Baseten

Recruitment

• Full-cycle recruiting: Own the hiring goals and recruiting process, from role kickoff through offer acceptance
• Sourcing excellence: Work closely with hiring managers to define what "excellent" looks like for a given role. Develop and execute sourcing strategies to build pipelines of highly qualified candidates, leveraging tools and creative outreach.
• Candidate experience: Ensure a smooth experience for every candidate, with clear communication and timely updates throughout the process
• Process improvements: Continuously refine and scale recruiting processes to increase efficiency, reduce time-to-fill, and improve quality of hire
• Data-driven insights: Track and analyze metrics (e.g., pipeline health, time-to-fill, conversion rates, acceptance rates) to inform recruiting strategies

Senior Business Recruiter

Engineering Manager

• Lead, mentor, and scale a team of Support Engineers specializing in AI and ML production environments, fostering technical depth, accountability, and a customer-first mindset.
• Serve as a player-coach, directly contributing to complex troubleshooting, inference optimization, and incident resolution for high-value enterprise customers.
• Diagnose and resolve runtime issues impacting model performance, such as latency spikes, memory pressure, GPU scheduling, and concurrency management.
• Debug Kubernetes infrastructure (pods, controllers, networking) and observability stacks using tools like Grafana, Loki, and Prometheus.
• Own critical incidents end-to-end — coordinating across Engineering, Product, and Sales to ensure timely resolution, transparent communication, and SLA compliance.
• Drive continuous improvement by enhancing diagnostic runbooks, refining alerting strategies, and developing internal automation for faster root-cause analysis.
• Collaborate with product and platform teams to surface insights from production issues — shaping roadmap priorities around reliability, inference efficiency, and operational scalability.
• Lead initiatives that enhance observability, monitoring, and alerting for AI workloads across distributed compute environments.
• Balance tactical execution with strategic vision, ensuring your team not only resolves today’s issues but also builds systems that prevent tomorrow’s.

Engineering Manager, Support – Customer Engineering

Artificial Intelligence

• Develop and maintain software systems and product features using one or more general-purpose programming languages in a production-level environment, with a preference for Python due to its relevance in ML projects.
• Drive customer impact by designing, implementing, and deploying Baseten solutions end-to-end (problem framing → evaluation → production deployment → monitoring). This involves working with customers’ engineering teams at every stage of the customer journey including: sales, implementation, and expansion.
• Deliver with velocity: turn vague objectives into clear specs and well-defined PoCs so we can rapidly ship well-tested services and outcomes for our customers
• Optimize and enhance AI/ML projects, contributing to the continuous improvement of our technical stack. This includes developing features and PRDs with other engineering and product orgs.
• Own products and customer projects end-to-end, functioning as both an engineer, project manager, and product manager, with a focus on user empathy, project specification, and end-to-end execution.
• Navigate ambiguity and exercise good judgment on tradeoffs and tools needed to solve problems, avoiding unnecessary complexity.
• Demonstrate pride, ownership, and accountability for your work, expecting the same from your teammates.

Applied AI Inference Engineer

• Lead, mentor, and grow a team of Forward Deployed Engineers, providing guidance on technical direction, project execution, and professional development.
• Set clear goals and ensure timely, high-quality delivery across multiple customer-facing projects involving LLM deployment and inference optimization.
• Collaborate with leadership to align team priorities with company and customer goals, balancing short-term delivery, widely varying customer priorities, and long-term technical initiatives.
• Develop and maintain software systems and product features using one or more general-purpose programming languages in a production-level environment, with a preference for Python due to its relevance in ML projects.
• Drive customer impact by designing, implementing, and deploying Baseten solutions end-to-end (problem framing → evaluation → production deployment → monitoring). This involves working with customers’ engineering teams at every stage of the customer journey including: sales, implementation, and expansion.
• Deliver with velocity: turn vague objectives into clear specs and well-defined PoCs so we can rapidly ship well-tested services and outcomes for our customers
• Optimize and enhance AI/ML projects, contributing to the continuous improvement of our technical stack. This includes developing features and PRDs with other engineering and product orgs.
• Own products and customer projects end-to-end, functioning as both an engineer, project manager, and product manager, with a focus on user empathy, project specification, and end-to-end execution.

Engineering Manager – Forward Deployed Engineering, LLM

Technical Customer Success

• Diagnose and resolve runtime issues related to latency, memory behavior, GPU utilization, concurrency, and model lifecycle management.
• Debug infrastructure issues across Kubernetes (pods, controllers), networking, observability, and alerting systems.
• Lead incident response during outages or escalations, managing coordination between Product, FDE, Sales, and Engineering.
• Serve as the technical owner for top enterprise accounts with strict SLAs and high responsiveness expectations.
• Identify common failure modes and translate user feedback into roadmap signals, product improvements, our internal runbooks, knowledge bases, and diagnostic best practices.
• Own project coordination end-to-end: scoping, execution, communication, and stakeholder alignment across technical and non-technical teams ranging from feature requests, new deployments, and operational debugging issues.

