Azenta Life Sciences

Account Manager

• Develop and maintain a thorough knowledge of the sample management services business.
• Develop new business opportunities within the pharma/biopharma and academic markets.
• Conduct prospecting and cold calls activities to generate new leads.
• Generate bi-weekly forecasts and prepare quarterly reports.
• Achieve and exceed annual sales goals by working closely with the Manager.

• Drive bookings for sample storage services business in the assigned territory.
• Develop and maintain a thorough knowledge of the sample management services business.
• Develop new business opportunities within the pharma/biopharma and academic markets.
• Organize and conduct sample management services presentations to existing and potential customers.
• Manage the creation and follow-up of sales related documents with Sales Operations team.
• Generate bi-weekly forecasts and prepare quarterly reports in conjunction with the Manager’s needs.
• Achieve and exceed annual sales goals by deploying predefined territory strategies focused on growth.

Account Manager, SE

Events

• Support product marketing managers in coordinating large regional conferences, including logistics, scheduling, and on-site execution.
• Independently coordinate regional events with the sales team, including logistics and ensuring event materials are available.
• Collaborate on quarterly promotional campaigns — update landing pages, draft copy, and work with the design team.
• Organize the monthly Europe-wide external newsletter — collect content and ensure timely publication.
• Assist with updating marketing collateral.
• Contribute to ad-hoc campaigns for key business areas to maximize reach.

Marketing and Event Coordinator

Field Engineer

• Install, modify, repair, conduct preventive diagnosis, and perform maintenance on the software and hardware of the equipment and systems while adhering to Azenta's policies, procedures and work direction of supervisor or shift/site lead.
• Interface with customers to ensure contract SLA & customer satisfaction levels are maintained with terms of the service agreement/provision.
• Maintain a safe and clean working environment by conforming at all times to Azenta's and customer’s work protocols and policies.
• Attain Equipment Service and Operation Certification on equipment and systems as defined.
• Works under supervision following established policies and procedures to ensure company and customer quality standards are met.
• Submit reports, such as Service and Status Reports, on all support activities as defined and required.
• Productively react to changing priorities such as Tool or Line down and escalations and support organizational and administrative duties.
• Adopt PoC for both customer and internal Azenta Mgt.
• Provide weekly system performance summaries that reports number of system events (weekly, monthly, and rolling), issue pareto analysis, and root cause / corrective actions.
• Additional KPI measurement requests throughout the contract period will be considered.
• Assist with sample migration (initial transfer from old format to new format and load into customer Store).

Field Service Engineer

• Drive sales and account management for assigned territories, defining strategies and ensuring revenue and growth targets are met.
• Leverage expertise in drug discovery, development, proteomics, and gene-to-antibody workflows to deliver tailored, consultative solutions.
• Build and manage a strong pipeline to acquire new customers and expand existing accounts.
• Provide accurate forecasts, reports, and market insights to support business decisions.
• Close deals strategically while nurturing long-term client relationships to ensure retention and growth.
• Maintain accurate customer and pipeline data in CRM for clear visibility and efficient processes.
• Collaborate across Marketing, Product Development, Customer Service, and Technical teams to deliver customer-centric solutions and drive market impact.

Senior Account Manager – Multiomics and Synthesis

• Responsible for selling the full consumables and instrumentation portfolio into sample management and biobanking facilities, as well as the broader life sciences market.
• Develop and execute an effective business growth plan aligned with SMS strategic initiatives and sales funnel management best practices, with a focus on growth opportunities.
• Attain annual sales targets within the assigned territory by developing, maintaining and expanding customer accounts.
• Deliver on annual and quarterly sales objectives, supported by the CRM system (Salesforce).
• Stay informed about industry trends and competitor activity.
• Identify new business opportunities and market trends to drive growth.
• Follow up on e-commerce and inbound leads and work to convert them into sales opportunities.
• Represent Azenta at customer-facing events such as seminars and conferences as a brand ambassador.
• Support regional distributor partners by building relationships and assisting in customer meetings, events and training when required.
• Participate in and support exhibitions.

