PROtect LLC

Account Manager

• Developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders.
• Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
• Manage and develop client accounts to grow the revenue of the offices.
• Be the primary point of contact and build long-term relationships with the technical/operations group and our customers.
• Work daily with Operation Managers and technical professionals by facilitating the sales process to accomplish their goals.
• Develop a Sales Pipeline in Salesforce.
• Help customers through email, phone, online presentations, screen-share and in person meetings.
• Develop a trusted advisor relationship with key accounts, customer stakeholders, business development team members, and executive sponsors.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecast and track key account metrics.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
• Monitor and analyze customer's usage of our services.
• Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships.
• Liaison between the customer and internal teams.

Senior Sales Account Representative

Consultant

• Environmental Consultant—carbon modeling and compliance for renewable fuels clients
• Lead and support carbon modeling projects, carbon applications, and environmental compliance projects with a variety of industrial clients
• Collect and summarize data, analyze carbon impacts, and ensure compliance with local, state, and federal regulations
• Create Carbon Intensity Analysis Reports and monitor regulatory requirements

Senior Sales Account Representative

Environmental Consultant - Carbon SME