Technical Customer Success Engineer

Solutions Engineer

AI Solutions Engineer

Financial Planning and Analysis

• Support our company’s annual planning, quarterly board reporting, and monthly financial performance review processes.
• Work closely with cross-functional partners across the functions to develop annual operating budgets and hiring plans.
• Build best in-class financial reporting and analytics
• Build KPI and metrics reporting to keep a pulse on the business and drive decision making
• Be able to clearly communicate financial performance to senior leadership team and cross functional partners
• Provide ongoing financial reporting to and perform *ad hoc* analyses for business partners and help them connect resourcing to business outcomes.
• Partner with Accounting to uphold the integrity and enhance the utility of our financial statements.

Corporate Finance Lead

Product Manager

• Own the roadmap for Baseten’s core product surface, including APIs, UI, and developer workflows
• Partner with design and engineering to deliver elegant, intuitive developer experiences
• Collaborate with customers to deeply understand pain points and define solutions that simplify AI deployment
• Drive new product launches and improve onboarding, observability, and management experiences
• Align product initiatives with company strategy and ensure measurable product adoption and retention

Product Manager – Core Product

People Operations

• Own and optimize HR systems: Manage our HRIS and PEO, ensuring data integrity, process efficiency, and seamless employee experience. Evaluate when and how to transition off the PEO as the company scales.
• International employment operations: Oversee immigration processes including employee visas and green cards. Evaluate risks and compliance considerations of hiring internationally through our EOR, and advise on global hiring strategy.
• Vendor management: Serve as the point of contact for HR vendors, managing renewals, performance, and issue resolution. Lead evaluation and onboarding of new vendors across HR functions.
• Compliance and audits: Maintain company compliance with federal, state, and local employment laws. Oversee required trainings, documentation, and audit readiness.
• Benefits administration: Partner with leadership to select, implement, and manage employee benefits programs (medical, dental, vision, 401(k), etc.). Act as liaison between employees and benefits providers.
• Leave management: Define, document, and administer leave policies (PTO, parental, medical, etc.), ensuring compliance with applicable regulations and consistent employee experience.
• Offboarding and deprovisioning: Manage end-to-end employee offboarding, ensuring timely deprovisioning and final pay compliance.
• Policy and documentation: Maintain and evolve the company’s HR handbook and internal wiki, ensuring they reflect current policies and practices.
• State registrations and taxes: Coordinate with the PEO (and eventually internal resources) to manage multi-state registrations, tax accounts, and compliance as needed.

People Operations Manager

Full-stack Engineer

• Design, build, and operate the Model APIs surface with focus on advanced inference capabilities: structured outputs (JSON mode, grammar-constrained generation), tool/function calling and multi-modal serving
• Profile and optimize TensorRT-LLM kernels, analyze CUDA kernel performance, implement custom CUDA operators, tune memory allocation patterns for maximum throughput and optimize communication patterns across multi-GPU setups
• Productionize performance improvements across runtimes with deep understanding of their internals: speculative decoding implementations, guided generation for structured outputs, custom scheduling and routing algorithms for high-performance serving
• Build comprehensive benchmarking frameworks that measure real-world performance across different model architectures, batch sizes, sequence lengths, and hardware configurations
• Productionize performance improvements across runtimes (e.g.TensorRT, TensorRT‑LLM): speculative decoding, quantization, batching, and KV‑cache reuse.
• Instrument deep observability (metrics, traces, logs) and build repeatable benchmarks to measure speed, reliability, and quality.
• Implement platform fundamentals: API versioning, validation, usage metering, quotas, and authentication.
• Collaborate closely with other teams to deliver robust, developer‑friendly model serving experiences.

Software Engineer – Model API's

Technical Writer

• Own Baseten's entire documentation—from getting started guides to advanced API and SDK references
• Write new documentation for every feature we ship, ensuring nothing launches without great docs
• Continuously improve existing documentation based on customer feedback, support patterns, and product evolution
• Establish and maintain documentation standards, style guides, and best practices
• Maintain our docs-as-code platform and proactively automate reference documentation
• Create mental models that help developers understand how Baseten works and why it's designed the way it is
• Develop code examples and sample projects that demonstrate best practices and common patterns
• Ensure documentation serves developers at all levels—from those deploying their first model to ML engineers optimizing for production
• Work closely with Product and Engineering to understand upcoming features and their customer impact
• Collaborate with Customer Success to identify documentation gaps and common pain points
• Partner with Product Marketing on technical content, blog posts, and product announcements
• Track documentation metrics including usage, search patterns, and user feedback
• Identify and fix documentation gaps proactively based on support tickets and customer conversations
• A/B test different documentation approaches to improve comprehension and retention
• Build processes that make documentation a first-class part of our product development cycle

