Banner Health

Scheduler

• Responsible for scheduling surgical, cardiovascular or obstetrical procedures using a computerized scheduling system
• Entering patient charges, orders, and other pertinent information into the system
• Compiling and reporting statistical information to management
• Acts as an office liaison for department staff, physicians, and patient families
• Coordinates case times for elective, urgent or emergent surgeries
• Verifies and reviews physician privilege status prior to scheduling
• Acquires authorization numbers, History and Physicals, results of laboratory tests
• Types and prints physician orders for multiple physicians and departments
• Enters physician’s orders for lab, blood bank, medical imaging, and cardiology
• Compiles data and prepares statistical reports for management
• Conducts charge management audits for assigned area
• Acts as a receptionist to assigned unit; answers phones, relays messages
• Greets and directs patients, visitors, physicians, and families
• Enters facility work orders and supply orders when required

Orthopedics and Sports Medicine Surgery Scheduler

Manager

• Provide telephonic complex case management
• Partner with members, caregivers, providers, and community resources
• Conduct comprehensive assessment and individualized care planning
• Collaborate with interdisciplinary teams to promote better health outcomes
• Facilitate seamless transitions across the continuum of care

RN Case Manager

Referral Specialist

• Coordinating referral orders for treatment continuation
• Scheduling appointments for specialty services and diagnostic testing
• Acting as a liaison between patients, providers, and staff members
• Providing all pertinent clinical information for the payor authorization
• Tracking and managing all referrals
• Collaborating with outside referral sources and community resources

Referral Specialist, Neurosurgery

Medical Assistant

• Assist clinicians and nursing staff in providing medical care.
• Prepare patients for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements.
• Assist providers with exams and minor in-office procedures.
• Coordinate and manage patient care including pre-certifications, referrals, authorizations, prescriptions.
• Provide clerical support with patient/client notifications and documentation.
• Maintain a clean, functional environment including cleaning and disinfection of equipment and exam rooms.
• Order supplies as directed, stock patient care areas.

Medical Assistant, OB/GYN, MFM

• Assisting clinicians and nursing staff in providing medical care
• Rooming patients, taking vitals, updating electronic medical records accurately and timely
• Providing support to office/administrative staff
• Assisting with exams and minor in-office procedures
• Managing patient care including pre-certifications, referrals, authorizations, and scheduling patients
• Providing clerical support with patient/client notifications and documentation
• Maintaining a clean, functional environment
• Ordering supplies as directed and stocking patient care areas
• Completing necessary onboarding/orientation activities
• Interacting with all levels of staff, patients, and families

Medical Assistant, OB/GYN

Per Diem

• Responsible for assisting with all aspects of retail operations
• Responsible for coordination of day to day operations in order to assist in the achievement of a profitable program
• Responsible for the processing of merchandise, such as ordering, data entry, unpacking, pricing, and displaying.
• Monitors sales records and researches pricing policies to ensure the retail stores remain competitive
• Provides customer service through the operation of a point of sale register system, taking phone orders and conducting sales within a retail setting
• Assists with stocking merchandise and displaying of merchandise
• Assists with opening and closing duties of the retail shop
• Assists in the planning and development in courses of action to achieve the department/service goals and coordinates operating functions
• Works closely with volunteers, vendors, customers, employees, visitors and patients and develops/maintains good rapport with same
• Leads volunteers to perform the work required to achieve identified goals of the department service
• Advises on recruiting for volunteer staff and coordinates volunteers assigned to shop
• Coordinates and performs activities to meet department/service goals
• Implements methods for feedback from customers
• May deliver flowers or gifts to patient areas
• Assists in the coordination of the daily operations of the thrift shop.

Gift Shop Associate

Care Coordinator

• Serve as the primary point of contact for individuals and families enrolling in our Dementia Care Partners Program
• Conduct comprehensive screening and enrollment of participants, administering standardized screening tools
• Build trust through clear and effective telephone communication
• Track and manage referrals efficiently, performing accurate data entry
• Create encounters in the electronic medical record system
• Communicate with providers regarding program referrals
• Provide administrative support and coverage for the Associate Director
• Occasionally cover health coach visits during staff absences
• Complete various administrative tasks to support program operations
• Maintain basic knowledge of clinical techniques, software applications, or skilled trade
• Review and analyze data
• Perform tasks required by program protocol, including obtaining patient medical history, systems review, and cognitive assessments
• Ensure uniform implementation of protocols by completing required documentation in a consistent manner.

Dementia Care Partners Program Coordinator

• Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements
• Assists providers with exams and minor in-office procedures
• Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling
• Provides clerical support with patient/client notifications and documentation
• Maintains a clean, functional environment including cleaning and disinfection of equipment
• Orders supplies as directed
• Develops and maintains effective communication mechanism with all external and internal customers

Medical Assistant, Orthopedics, Sports Medicine

Project Manager

• Manage healthcare construction and renovation projects from planning through completion.
• Manage project budgets, schedules, quality, safety, and regulatory compliance.
• Collaborate with hospital leadership, architects, contractors, and cross-functional teams.
• Ensure projects are delivered on time, within budget, and with minimal disruption to operations.
• Provide leadership by directing project teams, architects and contractor activities.
• Evaluate and proactively identify potential project issues.
• Develop project schedules and manage team members to ensure project completion.
• Prepare project budgets, generate cost estimates, and ensure compliance with safety and regulatory standards.
• Monitor contractor performance and manage project documentation.

