Azurreo

Operations

• Manage calendars and schedule meetings across time zones
• Prepare agendas, briefing notes, and meeting materials
• Track follow-ups, deadlines, and ongoing activities
• Facilitate clear and timely communication between departments and management
• Organize and maintain internal documentation and structured filing systems
• Prepare professional documents, reports, presentations, and summaries
• Coordinate with various departments (Sales, Projects, Finance) on routine tasks
• Assist with client invoicing processes, ensuring accuracy and timely delivery
• Track payments and maintain updated logs
• Support financial reporting and preparation of supporting documentation
• Act as a professional point of contact for clients, partners, and service providers
• Follow up on pending items and ensure timely responses
• Coordinate travel logistics (flights, accommodation, itineraries) when required

Executive Operations Assistant

Financial Planning and Analysis

• Procure-to-Pay (P2P)
• Processing supplier/vendor invoices
• Updating and organizing records
• Monitoring and responding to billing-related inquiries
• Controls & Compliance
• Performing bank reconciliations
• Supporting monthly and year-end closings
• Verifying accuracy and documentation compliance
• Reporting & Analysis
• Preparing regular financial reports
• Helping create and maintain tracking spreadsheets and dashboards
• Identifying, analyzing, and escalating discrepancies
• Proposing process optimizations
• Actively participating in improving internal workflows
• Collaborating with teams to strengthen operational efficiency

Finance Assistant

• Manage complex calendars and schedule meetings across multiple time zones.
• Ensure managers are fully prepared with agendas, reports, and briefing files.
• Track ongoing projects, summarize follow-ups, and ensure deadlines are met.
• Maintain structured and clear communication between departments and leadership.
• Prepare and issue client invoices accurately and on time.
• Track payments, follow up professionally on overdue accounts, and maintain billing logs.
• Support financial reporting, budget tracking, and audit preparation.
• Handle confidential documents with professionalism and discretion.
• Organize and maintain internal records, documentation, and workflows.
• Coordinate with sales, projects, and finance departments on cross-functional tasks.
• Assist in preparing commercial files, contracts, and presentations.
• Manage digital filing systems and ensure data accuracy.
• Act as a professional point of contact for clients, partners, and service providers.
• Support relationship management with timely updates and follow-through.
• Arrange international travel (flights, accommodation, itineraries) when needed.

Executive Operations – Finance Coordinator

• Process and verify vendor invoices from multiple channels.
• Ensure timely and accurate execution of payments.
• Maintain up-to-date vendor records and payment schedules.
• Perform regular bank reconciliations.
• Assist with month-end and year-end closing activities.
• Prepare and maintain accounting documentation for audits.
• Support the preparation of internal financial reports and analysis.
• Verify and analyze financial data to ensure accuracy.
• Organize and update financial documentation and records.
• Collaborate with internal teams to ensure compliance with financial procedures.

Finance Assistant – FR/EN

• Assist in processing invoices, managing payments, reconciling accounts, and preparing financial reports.
• Process and verify vendor invoices from multiple channels.
• Ensure timely and accurate execution of payments.
• Perform regular bank reconciliations.
• Support the preparation of internal financial reports and analysis.
• Verify and analyze financial data to ensure accuracy.

Finance Assistant – FR, EN

• Accounts Payable: Process, verify, and track vendor invoices from multiple channels.
• Execute payments on time while managing early payment opportunities.
• Maintain accurate vendor records and schedules.
• Financial Reconciliation & Reporting: Perform regular bank reconciliations and assist with month-end and year-end closing.
• Support the preparation of accounting documentation for audits.
• Generate and maintain financial reports for internal stakeholders.
• Financial Analysis & Documentation: Verify and analyze financial data to ensure accuracy.
• Keep financial documentation organized and up-to-date.

Finance Operations Associate – FR/EN

Support Engineer

• Provide Tier 1 assistance via email, chat, and phone for network, software, and server-related issues.
• Troubleshoot DNS, SSL, FTP, and other network protocols.
• Log, track, and manage support tickets in internal systems; escalate unresolved issues.
• Maintain clear and professional communication with international clients during issue resolution.
• Contribute to internal knowledge bases and documentation; identify recurring problems and suggest practical improvements.
• Support internal projects and initiatives, ensuring deadlines and deliverables are followed and tracked.

Technical Support Coordinator

• Process and verify vendor invoices from multiple channels (email, portals, physical mail).
• Execute payment processing while tracking due dates and early payment discounts.
• Maintain accurate vendor records and payment schedules.
• Perform regular bank reconciliations to ensure accounting accuracy.
• Assist in month-end and year-end closing processes.
• Support preparation of accounting documentation for external audits.
• Maintain organized and up-to-date financial documentation.
• Assist in generating regular financial reports for internal stakeholders.
• Support verification and analysis of financial data to ensure accuracy.

Procurement

• Assist in sourcing goods, services, and real estate properties required for company operations.
• Maintain communication with suppliers, contractors, and real estate agencies to support procurement processes.
• Participate in vendor evaluation and management to ensure quality, competitive pricing, and compliance.
• Manage procurement databases, track purchases, and maintain real estate portfolios.
• Support drafting, reviewing, and organizing procurement and real estate contracts and documentation.
• Collaborate with internal teams to align procurement activities with overall business objectives.

Junior Procurement Associate

• Provide Tier 1 assistance via email, chat, and phone for network, software, and server-related issues.
• Troubleshoot DNS, SSL, FTP, and other network protocols.
• Log, track, and manage support tickets in internal systems; escalate unresolved issues with detailed diagnostic information.
• Maintain clear, proactive, and professional communication with international clients during issue resolution.
• Contribute to internal knowledge bases and documentation; identify recurring problems and suggest practical improvements.
• Support internal projects and initiatives, ensuring deadlines and deliverables are followed and tracked efficiently.

Customer Support

• Provide Tier 1 technical assistance via phone, email, and chat for server, network, and software-related issues.
• Troubleshoot DNS, SSL, FTP, and other network protocol configurations.
• Assist customers with technical solutions, installations, and usage guidance.
• Accurately document all support interactions within CRM systems.
• Escalate unresolved issues with detailed diagnostic information.
• Maintain proactive and transparent communication with clients during the resolution process.
• Contribute to the development of internal knowledge bases and technical documentation.
• Identify recurring issues and propose improvements to enhance service delivery.
• Participate in initiatives to streamline workflows and optimize customer support processes.

Customer Support Coordinator

• Proactively monitor and manage the validity, registration, and contract status of mobile lines across various global operators.
• Coordinate directly with telecom operators worldwide to investigate, troubleshoot, and resolve service issues and customer incidents.
• Accurately track, update, and maintain internal databases and systems with both administrative and technical information.
• Utilize our internal ticketing systems to log, track, and escalate incidents, ensuring strict adherence to SLAs.
• Assist in the preparation of clear and concise operational reports and performance overviews for internal stakeholders.
• Help coordinate cross-functional meetings, diligently document action points, and ensure follow-up on key deliverables.

Junior Operations Officer

• Serve as primary liaison for global telecom clients and enhance customer satisfaction
• Provide Tier 1 support via phone, email, and chat for server, network, and software issues
• Troubleshoot DNS, SSL, FTP, and network protocol configurations
• Guide customers through technical solutions and system installations
• Document all interactions in CRM systems with technical accuracy
• Escalate unresolved issues with comprehensive diagnostics and maintain proactive communication
• Contribute to knowledge base development and internal documentation
• Identify service improvement opportunities through trend analysis and participate in workflow optimization initiatives