Benjamin Moore

Robotics

• Provide configuration, support, and lifecycle management for ERP-adjacent applications and point solutions.
• Own enterprise managed file transfer solutions, including Axway and related secure transport platforms.
• Manage tax, document management, and automation platforms integrated with core ERP systems.
• Ensure availability, performance, and reliability of supported platforms through monitoring, alerting, escalation, and root cause analysis.
• Coordinate with infrastructure, database, security, and vendor teams to resolve production issues.
• Oversee monitoring tools and remediation workflows to maintain operational efficiency.
• Lead RPA platforms including Automation Anywhere and Microsoft Power Automate.
• Identify, design, and implement automation opportunities that reduce manual effort and improve process reliability.
• Track automation performance, metrics, and business outcomes.
• Work directly with AI teams to design and execute agentic actions leveraging Microsoft Power Automate.
• Support experimentation and operationalization of AI-enabled automation patterns.
• Promote structured application documentation to enable AI-driven support and automation.
• Act as a hands-on manager providing technical leadership and oversight.
• Establish standards, documentation, and best practices for supported platforms.
• Coordinate vendor relationships, upgrades, and roadmap alignment.

Systems Integration Specialist – Robotic Process Automation

Manager

• Oversee the development, production and inventory management of all physical components that support the retail store environment
• Manage the creation of retail fixtures, in-store graphics and branded elements ensuring they meet quality, cost and brand standards
• Lead the operational processes that support store projects, including new store openings, remodels and brand initiatives
• Oversee all third-party vendors involved in production, logistics and installation
• Manage third-party vendor partner responsible for store fixture shipments, installations and warehousing
• Ensure that processes and execution meet or exceed Benjamin Moore’s premium value proposition
• Develop and maintain operational workflows and processes
• Identify opportunities to increase process efficiency and reduce operational costs
• Manage departmental budget

Retail Store Manager

Marketing

• Provide comprehensive support for the Virtual Color Consulting team before and after consultations, including compiling detailed client reports, coordinating sample orders, and managing timely client communications.
• Serve as a key liaison with the FP&A team, delivering accurate data and tracking program profitability and performance while identifying opportunities for process improvements and emerging customer trends.
• Collaborate on color-related needs, such as curating color palettes, developing client-specific combinations, and providing guidance on customer inquiries.
• Leverage graphic design expertise to ideate and create visually compelling, color-focused social media content that aligns with brand standards and digital engagement goals.
• Collaborate cross-functionally with teams including Customer Service, Creative Services, Social Media Marketing, and Product Marketing to ensure seamless execution of color marketing strategies.
• Support the Commercial Color Rendering Program team as needed, contributing to color combination development and curated selections.

Color Marketing Specialist

• Lead, maintain, and continuously improve the OSHA PSM program across manufacturing sites.
• Ensure full compliance with OSHA, EPA RMP, NFPA, and internal safety standards.
• Serve as the subject matter expert for all 14 PSM elements, providing training, coaching, and oversight.
• Lead and facilitate Process Hazard Analyses (PHAs), including HAZOPs, What-If studies, and Layer of Protection Analyses (LOPAs).
• Oversee Management of Change (MOC) processes to ensure safe execution of process modifications, scale-ups, and equipment changes.
• Coordinate Pre-Startup Safety Reviews (PSSRs) to ensure safe commissioning of new or modified systems.
• Partner with Operations, R&D, Quality, and Plant EHS teams to identify hazards, troubleshoot issues, and implement safe process designs.
• Provide PSM technical guidance for batch mixing, dispersion, milling, tinting, filling, resin reactions, and other covered processes.
• Support capital projects by ensuring integration of safety requirements from concept through startup.
• Maintain and update critical PSM documentation including P&IDs, SOPs, process flow diagrams, equipment files, and engineering records.
• Conduct compliance audits, gap assessments, and incident investigations; drive corrective and preventive actions.
• Ensure timely completion of mechanical integrity inspections, testing, and preventive maintenance programs.
• Lead initiatives to reduce process safety incidents, enhance system reliability, and strengthen operational discipline.
• Promote a proactive safety culture through training, visibility on the floor, and robust engagement with frontline employees.
• Apply Lean/CI methodologies to streamline PSM processes and improve program effectiveness.

