Gift Shop Associate

Banner Health

Gift Shop Associate responsible for retail operations and customer service at Banner Health. Supporting day-to-day activities in the shop at Banner University Medical Center Tucson.

Posted 7/17/2026part-timeMesa • Arizona • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong operational coordination and customer service skills within a retail environment, effectively managing merchandise processing and volunteer leadership to achieve departmental goals.

Highest-signal resume keywords

Retail Operations ManagementCustomer Service ExcellenceVolunteer CoordinationMerchandise ProcessingSales Record Monitoring

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryMerchandise OrderingPricingPoint Of Sale OperationStocking Merchandise

Soft Skills

Effective CommunicationRelationship BuildingTeam Leadership

Tools & Technologies

Business Machines

Industry Keywords

RetailThrift Shop OperationsCustomer Feedback Implementation

Tech Stack

Tools & technologies

Thrift

About the role

Key responsibilities & impact

Responsible for assisting with all aspects of retail operations
Responsible for coordination of day to day operations in order to assist in the achievement of a profitable program
Responsible for the processing of merchandise, such as ordering, data entry, unpacking, pricing, and displaying.
Monitors sales records and researches pricing policies to ensure the retail stores remain competitive
Provides customer service through the operation of a point of sale register system, taking phone orders and conducting sales within a retail setting
Assists with stocking merchandise and displaying of merchandise
Assists with opening and closing duties of the retail shop
Assists in the planning and development in courses of action to achieve the department/service goals and coordinates operating functions
Works closely with volunteers, vendors, customers, employees, visitors and patients and develops/maintains good rapport with same
Leads volunteers to perform the work required to achieve identified goals of the department service
Advises on recruiting for volunteer staff and coordinates volunteers assigned to shop
Coordinates and performs activities to meet department/service goals
Implements methods for feedback from customers
May deliver flowers or gifts to patient areas
Assists in the coordination of the daily operations of the thrift shop.

Requirements

What you’ll need

High school diploma/GED or equivalent working knowledge
Two years of related experience
Must have the ability to establish and maintain effective working relationships with volunteers, staff, and community members
Must have knowledge of and ability to operate business machines
Ability to communicate sufficiently to perform duties in a manner consistent with departmental scope of services and standards.
Additional retail and/or customer service experience is preferred
Additional related education and/or experience preferred.

Benefits

Comp & perks

Competitive wages
Paid orientation
Flexible Schedules (select positions)
Fewer Shifts Cancelled
Weekly pay
403(b) Pre-tax retirement
Resources for living (Employee Assistance Program)
My Well-Being (Wellness program)
Discount Entertainment tickets
Restaurant/Shopping discounts
Great Career Opportunities!!