Account Manager

• Serves as main point of contact within the region utilising an extensive understanding of the cardiovascular anatomy, pathology and physiology to successfully advise customers on the appropriate use of BD APM products.
• Builds and manages strong, long-lasting relationships with customers, especially, anaesthesiologists, surgeons, business managers, referrers and other influencers within the NHS to successfully position BD APM solutions.
• Utilizes long-term relationships with senior-level customer contacts and BD colleagues to achieve success.
• Support current while developing and closes new business opportunities and identifies areas of improvement to meet sales targets while developing and leading the execution of both the short and long-term regional plans.

Territory Manager, Advanced Patient Monitoring – South East

Engineer

• Develop and qualify packaging solutions for aseptic and non-aseptic medical devices
• Ensure alignment with domestic and international guidelines and standards
• Lead complex projects impacting design inputs/outputs, verification by testing/analysis
• Manage risks to ensure compliance to specifications and timelines
• Represent the R&D Packaging Function on multi-functional teams
• Mentor junior members in the organization

Senior Packaging Engineer

• Support the design, development, and qualification of packaging systems for sterile and non‑sterile medical devices under the guidance of senior engineers, ensuring compliance with applicable domestic and international standards
• Assist with the execution of design control activities for low to moderate complexity projects, including development and maintenance of packaging specifications and documentation
• Participate in packaging development projects from concept through verification and transfer, supporting testing, analysis, and documentation activities to meet defined requirements, timelines, and packaging specifications
• Help translate product and customer requirements into packaging and process requirements with mentorship from experienced engineers
• Contribute as a team member on cross‑functional project teams (R&D, Quality, Manufacturing, Regulatory, Supply Chain), supporting packaging strategy discussions and execution
• Execute assigned technical tasks with a strong sense of ownership and accountability, escalating risks or issues appropriately
• Prepare and maintain technical documentation such as test protocols, reports, work instructions, and change control documentation in compliance with quality system requirements
• Support packaging verification and validation activities, including sample preparation, coordination of testing, data collection, and basic data analysis
• Apply fundamental engineering principles to solve packaging‑related problems and support continuous improvement initiatives
• Actively develop technical knowledge in medical device packaging through training, standards review, and on‑the‑job learning.

Packaging Engineer

Consultant

• Demonstrates extensive knowledge and understanding of relevant clinical operations, products, and services
• Provides clinical leadership to BD customers in the implementation of interoperability and connectivity products
• Interacts and supports Project Manager to ensure timely and productive implementations
• Collaborates with hospital clinicians and EMR vendor to facilitate and participate in the development of policies and procedures; defining workflows, protocol developments and updates; resource group development; device education; go-live and post-implementation clinical rounds and consulting
• Provides basic HL7 message interpretation and failure resolution to customers

Clinical Consultant, Solutions Deployment

• Demonstrates knowledge and understanding of relevant clinical operations, products, services, and competitive background products.
• Provides clinical leadership to BD customers in the implementation of interoperability and connectivity products.
• Interacts and supports Project Manager to ensure timely and productive implementations.
• Collaborates with hospital clinicians and EMR vendor to facilitate clinical workflows and participate in the development of policies and procedures.
• Reviews and facilitates customer awareness of common HL7 error codes.
• Escalates issues to clinical and technical SME when appropriate.
• Provides follow up to customers, according to department guidelines/criteria, for the purpose of system assessment, customer satisfaction, problem solving, and evaluation of the BD product/solutions.
• Develops recommendations to assure that customers experience the full benefit and capabilities of solutions implemented.
• Ability to function in a highly regulated industry.

