Senior Enterprise Account Executive
McGaw
Senior Sales Representative
BeMo Academic Consulting
full-time
Posted on:
Origin: • 🇨🇦 Canada
Visit company websiteJob Level
Senior
About the role
- Educate prospective students about products and services via email, phone, and live chat and convert them into paying students (all leads are warm).
- Provide exceptional customer support to current students via email, phone, and live chat.
- Create and maintain detailed student records and records of student acquisition.
- Continuously create and implement new strategies to improve customer support and student acquisition.
- Provide administrative support by helping consultants with troubleshooting using online systems and platforms.
- Store and analyze simple data using Excel/spreadsheets for the Student Support team.
- Handle highly confidential documents with extreme care.
Requirements
- Minimum of 3-5 years of experience in sales.
- Experience with inbound warm leads (zero cold calls).
- Proficient with technology and a passion for learning new tools.
- Well-versed with online research.
- Self-directed learner with the ability to systematically experiment to improve customer service/sales procedures.
- Proficient with Microsoft Excel and PowerPoint; comfortable learning new software.
- Bilingualism (English and French) considered an asset.
- Availability to work evening and weekend schedule.
- Ability to provide exceptional customer support via email, phone, and live chat.