Documentation Engineer – Technical Writer

Account Manager

• Work closely with the partnerships team and leading technology companies (NVIDIA, cloud hyperscalers, Neocloud providers, and emerging ecosystem players) to bring differentiated joint solutions to market.
• Shape partner narratives and create impactful content (blog posts, white papers, solution briefs, customer success stories) highlighting the value of joint solutions.
• Translate technical integrations into clear, differentiated messaging for both technical and business audiences.
• Build and deliver enablement programs to arm partner sales teams with the tools, messaging, and collateral they need to position and sell our solutions.
• Create sales playbooks and battlecards tailored to each partner’s ecosystem.
• Plan and execute co-marketing campaigns with partners, including webinars, events, solution launches, and demand-generation activities.
• Manage partner marketing calendars and ensure alignment with key product milestones.
• Collaborate cross-functionally with product marketing, product management, growth marketing, events and sales to align messaging and GTM initiatives.
• Serve as the marketing point-of-contact for the partnerships team.

Product Marketing Manager – Partnerships

Account Executive

• Prospect and close new business alongside founders and Marketing team
• Consult with existing and prospective customers to build meaningful relationships and shape product and go-to-market roadmaps
• Help build the foundation and processes for customer-facing teams at Baseten
• Lead, negotiate, and execute new sales opportunities for Baseten
• In partnership with the marketing and BDR team, develop a strong sales pipeline to support quarterly and annual sales targets
• Establish and maintain relationships with key stakeholders within sales accounts
• Work cross-functionally to improve the customer experience and ensure sales effectiveness

Account Executive, AI Native, Emerging

Controller

• Reporting to the Head of Finance and serving as the first accounting hire at Baseten
• Lead and build the accounting function, overseeing all reporting, processes, controls, and systems
• Build and grow disciplines including Financial Reporting, Technical Accounting, Accounts Payable, Payroll, Corporate Accounting and Consolidations, Treasury, Equity and Tax
• Execute Baseten’s first annual audit: develop accounting policies and work with auditor
• Own and optimize the month-end, quarter-end, and annual close processes, ensuring GAAP compliance and accurate internal/external reporting
• Oversee general accounting processes and general ledger activities, including review and documentation of journal entries and account reconciliations, financial operations, and tax compliance
• Independently manage external audits and ongoing compliance
• Ensure the accounting function has the appropriate tech stack and internal processes to scale with the business
• Implement systems to improve efficiency, shorten close cycles, and support growth with scalable, automated processes
• Hire, mentor, and develop a high-performing accounting team

• Partner directly with customers to architect, build, and deploy high-scale production AI applications on Baseten’s platform.
• Own the journey with customers from initial exploration to production deployment, translating ambiguous business goals into reliable, observable services with clear quality, latency, and cost outcomes.
• Work across product, software development, performance engineering, and customer-facing implementations.
• Hands-on coding and software development with product management, technical customer success, and pre-sales solution engineering aspects.
• Part of Forward Deployed Engineering Team with emphasis on performance engineering.

Product Marketing

• Foundational GTM strategy hire reporting to Head of Revenue Operations and partnering with Central Ops and Finance to build, implement, and optimize GTM strategies
• Analyze and refine customer segmentation, coverage, and route-to-market strategies
• Build, deploy, and partner with field teams to manage hiring plans, ramp strategies, and territory coverage models aligned with 2-year growth projections
• Design and implement customer journeys and playbooks to streamline GTM motions
• Create and operationalize a unified go-to-market framework connecting marketing, sales, and customer success
• Analyze conversion data to identify bottlenecks and implement process improvements and automation solutions
• Build and deploy enhanced targeting and attribution models to optimize GTM performance
• Execute efficiency improvements across demand generation, sales, and post-sales processes to improve conversion metrics
• Design and run experimentation initiatives to test, validate, and scale new go-to-market approaches
• Build role definitions, responsibilities, and organizational plans for customer-facing teams; execute pilot programs and scale successful approaches
• Build and deploy the go-to-market operating system including business rhythms, governance processes, and performance measurement
• Implement tracking infrastructure for core GTM metrics across the customer journey and work with analytics/BI teams on measurement systems