Clinical Deployment Consultant – Mid-America

• Demonstrates extensive knowledge and understanding of relevant clinical operations, products, and services
• Provides clinical leadership to BD customers in the implementation of interoperability and connectivity products
• Interacts and supports Project Manager to ensure timely and productive implementations
• Collaborates with hospital clinicians and EMR vendor to facilitate and participate in the development of policies and procedures
• Provides follow up to customers for the purpose of system assessment, customer satisfaction, problem solving, and evaluation of the BD product/solutions
• Develops recommendations to assure that customers experience the full benefit and capabilities of solutions implemented

Clinical Consultant, Solution Deployment – Pacific West

Account Executive

• The Service Sales Representative is responsible for managing and growing service contract revenue within an assigned territory
• This role serves as the primary account manager for service agreements tied to flow cytometry instrumentation, driving new contract acquisition, renewals, and incremental service opportunities
• Achieve or exceed assigned sales targets through disciplined territory execution, pipeline management, and accurate forecasting
• Develop and execute a territory and account plan to grow contract attachment, renewals, and service revenue within the assigned geography
• Actively engage customers through outbound phone calls, email, and virtual or in‑person meetings across relevant organizational levels
• Build deep knowledge of service offerings, including service contracts, support plans, time and materials services, training, and compliance solutions to uncover new revenue opportunities
• Manage contract opportunities through the full sales cycle, from qualification through negotiation and close
• Maintain accurate and timely opportunity, pipeline, and forecast data in CRM
• Leverage available data and insights to prioritize opportunities and focus efforts on the highest ROI activities
• Understand and communicate competitive dynamics, customer needs, and market trends within assigned accounts
• Collaborate effectively with Field Service, Commercial Sales, Marketing, and internal partners to support account strategies and customer satisfaction
• Support marketing and sales initiatives as assigned and complete required reporting and administrative tasks in a timely manner

Service Sales Representative

• Achieve or exceed assigned sales targets through disciplined territory execution, pipeline management, and accurate forecasting.
• Develop and execute a territory and account plan to grow contract attachment, renewals, and service revenue within the assigned geography.
• Actively engage customers through outbound phone calls, email, and virtual or in‑person meetings across relevant organizational levels.
• Build deep knowledge of service offerings, including service contracts, support plans, time and materials services, training, and compliance solutions to uncover new revenue opportunities.
• Manage contract opportunities through the full sales cycle, from qualification through negotiation and close.
• Maintain accurate and timely opportunity, pipeline, and forecast data in CRM.
• Leverage available data and insights to prioritize opportunities and focus efforts on the highest ROI activities.
• Understand and communicate competitive dynamics, customer needs, and market trends within assigned accounts.
• Collaborate effectively with Field Service, Commercial Sales, Marketing, and internal partners to support account strategies and customer satisfaction.
• Support marketing and sales initiatives as assigned and complete required reporting and administrative tasks in a timely manner.

Technical Writer

• Lead, develop, and mentor a team of technical writers, illustrators, and/or documentation specialists; provide coaching, performance feedback, and career development
• Build a high‑performing documentation function by establishing clear expectations, aligning team goals to organizational priorities, and fostering a culture of quality, accountability, and continuous improvement
• Own the end‑to‑end documentation lifecycle for customer-facing and internal technical content including user manuals, IFUs, installation guides, troubleshooting guides, upgrade/downgrade instructions, and documentation for global regulatory submissions
• Ensure compliance with FDA, EU MDR, ISO 13485, and other relevant standards; embed regulatory and quality requirements into documentation workflows
• Partner with engineering, quality assurance, regulatory affairs, clinical/medical affairs, marketing, customer support, and global business units to gather information, validate content, and align documentation with product requirements
• Communicate effectively with senior-level stakeholders and international partners, ensuring alignment and timely delivery of all documentation commitments

