Receptionist

Beth Israel Lahey Health

Receptionist serving as a frontline representative for BILH Primary Care, delivering patient interactions and clerical duties. Fostering a positive patient experience in a healthcare setting.

Posted 7/10/2026full-timeGloucester • Massachusetts • 🇺🇸 United StatesJunior💰 $20 - $27 per hourWebsite

About the role

Key responsibilities & impact

Perform as a frontline representative of BILH Primary Care
Exercise the highest standards of customer service in all interactions
Handle phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls

Requirements

What you’ll need

High School Degree or GED
A minimum of 1 year of experience in a high-volume customer service-related position
Strong customer service skills
Strong PC skills
Effective written and verbal communication skills
Ability to multitask

Benefits

Comp & perks

Health care organization with a responsibility to care for and protect patients
Full-time position

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Strong Customer ServiceEffective Written CommunicationEffective Verbal Communication

Certifications

High School DegreeGED