Backpack Healthcare

Therapist

• Provide individual and family therapy via secure telehealth
• Conduct intakes and develop client-centered treatment plans
• Collaborate with PMHNPs, psychiatrists, and fellow clinicians
• Complete timely documentation in our EHR
• Support families with education and care coordination

Part-Time Licensed Mental Health Therapist

Medical Billing and Coding

• Lead and operationalize end-to-end revenue cycle across a multi-state behavioral health organization
• Directly manage a team of 3–4 billing specialists
• Stabilize and strengthen billing operations to support care delivery
• Implement infrastructure for billing lifecycle and compliance
• Ensure timely claim submission and monitor denials

Healthcare Billing Manager

• Provide individual, family, and group therapy via secure telehealth
• Conduct comprehensive intakes and assessments
• Develop and implement client-centered treatment plans
• Collaborate with PMHNPs, psychiatrists, and peer clinicians
• Maintain timely and accurate documentation in our EHR
• Support families with education and care coordination

Full-Time Licensed Mental Health Therapist – Maryland Licensed Only

• Delivering on-site, school-based therapy services to students during school hours
• Offering telehealth sessions (optional) to supplement caseload or allow for early onboarding
• Conducting mental health assessments and developing individualized treatment plans
• Collaborating with school staff, families, and the Backpack clinical team
• Maintaining timely and accurate documentation in the EHR
• Participating in supervision (if pre-licensed) and team case consults

School Based Mental Health Therapist

Recruitment

• Source and close high-priority and critical-to-fill roles
• Own end-to-end recruiting for licensed clinical roles (therapists, supervisors, PMHNPs, and psychiatrist ) across multiple states
• Recruit corporate and operational roles (Growth, Operations, Finance, Product, Engineering, Clinical Ops)
• Align hiring strategy with clinical capacity and growth plans
• Build and manage healthy pipelines with clear forecasting
• Maintain strong ATS hygiene
• Track and report on hiring metrics including time-to-fill, conversion rates, and pipeline coverage
• Identify hiring risks early and implement corrective strategies
• Work closely with Clinical Operations, Finance, and People leadership
• Communicate progress and risks clearly and proactively
• Operate with urgency and accountability in a high-visibility environment

Recruiter

Manager

• Serve as the clinical leader and point of escalation for the provider team
• Provide supervision, coaching, and mentorship to a distributed team of PMHNPs
• Review and manage provider productivity, visit cadence, and performance metrics
• Review and approve care coordination and provider schedules to ensure appropriate coverage
• Lead clinical onboarding, competency development, and ongoing training
• Collaborate with the CMO to implement strategic initiatives and maintain clinical quality
• Participate in hiring and retention strategies for clinical provider
• Develop and implement clinical workflows, policies, and protocols to support scalable care delivery
• Drive continuous quality improvement efforts, including audits, peer reviews, and outcome evaluations
• Ensure adherence to compliance, documentation, and licensure requirements across all service areas
• Serve as a key liaison between frontline providers, operations, and executive leadership
• Conduct comprehensive psychiatric evaluations and risk assessments
• Prescribe and manage psychotropic medications in alignment with evidence-based practices
• Develop and adjust individualized, interdisciplinary treatment plans in collaboration with therapist
• Provide ongoing follow-up care, medication monitoring, and outcome tracking
• Deliver care via telehealth, in-person, or hybrid models, depending on need
• Maintain accurate, compliant documentation in the electronic health record (EHR)

Manager – Advanced Provider Practice

Chief Marketing Officer

• Develop and own the comprehensive marketing strategy
• Evolve Backpack's brand positioning and value proposition
• Establish clear product marketing frameworks
• Create the strategic roadmap for marketing maturity
• Build and execute a multi-channel demand generation engine
• Design and implement marketing programs across digital channels
• Partner with Sales and Referral Partnership teams
• Develop and optimize patient acquisition strategies
• Lead comprehensive refresh of Backpack's website
• Elevate existing marketing assets
• Develop content strategy and thought leadership platform
• Identify and secure earned media opportunities
• Personally create and execute marketing materials, campaigns, and content
• Manage relationships with external agencies, freelancers, and vendors
• Own event strategy and execution
• Define metrics, KPIs, and reporting cadence