Associate Director, Labeling – Technical Writer

• Develops thorough knowledge of all products in the ARR portfolio.
• Providing on-site technical support during procedures to ensure proper use of all products.
• Training and educating physicians and hospital staff on the use of all products.
• Ensuring surgeons and staff have the most current product information available.
• Ensuring effective utilization of products by all trained surgeons within territory.
• Responsible for meeting territory sales and profitability goals.
• Completes all administrative duties associated with position in a timely fashion.
• Informs customers of new and current pricing, backorders, and company policies.
• Executes effective sales strategies, tactics, and processes within the territory to promote the sale of products.
• Monitors competitive activity, trends, and changes in market conditions and competitor’s strategy.
• Analyzes territory sales performance, identifies areas of opportunity, and develops action plans to improve sales results.
• Attends key regional and national trade shows and sales meetings.
• Participates in local events such as seminars, roundtable discussions, advisory boards, etc.
• Manages all aspects of the territory including but not limited to call planning, expense management, and sales forecasting.
• Collaborates with other departments and functions to achieve desired business outcomes.
• Establishes and maintains positive working relationships with all customers, distributors, sales representatives, clinical staff, and other healthcare professionals who influence purchasing decisions.
• Develops and maintains a level of excellence in territory management and selling skills.
• Controls expenses within budget and manages available resources according to BD guidelines and policies.
• Maintains open, positive, and productive lines of communication with the sales team, customer service, sales management, and home office associates.
• In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the BD Quality Policy and all other documented quality processes and procedures.
• Reports customer complaints in accordance with BD’s complaint procedures.
• Ability to support BD Commercial Excellence by complying with daily, weekly, and monthly management rigor focused on growth to drive disciplined process excellence and accountability in SalesForce.
• Successfully train on and consistently apply the BD Way of Selling.
• Develops and maintains a level of excellence in clinical knowledge relevant to product portfolio.
• Work a flexible work schedule and travel to meet the needs of Surgery customers.

Territory Manager

Program Manager

• Manage the Projects for New Product Development and Sustaining projects, drive timelines to release and aligning with overall company portfolio strategy
• Applies extensive technical expertise & has full knowledge of related disciplines
• Develops technical and business process solutions to complex problems which require the regular use of ingenuity and creativity
• In partnership with the Infusion platform and core team members, leads the development and commercialization, go to market and launch strategy for the New Product Development and Sustaining project(s)
• Represents the organization as the prime contact for projects
• Interacts with senior external personnel on significant technical matters often requiring coordination between functions
• Ensuring R&D projects directly support overall company objectives, products, and market opportunities
• Leading teams in engineering, marketing, operations, regulatory and quality to execute plans
• Proactively identifying, assessing, and mitigating risks for on-market products
• Acting as a key liaison, providing updates, and influencing decisions
• Define resource needs for programs, align them with business priorities, and create detailed plans with timelines, tasks, and dependencies
• Support engineering staffing and resource allocation
• Implement best-in-class R&D tools, processes, and standards
• Develop comprehensive project plans and timelines aligned with business priorities

Senior Program Manager

• Responsible for driving sales and services to new and existing customers in the Community Hospitals space
• Maximize customer value and satisfaction by aligning complex product solutions and services with key customer initiatives
• Build and maintain relationships with key decision makers or potential influencers
• Manage a longer sales cycle
• Demonstrate advanced knowledge of how BD offerings match with customers' unique business needs
• Serve as a leader in maintaining balance in all areas of the pipeline, ensuring consistent sustainable results
• Proactively demonstrate to the customer the defined value of partnering with BD both pre- and post-sales
• Identify and qualify new sales opportunities and develop plans for introducing new solutions through collaborative relationships
• Negotiate and collaborate with the customers and colleagues to influence support for mutually beneficial outcomes

