Beauty Industry Group

Inside Sales

• The Inside Sales Representative reports to the Director of Inside Sales and is responsible for driving new revenue through proactive outreach, supporting declining accounts, and new business acquisitions.
• New Business Acquisition, Revenue Growth & Conversion
• Proactively identify, source, and convert new professional stylist accounts.
• Drive competitor brand conversions using value-based, solution-focused selling.
• Execute high-volume outbound outreach (calls, emails, follow-ups) to build and accelerate a strong pipeline across both brands.
• Re-engage dormant, inactive, and underutilized accounts through strategic outreach and tailored selling approaches.
• Conversion Excellence
• Convert inbound and outbound interactions into high-quality sales, education bookings, upsells, cross-sells, and multi-line purchases.
• Leverage CRM data, targeted lists, and marketing/sales tools to maximize conversion results and quota attainment.
• Achieve new account acquisition goals, reactivation KPIs, and competitive conversion targets across all assigned territories.
• Account Growth
• Maintain consistent territory penetration by contacting all assigned accounts monthly to uncover opportunities and drive incremental revenue.
• Support vacant territories by taking immediate ownership of all accounts and driving momentum until a full-time rep is assigned.
• Develop small-to-mid tier accounts through education recommendations and strategic product line expansion.
• Sales Execution & Performance
• Meet and exceed monthly, quarterly, and annual goals across revenue, new accounts and conversions.
• Utilize promotions, education calendars, new product launches, and marketing campaigns to drive urgency and close business.
• Maintain detailed CRM notes, pipeline updates, and opportunity stages to ensure accuracy and visibility for cross-functional teams.

Inside Sales Manager