Beth Israel Lahey Health

Project Manager

• Coordinates, facilitates and supervises the planning, design and construction of capital facilities projects.
• Works with Facilities management team and/or directly with medical center senior management to develop conceptual design.
• Participates with Department Management, senior administrators and User Representatives in project program planning.
• Reviews all project-related documents from design to construction documents/shop drawings.
• Manages design consultants, construction contractors and vendors.

Senior Facilities Project Manager

• Directs, facilitates, and oversees the planning, design and construction of capital facilities projects
• Participates in project program planning, budget development and initial space planning/fit testing/schematic layout
• Develops a comprehensive project charter and detailed construction timeline consistent with the scope, budget and target completion date
• Manages design consultants, construction contractors and vendors
• Serves as project lead with the architect, engineers, and construction manager
• Oversees vendors and provide overall management coordination of the relocation of Medical Center staff

Facilities Project Manager

Therapist

• Plan, organize, collaborate, and direct home care services
• Coordinate care for assigned patient caseload
• Complete and document initial patient assessments
• Develop patient-specific plans of care
• Initiate and revise plans based on patient status changes
• Administer medications and treatments as prescribed

Physical Therapy Case Manager – Home Health

Manager

• Participates in assessments, aids in formulating effective treatment plans, discharge planning and assists in conducting substance use counseling and case management services.
• Assesses patient’s continuing care needs, contacts appropriate after care resources and arranges for transfer or admission to appropriate levels of care and/or liaison with self-help organizations.
• Attends staff meetings and participates in client evaluations, case conferences, and group programming activities.
• Counsels clients individually and/or in family and in group sessions to assist client in achieving treatment goals and monitors condition of client to evaluate success of therapy, adapting treatment as needed.
• Refers client to other support services as needed such as medical evaluation and treatment, social services and employment services.
• Prepares and maintains reports and case histories.

Case Manager, 1st Shift

Analyst

• Delivering world-class support services across all Beth Israel Lahey Health, Inc. (BILH) entities
• Identifying, evaluating, analyzing, and recommending changes to assigned applications
• Supports the planning, design, development, and configuration of applications
• Provides go-live support and serves as primary contact for maintenance and troubleshooting

Epic Applications Analyst 3 – Ambulatory

• You’ll lead home care services for a dedicated caseload—performing assessments, initiating rehabilitative procedures, and coordinating with physicians.
• You’ll be the bridge between the hospital and a successful recovery at home.

Physical Therapist

Financial Planning and Analysis

• Assist in the annual operating budgeting process
• Financial analysis in support of department plans
• Assist in the development of presentations
• Provide support in developing strategic recommendations
• Provide variance analysis for the departments within the System Services every month
• Provide routine reporting in support of financial statement preparation
• Assist in the presentation of information to department VPs/directors/managers
• Prepare ad hoc reports as needed

Senior Financial Analyst

Operations

• Ensure proper resolution of all registration, coverage, and eligibility related issues
• Post all manual adjustments as necessary and select the appropriate adjustment codes
• Resolve external clearinghouse edits and payor rejections
• Make updates to patient registration and initiate rebilling of accounts
• Attend and actively participate in monthly conference calls with assigned physician group

Revenue Cycle Operations Specialist

Administrative Assistant

• Provides administrative support to physicians in their clinical, academic, research and leadership roles
• Answers and screens telephone calls
• Takes accurate messages or directs call to the appropriate person
• Greets and directs patients, families, visitors and staff
• Responds to requests in a timely manner and provides clear, accurate information within scope of knowledge and authority
• Updates patient demographic and insurance information as necessary
• Schedules patient appointments utilizing scheduling tools and resources
• Acts as liaison with other departments and external customers

Administrative Assistant II, ObGyn

Engineer

• Caring for and protecting patients, colleagues, and communities
• Making a difference in patients' lives

Clinical Engineer 1

• Verifies patient's insurance eligibility for visit, using online tools and by contacting the payer.
• Identifies payer medical necessity determination before services are rendered.
• Determines authorization requirement and obtains authorization from payer.
• Identifies and escalates issues for resolution while communicating with revenue cycle peers and clinical stakeholders.
• Completes assigned work queues and reports daily to achieve productivity standards.
• Follows BIDMC policies and procedures to ensure compliance to regulations.
• Identifies trends and provides periodic reports to departments.