Account Manager, Life Sciences Products

• Support event planning: Assist product marketing managers in coordinating large regional conferences, including logistics, timelines, and on-site execution.
• Help gather feedback and contribute to post-event reporting.
• Own smaller events: Take responsibility for coordinating regional events with the sales team, managing logistics and ensuring event essentials - such as banners, printed collateral, branded giveaways - are prepared and brand-aligned.
• Help with promotions: Contribute to quarterly promotions by updating landing pages, preparing draft messaging, and working with the design team on promotional assets.
• Newsletter coordination: Coordinate the monthly Europe-wide external newsletter by collecting input, managing review cycles, and supporting timely distribution.
• Maintain marketing materials: Support the upkeep of marketing collateral, ensuring documents remain accurate, brand-aligned, and current. Coordinate printing and distribution when needed.
• Campaign support: Assist with ad hoc campaigns for key business lines, helping with landing pages, messaging, and promotional assets to maximize engagement.

Marketing Coordinator – Events

• Responsible for selling the complete consumable and instrumentation portfolio into sample management & biobanking facilities
• Develop and execute an effective business growth plan
• Achieve annual sales goals and deliver on quarterly sales targets
• Stay updated on industry trends, competitor activities, and identify new business opportunities
• Maintain ‘face to face’ customer interaction with efficient territory planning
• Report on pipeline and sales activities on a monthly basis

• Manage and grow customer accounts within your assigned territory: Northern CA & Pacific North-West
• Deliver engaging presentations and product demonstrations to customers
• Lead and close complex sales opportunities directly
• Collaborate with other Azenta product line teams to offer complete solutions
• Proactively identify and develop new leads and business opportunities
• Support and partner with distributor representatives to drive sales
• Serve as a trusted resource for customers and distributors, sharing product and company expertise

Account Manager, Life Sciences, Consumables & Instruments

Operations

• Understanding and performing all functions related to an assigned project
• Ensure that all SOPs are properly followed
• Maintain communications, receives, and executes tasks as assigned and within timeline
• Sample receipt and QC, coordinating and triaging shipments to appropriate departments/vendors
• Freezer defrosting and cleaning, destruction of samples as permitted, and return of samples back into inventory
• Coordinate with Azenta On-site leadership to anticipate customer needs
• Initiate communication with multiple contacts within customer site to maintain or cultivate relationships
• Maintain a safe work environment by following all established safety and universal precautions guidelines

Customer Site Operations Technician I – BMS

Network Engineer

• Manage, monitor, maintain, document, install/configure enterprise LAN/WAN/VPN
• Provide production support, architecture, life-cycle management, configuration and maintenance of switches, routers, firewalls, wireless networks and network appliances globally
• Complete documentation and cross-training
• Work with other teams to resolve issues and deliver solutions
• Respond to network-related incidents, service requests and project tasks
• Plan, order, and implement LAN/WAN/Wireless equipment
• Monitor and troubleshoot requests, problems and outages with vendors and in-house resources; guide and mentor other IT members
• Implement secure network architecture
• Install, configure, and maintain Cisco & Meraki routers/switches and Palo Alto firewalls
• Work with AWS networking components
• Build, upgrade, and configure new and existing system components
• Provide technical documentation (Diagrams, Test Plans, Requirements)
• Work with outside vendors for planning and installations of data/voice communication networks

Senior Network Engineer

Product Manager

- Own the end-to-end lifecycle of Gene Synthesis products and services from strategy and roadmap development to launch, iteration, and retirement.
- Drive product strategy through deep understanding of customer needs, competitive landscape, and emerging trends in synthetic biology, identifying opportunities for differentiation, growth, and geographic expansion.
- Translate market insights into actionable plans, including customer segmentation, pricing models, product positioning, and go-to-market strategies that increase market share and customer satisfaction.
- Develop and prioritize clear product requirements, collaborating with R&D, operations, commercial, and digital teams to deliver scalable, high-quality services that solve real customer problems.
- Lead cross-functional project teams to introduce new products, optimize existing workflows, and champion continuous improvement across the Gene Synthesis portfolio, including turnaround time, quality, and customer experience.
- Act as the internal and external voice of the customer, representing product priorities with stakeholders, supporting sales enablement efforts, and participating in key customer discussions and industry events.
- Operate with high autonomy in a matrixed, fast-paced environment—balancing short-term execution with long-term vision—while upholding our Core Values and commitment to excellence.