Dementia Care Partners Program Coordinator

Banner Health

Dementia Care Partners Program Coordinator focusing on patient enrollment and data management. Collaborating with healthcare teams at Banner Health to enhance dementia care services.

Posted 7/17/2026full-timeSun City • Arizona • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in clinical care processes and electronic medical record systems while effectively communicating with diverse populations. Possesses strong organizational and critical thinking skills to manage program operations and participant enrollment efficiently.

Highest-signal resume keywords

Certified Nursing Assistant (CNA)Community Health Worker Certification (CHW)Medical Assistant CertificationElectronic Medical Record ProficiencyClinical Knowledge in Healthcare

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryScreening Tools AdministrationCognitive AssessmentsPatient Medical History CollectionClinical Technology Proficiency

Soft Skills

Effective CommunicationOrganizational SkillsCritical ThinkingAutonomous WorkTrust Building

Tools & Technologies

Electronic Medical Record System

Certifications & Qualifications

Certified Nursing Assistant (CNA)Community Health Worker Certification (CHW)Medical Assistant Certification

Industry Keywords

Dementia CareHealthcare ExperienceMedical TerminologyOlder Population CareProgram Protocol Implementation

About the role

Key responsibilities & impact

Serve as the primary point of contact for individuals and families enrolling in our Dementia Care Partners Program
Conduct comprehensive screening and enrollment of participants, administering standardized screening tools
Build trust through clear and effective telephone communication
Track and manage referrals efficiently, performing accurate data entry
Create encounters in the electronic medical record system
Communicate with providers regarding program referrals
Provide administrative support and coverage for the Associate Director
Occasionally cover health coach visits during staff absences
Complete various administrative tasks to support program operations
Maintain basic knowledge of clinical techniques, software applications, or skilled trade
Review and analyze data
Perform tasks required by program protocol, including obtaining patient medical history, systems review, and cognitive assessments
Ensure uniform implementation of protocols by completing required documentation in a consistent manner.

Requirements

What you’ll need

High school diploma/GED or equivalent working knowledge
Current and active Certified Nursing Assistant (CNA), Community Health Worker Certification (CHW), or Medical Assistant Certification in state of practice may be required in certain facilities and/or departments in accordance with regulatory requirements or facility/department policy
Moderate experience, typically gained through 1 year of relevant healthcare experience
Must have clinical knowledge in healthcare and working knowledge of medical terminology
Must be proficient with clinical care processes, clinical technology as well as use of the Electronic Medical Record
Must have highly developed critical thinking skills with the ability to prioritize and work autonomously as needed
Must be able to adequately convey messages and thoughts to a diverse population in both written and verbal formats
Must be able to maintain excellent organizational skills under the stress of deadlines
Must be computer literate and have proficient typing skills
Must possess the desire to work with the older population.

Benefits

Comp & perks

Comprehensive benefit package