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Banner Health

Referral Specialist, Neurosurgery

Banner Health

Referral Specialist coordinating patient care and treatment within a busy healthcare environment. Ensuring seamless patient referrals and appointment scheduling for specialty services and diagnostics.

Posted 7/18/2026full-timePhoenix • Arizona • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in coordinating patient referrals and managing appointments while ensuring compliance with HIPAA regulations. Strong communication and customer service skills are essential for effective collaboration with patients, providers, and community resources.

Highest-signal resume keywords
Patient Interaction ExperienceHIPAA KnowledgeCustomer Service FocusEffective Communication SkillsOffice Software Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Problem SolvingTime Management
Tools & Technologies
Office Software
Industry Keywords
Referral CoordinationHealthcare IndustryDiagnostic TestingPayor AuthorizationLiaison

About the role

Key responsibilities & impact
  • Coordinating referral orders for treatment continuation
  • Scheduling appointments for specialty services and diagnostic testing
  • Acting as a liaison between patients, providers, and staff members
  • Providing all pertinent clinical information for the payor authorization
  • Tracking and managing all referrals
  • Collaborating with outside referral sources and community resources

Requirements

What you’ll need
  • High school diploma/GED or equivalent working knowledge
  • 1 year of direct patient interaction/experience in a medical, insurance, or healthcare related industry
  • Knowledge of HIPAA regulations
  • Strong customer service focus and willingness to problem solve
  • Effective verbal and written communication skills and the ability to manage competing priorities
  • Proficient with commonly used office software

Benefits

Comp & perks
  • Health care is constantly changing
  • Support a drug-free work environment