Go-to-Market Strategy Manager

• Design, build, and maintain distributed training infrastructure for large-scale foundation models
• Implement scalable pipelines for fine-tuning and training across heterogeneous GPU/accelerator clusters
• Optimize training performance through techniques like FSDP, DDP, ZeRO, and mixed precision training
• Contribute to frameworks and tooling that make training workflows efficient, reproducible, and developer-friendly
• Collaborate with cross-functional teams (Product, Forward Deployed Engineering, Inference Infra) to ensure training systems meet real-world requirements
• Research and apply emerging techniques in training efficiency and model adaptation, and productionize them in the Baseten platform
• Participate in code reviews, system design discussions, and technical deep dives to maintain a high engineering bar

Senior Software Engineer, Model Training

• Lead, mentor, and grow a team of engineers building Baseten’s training infrastructure
• Define and drive the technical strategy for large-scale training systems, with a focus on scalability, reliability, and efficiency
• Architect and optimize distributed training pipelines across heterogeneous GPU/accelerator environments
• Balance hands-on contributions (system design, code reviews, prototyping) with people leadership and career development
• Establish best practices for training workflows, distributed systems design, and high-performance model evaluation
• Collaborate with Product and Platform Engineering to translate customer and internal needs into reusable infrastructure and APIs
• Develop processes that ensure consistent, reliable, and on-time delivery of high-quality systems
• Stay ahead of the curve on advancements in training efficiency (FSDP, ZeRO, parameter-efficient training, hardware-aware scheduling) and bring them into production

Tech Lead/Manager – Model Training

Sales

• Lead and mentor a team of Strategic and Emerging Account Executives to consistently exceed pipeline and revenue goals.
• Build and coach West Coast-based Account Executive teams across Strategic and Emerging segments.
• Drive revenue growth and define and execute go-to-market strategy for the fastest growing customer segment.
• Collaborate cross-functionally with Marketing, Product, and Engineering to align customer needs with Baseten’s product roadmap.
• Be deeply engaged with the product, enabling reps to have highly technical conversations with prospects and customers.
• Foster a culture of accountability, learning, and collaboration within the sales team.

Sales Manager, AI Native

Brand Designer

• Help shape and evolve Baseten's brand identity across marketing assets, landing pages, event materials, out-of-home campaigns, and more.
• Work closely with marketing and sales to deliver impactful creative.
• Collaborate with design to build a consistent, high-quality brand that connects across all channels.
• Lead design and drive alignment across out-of-home campaigns, events, collateral, and related materials.
• Evolve Baseten’s brand design system—refine, redesign, and build components where needed.
• Keep Baseten’s visual identity sharp and consistent across products and marketing materials.
• Help shape design culture and processes, setting a high bar for craft and quality; own projects end to end.

Senior Brand Designer

Technical Recruiter

• We are seeking an experienced and proactive Technical Recruiter to help us grow our team. You will be responsible for hiring engineers for one of our four engineering teams, building a close relationship with the team's hiring manager and taking ownership of big hiring goals.
• Full-cycle recruiting: Own the hiring goals and end-to-end recruiting process, from role kickoff through offer acceptance, for one of our engineering teams
• Sourcing excellence: Work closely with hiring managers to define what "excellent" looks like for a given role. Develop and execute sourcing strategies to build pipelines of highly qualified candidates, leveraging tools and creative outreach.
• Candidate experience: Ensure a smooth experience for every candidate, with clear communication and timely updates throughout the process
• Process improvements: Continuously refine and scale recruiting processes to increase efficiency, reduce time-to-fill, and improve quality of hire
• Data-driven insights: Track and analyze recruiting metrics (e.g., pipeline health, time-to-fill, conversion rates, acceptance rates) to inform how you spend your time

• Prospect and close new business alongside founders and Marketing team
• Consult with existing customer base and prospective customers to build meaningful relationships and shape product and go-to-market roadmaps
• Help build the foundation and processes for customer-facing teams at Baseten
• Lead, negotiate, and execute new sales opportunities for Baseten
• In partnership with the marketing and BDR team, develop a strong sales pipeline to support quarterly and annual sales targets
• Establish and maintain relationships with key stakeholders within sales accounts
• Work cross-functionally to improve the customer experience and ensure sales effectiveness

Senior Business Recruiter

Engineering Manager, Support – Customer Engineering

Applied AI Inference Engineer

Engineering Manager – Forward Deployed Engineering, LLM

Technical Customer Success Engineer

AI Solutions Engineer

Corporate Finance Lead

Product Manager – Core Product

People Operations Manager

Software Engineer – Model API's

Documentation Engineer – Technical Writer

Product Marketing Manager – Partnerships

Account Executive, AI Native, Emerging

Controller

Applied AI Inference Engineer

Go-to-Market Strategy Manager

Senior Software Engineer, Model Training

Tech Lead/Manager – Model Training

Sales Manager, AI Native

Senior Brand Designer

Technical Recruiter

Account Executive – AI Native, Emerging