Financial Clearance Specialist

• Provides direct patient care under physician orders and within the scope of services and licensure laws
• Works collaboratively with providers
• Reviews current orders in area of responsibility and ensures patients receive treatments as ordered
• Administers medications via hand held nebulizer, MDI and new modes of delivery as established

Respiratory Therapist

• Answers and screens telephone calls.
• Takes accurate messages or directs the call to the appropriate person.
• Greets and directs patients/families, visitors, and staff.
• Responds to requests in a timely manner and provide clear and accurate information within the scope of knowledge and authority.
• Types correspondence, forms, reports, manuscripts, or other materials that may require complex formatting.
• Prepares documents with stylized formats, lettering, or graphics using specialized commercial software, such as desktop publishing or graphics packages.
• Proofreads and edits materials for grammar, punctuation, and spelling.
• Schedules appointments and meetings and maintains personal calendars for manager/director(s).
• Organizes conference calls and meetings, sometimes with large numbers of participants.
• Reserves meeting locations and equipment.
• Prepares meeting agenda and other materials.
• Prepares travel arrangements as needed.
• Organizes and schedules conferences, seminars, or other department-sponsored programs or events.
• Coordinates all necessary arrangements: location, registration forms, and fees, agenda, refreshments, materials, and equipment.
• Maintains departmental files, records, and databases.
• Enters information from source documents into computer databases and/or spreadsheets, compiling, printing, and distributing periodic reports, mailing labels, and other information as needed.
• Maintains department reference library of books, journals, and other materials.
• Other duties as assigned by the department.

Administrative Assistant III

Program Manager

• Owns and manages the successful implementation and ongoing performance of ambulatory CDI programs, including Pre-Visit, Post-Visit/Concurrent, and Point-of-Care workflows.
• Develops and executes program plans, timelines, and stakeholder coordination for enterprise onboarding, expansions, and rollouts.
• Establishes onboarding standards, readiness milestones, communication sequences, and success metrics for new regions and practices.
• Identifies barriers to program success and independently implements corrective actions, escalating only when necessary.
• Serves as the first point of escalation for operational issues, resolving barriers and making decisions on behalf of departmental leadership.
• Represents the department in cross-functional operational meetings, assuming full decision-making authority when acting as designee.
• Ensures program continuity and alignment by proactively partnering with practice leadership, IT, coding, compliance, leadership stakeholders, and population health teams.
• Leads operational coordination with external vendor partners (e.g., Chirok), ensuring adherence to workflows, expectations, and performance outcomes.
• Oversees onboarding, reporting, transitions, and escalations, ensuring execution aligns with network priorities.
• Develops and delivers training strategies for practices, providers, and internal staff to drive adoption of CDI workflows and point-of-care solutions.
• Mentors team members, reinforces accountability, and strengthens overall team capability to support expanding program needs.
• Reviews monthly program performance analyses and translates insights into tactical next steps, provider outreach, workflow adjustments, and stakeholder follow-up.
• Tracks engagement, adoption, performance trends, and compliance, ensuring leadership has visibility into progress, barriers, and outcomes.

Senior Program Manager, Ambulatory CDI

Community Manager

• Provides strategic leadership for capital fundraising initiatives.
• Develops and executes fundraising strategies and programs.
• Manages a team of front-line fundraisers to achieve goals.
• Personally manages a portfolio of 30-50 donors and prospects.
• Collaborates with various stakeholders to align fundraising priorities.