Construction Project Management Consultant

Patient Care

• Provides routine patient care to promote patient comfort and contribute to the overall patient plan of care
• Responsible for on-going patient data collection and documentation in the medical records
• Assists in activities of daily living and completes necessary tasks to promote patient health
• Collects patient specimens and data, including vital signs, input/output and other delegated measurements in accordance with unit/facility policy
• Recognizes and reports abnormalities and/or changes in the patient’s health status and responses to treatment to a licensed professional
• Performs procedures and uses equipment as delegated by a licensed professional
• Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms
• Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered
• Participates in OR room turnover
• Works under supervision and has responsibility for assigned unit only

Certified Patient Care Assistant – Home Care

Security Engineer

• Respond to emergency situations, help to provide safety and security for patients and visitors
• Patrol service areas including the grounds
• Provide alarm monitoring and response
• Exhibits excellent interpersonal skills and be customer service oriented in all contacts with patients, visitors, and staff
• Responds to all emergency codes for assistance and control
• Patrols and inspects facility frequently to assist in maintaining a safer and more secure environment
• Assists employees with security related matters, mediate disputes, conduct interviews, conduct searches, enforces parking regulations and traffic control
• Serves as a security subject matter expert
• Assists medical staff in restraining and handling troubled/combative patients
• Ensures security policies are being followed
• Patrols unoccupied areas and sets the alarms when appropriate
• Locks and unlocks facility doors at prescribed times
• Conducts money pick-ups from departments, logs pick-ups and successfully delivers the contents to the appropriate destination department
• Releases bodies from the morgue, ensuring that all paperwork is complete
• Checks alarms to ensure they are in proper working order
• Escorts patients, visitors and employees when required for security purposes
• Participates in security lead training designed for staff
• Maintains current knowledge of applicable laws and regulations
• Performs “citizen arrest” and demonstrate critical thinking skills during extremely stressful situations as needed
• Appropriately and effectively utilizes assigned non-lethal weapon according to policy and training
• Investigates and completes written reports of complaints, critical security incidents and unusual activities involving patients, employees and visitors
• Maintains an accurate log of all relevant security activities during each shift
• Professionally testifies in criminal court, state hearings and review boards when required
• Based on area of assignment may assist in the maintenance and preservation of confidential health documents including scanning into electronic patient health information systems
• Position reports directly to the Security Supervisor, or OIC in their absence
• This position interacts internally with staff, physicians, visitors, volunteers and patients
• External customers are law enforcement agencies and emergency service agencies
• The position is system wide and officers may be assigned to work at any facility as needed
• This position will provide guidance and direction to staff, visitors and patients during a security emergency
• This position will be required to proactively identify, deter and respond to security incidents.

Security Officer

Speech Pathologist

• Provides screening, evaluation, and rehabilitation services for patients with speech and language disorders related to speech, language, cognitive-communication, voice, swallowing, and fluency.
• Plans and carries out specialized treatment programs, documents treatment, and maintains data regarding patient care.
• Demonstrates the clinical competence and knowledge necessary to provide treatment appropriate to the age of the patients served.
• Evaluates patients’ functional abilities and limitations to determine appropriate intervention.
• Implements individualized treatment plans that consider patients’ physical, social, spiritual, cultural, educational, and age-specific needs.
• Ensures that treatment plans are supported by standard practices and/or current literature.
• Re-evaluates treatment plans, as needed, to ensure maximum patient benefit.
• Educates patients, family, and other care providers to promote patient participation and attainment of therapeutic program goals.
• Provides individualized home programs with clear instructions.
• Documents patient treatment according to professional and regulatory standards.
• Participates in the provision of training to other staff and students.
• Follows plan of care to accomplish functions within established procedures and scope of practice.
• Makes independent judgments based on specialized knowledge.
• Confers with supervisor on any unusual situations.

Speech Language Pathologist

• Evaluates patients’ functional abilities and limitations to determine appropriate intervention.
• Develops a plan of care and treatment goals, as ordered by physician or other referral source.
• Implements individualized treatment plans that consider patients’ physical, social, spiritual, cultural, educational, and age-specific needs.
• Ensures that treatment plans are supported by standard practices and/or current literature.
• Re-evaluates treatment plans, as needed, to ensure maximum patient benefit.
• Educates patients, family, and other care providers to promote patient participation and attainment of therapeutic program goals.
• Provides individualized home programs with clear instructions.
• Documents patient treatment according to professional and regulatory standards.
• Participates in the provision of training to other staff and students.
• Follows plan of care to accomplish functions within established procedures and scope of practice.
• Makes independent judgments based on specialized knowledge.

Speech Language Pathologist, Home Care

Therapist

• Evaluate patient's functional abilities and limitations.
• Establish a plan of care and treatment goals.
• Implement individualized treatment plan.
• Document according to professional practice guidelines.
• Communicate pertinent patient information.
• Exhibit adaptability in assignments.
• Demonstrate appropriate supervision and delegation of personnel.
• Participate in departmental/facility process improvement.

Physical Therapist – Home Care

• Evaluates patient's functional abilities and limitations. Determines if intervention is needed. Establishes a plan of care and treatment goals.
• Implements individualized treatment plan with consideration to the patient's physical, social, spiritual, cultural, educational and age specific needs.
• Documents according to standards set by the department and regulatory agencies.
• Communicates pertinent patient information to ensure the best possible follow through of care.
• Exhibits adaptability in assignments as it relates to caseload, scheduling, and staffing shifts.
• Demonstrates appropriate direction and delegation of personnel to achieve safe delivery of quality cost effective patient care.
• Participates in department/facility process improvements.