BeMo Academic Consulting

Account Executive

• Educate prospective students about BeMo's products and services via email, phone, and live chat and convert them into paying students (warm inbound leads only)
• Provide exceptional customer support to current students via email, phone, and live chat as-needed
• Create and maintain detailed student records and records of student acquisition
• Continuously create and implement new strategies to improve customer support and student acquisition
• Provide administrative support by helping consultants troubleshoot online systems and platforms
• Store and analyze simple data using Excel/spreadsheets for the Student Support team
• Handle highly confidential documents with extreme care
• Participate in a multi-step hiring process including skills assessment, virtual/phone interview, video conference interviews, and reference checks

Inside Sales Representative

• Educate prospective students about products and services via email, phone, and live chat and convert them into paying students (all leads are warm).
• Provide exceptional customer support to current students via email, phone, and live chat.
• Create and maintain detailed student records and records of student acquisition.
• Continuously create and implement new strategies to improve customer support and student acquisition.
• Provide administrative support by helping consultants with troubleshooting using online systems and platforms.
• Store and analyze simple data using Excel/spreadsheets for the Student Support team.
• Handle highly confidential documents with extreme care.

Senior Sales Representative

Business Development Rep

• Educate prospective students about BeMo's products and services via email, phone, and live chat and convert them into paying students.
• Provide exceptional customer support to current students via email, phone, and live chat.
• Create and maintain detailed student records and records of student acquisition.
• Continuously create and implement new strategies to improve customer support and student acquisition.
• Provide administrative support and assist consultants with troubleshooting using online systems and platforms.
• Store and analyze simple data using Excel/spreadsheets for the Student Support team.
• Handle highly confidential documents with extreme care.
• Support the Student Support team as needed.

Business Development Representative

Sales

• Educate prospective students about BeMo's products and services via email, phone, and live chat and convert them into paying students (warm leads only).
• Provide exceptional customer support to current students via email, phone, and live chat when support team requires help.
• Create and maintain detailed student records and records of student acquisition.
• Continuously create and implement new strategies to improve customer support and student acquisition.
• Provide administrative support by helping consultants with troubleshooting using online systems and platforms.
• Store and analyze simple data using Excel/spreadsheets for the Student Support team.
• Handle highly confidential documents with extreme care.
• Participate in hiring process steps including skills assessment, virtual/phone interviews, and reference checks as required.

Inside Sales Representative

Senior Sales Representative

Business Development Representative

Senior Sales Specialist