Sales Development Representative
Papaya Global
Senior Sales Account Representative
PROtect LLC
full-time
Posted on:
Origin: • 🇺🇸 United States • Colorado, Illinois, Kansas, Louisiana
Visit company websiteSalary
💰 $120,000 per year
Job Level
Senior
About the role
- Developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders.
- Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
- Manage and develop client accounts to grow the revenue of the offices.
- Be the primary point of contact and build long-term relationships with the technical/operations group and our customers.
- Work daily with Operation Managers and technical professionals by facilitating the sales process to accomplish their goals.
- Develop a Sales Pipeline in Salesforce.
- Help customers through email, phone, online presentations, screen-share and in person meetings.
- Develop a trusted advisor relationship with key accounts, customer stakeholders, business development team members, and executive sponsors.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Forecast and track key account metrics.
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
- Monitor and analyze customer's usage of our services.
- Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships.
- Liaison between the customer and internal teams.
Requirements
- Education College degree preferred. Major in technical, engineering, or mechanical sciences preferred.
- 5+ years of account management experience preferred
- Basic knowledge of the industry and 5+ years’ experience in the field or in a related area
- Familiar with a variety of the field’s concepts, practices, and procedures
- Success in developing new business opportunities
- Experienced at solution selling, preferably complex products, or services
- Rely on extensive experience and judgement to plan and accomplish goals
- A wide degree of creativity and latitude is expected
- Technical: Has enough technical expertise to understand and explore client’s critical areas of need, their problems, their goals related to all products and services sold by PROtect
- Can articulate PROtect’s core value propositions in each service sector, and our differentiators from all competitors
- Has command of and can discuss PROtect’s client outcomes, which is a core part of our sales messaging
- Sales Skills and Mindset: Has a high level of sales acumen and an impressive sales skillset stack
- Has a proven record of business development and over achievement on attaining sales objectives
- Is always hungry to learn new sales concepts and strategies and is highly coachable
- Skills/Abilities
- Ability to travel up to 50% of the time
- Strong writing, strategic and interpersonal verbal communications skills
- Ability to work in a creative, fast paced, team environment
- Ability to efficiently research environmental regulations and policies
- Strong communication and customer service skills
- Ability to understand the big picture while remaining detail oriented
- Ability to work remotely and in an office environment
- Ability to travel to numerous office locations as needed
- Ability to recognize customer opportunities
- Self-starter
- Planning and time maximization
- Detail oriented
- Computer literate on essential Office functions and Salesforce
- Disciplined to document all activities
- High level of personal accountability
- Strong desire to help clients achieve their goals and objectives
- Passionate believer in anything they sell or promote
- Comfortable working with the team sales approach
- Coachable and open to ways to improve