Account Executive, Community Hospitals

Director

• Develop and own the global pricing strategy across the Waters Biosciences division, aligned with enterprise pricing principles and business objectives.
• Translate enterprise monetization goals into division‑level pricing actions and roadmaps.
• Drive initiatives that improve price realization, margin expansion, and revenue quality.
• Partner with regional pricing leaders to ensure consistent, disciplined execution across markets.
• Establish and lead global pricing governance, including guardrails, approval authorities, escalation paths, and compliance.
• Partner with the Enterprise Pricing Leader to align on strategy, policies, and governance frameworks.
• Represent the division in enterprise pricing councils and cross‑functional governance forums.
• Lead global list price optimization, including annual price increase planning and execution.
• Develop segmentation frameworks across products, customer groups, and regions.
• Monitor realization and adjust strategy to ensure pricing and profitability targets are met.
• Own pricing strategy for all new product launches within the division.
• Develop value‑based pricing models aligned with product positioning and customer value drivers.
• Embed pricing in stage‑gate processes in partnership with Product Management and Marketing.
• Provide pricing guidance on complex, strategic, or high‑value deals.
• Partner with regional pricing teams to support deal structuring, bundling, and discount governance.
• Ensure alignment with enterprise guardrails and division profitability targets.
• Lead global pricing performance management, including analysis of price realization, discounting behavior, margin impact, and competitive dynamics.
• Partner with the Enterprise Pricing Data Center to develop dashboards and analytics that enable transparency and accountability.
• Identify risks, opportunities, and action plans to improve performance.
• Monitor global market and competitive pricing trends.
• Incorporate insights into pricing strategy to balance value capture with competitiveness.
• Conduct scenario modeling and financial impact assessments to inform pricing decisions.
• Collaborate with Product Management, Marketing, Commercial, Sales Operations, and Finance to align pricing with go‑to‑market strategy.
• Act as a global subject matter expert, sharing best practices, pricing methodologies, and strategic insights.
• Lead the global pricing committee and drive cross‑regional alignment.

Global Pricing Director – Waters Biosciences Division

Marketing

• The Global Marketing Manager – Clinical Assays is responsible for leading global product marketing strategy and downstream commercial execution for a portfolio of regulated in vitro diagnostic (IVD) kits and RUO kits.
• This role owns global positioning, messaging, launch excellence, market development, and lifecycle marketing to ensure successful adoption and growth across different regions.
• Reporting to Associate Director of Product Marketing, this highly cross‑functional role partners closely with Product Management, Regulatory Affairs, Medical Affairs, Regional Marketing, Sales, and MarCom to translate product intent and clinical value into compelling and differentiated go‑to‑market strategies.
• Lead global product marketing strategy for assigned clinical assay portfolios, including positioning, segmentation, target customer profiles, and differentiated value propositions across clinical settings.
• Develop and own compliant global messaging frameworks that articulate clinical value, workflow impact, competitive differentiation, and economic benefits.
• Serve as the global marketing subject matter expert for assigned assays, ensuring consistency of positioning and messaging across regions.
• Lead global go‑to‑market planning for new IVD kit launches in close partnership with Product Management, Regulatory, Medical Affairs, and regional teams.
• Develop and execute comprehensive launch plans, ensuring readiness of all downstream marketing, sales enablement, and promotional assets aligned with regulatory approvals and intended use.
• Own post-launch marketing strategy, including adoption acceleration and messaging optimization as well as monitoring market performance, adoption trends, and competitive activity to inform ongoing marketing actions.

Global Marketing Manager – Clinical Assays

Product Designer

• The Learning Design Lead (LDL) leads the design, development, and implementation of learning solutions for the Specimen Management business
• Serves as the liaison between SMEs, sales teams, clinical partners, and the Education & Training organization
• Assesses role-based performance needs and translates them into effective learning solutions using modern approaches
• Delivers engaging, scalable, data-driven programs based on learning strategies and business alignment
• Executes learning strategies and training plans aligned to Specimen Management priorities
• Partners with SMEs to translate technical, clinical, and product content into learner-focused training
• Oversees content review/approval, including LMR compliance
• Selects delivery methods, tools, and platforms based on objectives

Territory Manager, Advanced Patient Monitoring – South East

Senior Packaging Engineer

Packaging Engineer

Clinical Consultant, Solutions Deployment

Clinical Deployment Consultant – Mid-America

Clinical Consultant, Solution Deployment – Pacific West

Service Sales Representative

Service Sales Representative

Associate Director, Labeling – Technical Writer

Territory Manager

Senior Program Manager

Account Executive, Community Hospitals

Global Pricing Director – Waters Biosciences Division

Global Marketing Manager – Clinical Assays

Instructional Design Lead