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Patient Access Representative
Beth Israel Lahey HealthPatient Access Representative at Beth Israel Lahey Health handling patient registrations and scheduling. Ensuring efficient healthcare access and maintaining patient confidentiality in a caring environment.
About the role
Key responsibilities & impact- Registers patients presenting for visits
- Processes patient co-payments, co-insurance, deductibles, and balances due
- Completes the Medicare Secondary Payer Questionnaire for each patient
- Instructs patients and obtains signatures on consent forms and other documents
- Monitors patient waiting area for smooth registration flow
- Initiates patient scheduling activities
- Ensures all required key patient scheduling and registration information is captured and verified
- Communicates financial clearance status to patients
Requirements
What you’ll need- High School diploma or GED required, Associate's degree preferred
- 1-3 years related work experience
- Experience with computer systems required, including web-based applications and Microsoft Office applications
- Strong typing skills, 40+ wpm
- Knowledge of medical terminology
- Bilingual written and verbal communication skills preferred
Benefits
Comp & perks- Extensive training including Electronic Health Record (EHR)
- Comprehensive compensation and benefits
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Patient SchedulingTyping Skills (40+ WPM)Web-Based ApplicationsMicrosoft Office ApplicationsConsent Form Management
Soft Skills
Effective CommunicationOrganizational Skills
Certifications
High School Diploma or GED