Process Safety Management, PSM Manager

Customer Support

• Responsible for staying current on all platforms used to conduct sales and order placement.
• Provides retailers with support for their online activities.
• Embraces change and applies new training knowledge regularly.
• Achieves proficiency with company policies and marketing programs around promotions, freight policy, product information.
• Supplies information to customers about orders, delivery, product availability, pricing, and promotions.
• Communicates with Logistics personnel to coordinate special delivery requirements and to resolve problems with product availability.
• Maintains accountability and a cheerful demeanor while handling inquiries, building strong relationships with customers and colleagues.
• Exhibits flexibility and creativity to meet customer experience expectations.
• Obtains and evaluates relevant information to handle inquiries and complaints and either resolve customer issues or properly escalate.
• Consistently delivers excellent customer service over the phone and in writing.
• Demonstrates emotional intelligence, working effectively with diverse individuals and actively seeking feedback for professional growth.
• Navigates systems, procedures, and other resources adeptly to provide accurate and prompt resolution to customer inquiries.
• Prioritizes and manages multiple tasks simultaneously in an office environment with tight deadlines.
• Performs other duties as assigned.

Customer Experience Representative, French Bilingual

Supply Chain

• Responsible for all raw materials and finished goods at the manufacturing location
• Ordering of materials, distribution of manufactured products, flow of materials through the warehouses, coordinating inbound and outbound delivery schedules, and inventory accuracy
• Evaluate processes to identify areas of improvement to employee safety, quality of product, and operational cost efficiencies
• Interface daily with the operations teams to identify/resolve problems, implement solutions, and coordinate schedules
• Conduct studies in operations to maximize work flow and spatial utilization within the facility
• Supervise and provide assistance to department leads daily to support warehouse and production activities
• Manage team of 5-15 personnel responsible for forklift operations, scheduling inbound and outbound trucks, cycle counting activities, and ordering of materials to support production activities
• Regularly audit work of team to ensure it meets expectations for safety, quality, and productivity

Materials Manager

Compliance

• Collaborate with the Regulatory Team in interpreting global regulations.
• Assist internal & external stakeholders with regulatory compliance.
• Support new product development and evaluation.
• Prepare and review regulatory documents (Safety Data Sheets and Product Labels).
• Ensure product safety and regulatory compliance for paints and coatings in North America.
• Monitor changes to regulatory requirements, such as VOC regulations for the US and Canada, and share information with team members.
• Collaborate with cross-functional teams to provide a regulatory perspective for ongoing and upcoming initiatives within the organization.
• Represent Benjamin Moore in industry groups (ACA).

Regulatory Affairs Compliance Specialist

• Responsible for staying current on all platforms used to conduct sales and order placement.
• Provides retailers with support for their online activities.
• Embraces change and applies new training knowledge regularly.
• Achieves proficiency with company policies and marketing programs around promotions, freight policy, product information.
• Supplies information to customers about orders, delivery, product availability, pricing, and promotions.
• Communicates with Logistics personnel to coordinate special delivery requirements and to resolve problems with product availability.
• Maintains accountability and a cheerful demeanor while handling inquiries, building strong relationships with customers and colleagues.
• Exhibits flexibility and creativity to meet customer experience expectations.
• Obtains and evaluates relevant information to handle inquiries and complaints and either resolve customer issues or properly escalate.
• Consistently delivers excellent customer service over the phone and in writing.
• Demonstrates emotional intelligence, working effectively with diverse individuals and actively seeking feedback for professional growth.
• Navigates systems, procedures, and other resources adeptly to provide accurate and prompt resolution to customer inquiries.
• Prioritizes and manages multiple tasks simultaneously in an office environment with tight deadlines.