case Manager, Addiction Treatment Services

Medical Secretary

Executive Director – Quality and Safety

Postdoctoral Research Fellow

Executive Director – Philanthropy

Executive Director – Philanthropy

Executive Director – Philanthropy

Project Coordinator, Employee Health

Physical Therapist – Full-Time

Ambulatory Nurse Manager, Specialty Clinics

Billing & Certified Coding Specialist I

Patient Access Representative

Ambulatory Clinical Pharmacy Specialist – Cardiology

Pharmacy Technician I

Physical Therapy Assistant, Team Resource