Atos

IT Support

• Atender solicitudes de soporte vía teléfono, correo, chat o sistema de tickets.
• Diagnosticar y resolver incidencias básicas de hardware, software y conectividad.
• Realizar tareas como restablecimiento de contraseñas, instalación y configuración de software estándar.
• Escalar incidencias complejas a Nivel 2 o especialistas, documentando toda la información.
• Registrar, actualizar y cerrar tickets en la herramienta de gestión.
• Cumplir con los SLA del servicio y respetar las políticas de seguridad.
• Contribuir a la base de conocimiento interna mediante documentación de soluciones.

Técnico/a Helpdesk, Nivel 1

Chief Marketing Officer

• Define and implement the sales strategy
• Represent Atos/Eviden and qualify projects/opportunities
• Work in cooperation with pre-sales engineers and technical teams
• Manage and engage with decision-makers and operational stakeholders
• Prepare accurate sales forecasts and activity reports

Commercial Director – Digital & Platforms

• Atender incidencias escaladas desde Nivel 1 que requieren conocimientos técnicos avanzados.
• Diagnosticar y resolver problemas complejos de hardware, software y redes.
• Configurar sistemas operativos, aplicaciones corporativas y dispositivos de red.
• Realizar análisis de causa raíz y aplicar soluciones definitivas.
• Colaborar con Nivel 3 en incidencias críticas y documentar procedimientos.
• Actualizar la base de conocimiento con soluciones avanzadas.
• Cumplir con los SLA del servicio y garantizar la continuidad operativa en entornos críticos.

Técnico/a Helpdesk Nivel 2

• Define and implement the commercial strategy for digital transformation initiatives
• Represent Atos/Eviden's value proposition and qualify opportunities
• Articulate and defend a value proposition by combining offerings in the Digital domain
• Work closely with pre-sales engineers and technical teams to refine and qualify deals
• Collaborate with the Group's market leads to address account plans and define power maps
• Lead sales and manage complex deals in your domain through end-to-end closure, either autonomously or in coordination with marketing for complex bespoke offers
• Manage and engage with decision-makers and operational stakeholders

Sales Director – Digital & Platforms

Business Analyst

• Je analyseert bedrijfsprocessen en informatie/data stromen en vertaalt deze naar uitvoerbare plannen, die bijdragen aan de organisatiedoelstellingen.
• Ondersteunt bij het adviseren over proces- en informatievraagstukken en begeleiden van implementaties.
• Ondersteunen van transformatie- en verandertrajecten, inclusief het acceptatie proces van nieuwe functionaliteiten.
• Uitwerken van requirements (Epics,Features) en afstemmen met ICT en gebruikersorganisaties.
• Je stemt producten af met diverse stakeholders binnen de organisatie en zorgt voor een goede samenwerking met IT-vertegenwoordigers.

Business Analyst – Technology Services

• Je analyseert bedrijfsprocessen en informatie/data stromen en vertaalt deze naar uitvoerbare plannen, die bijdragen aan de organisatiedoelstellingen
• Adviseren over proces- en informatievraagstukken en begeleiden van implementaties
• Ondersteunen van transformatie- en verandertrajecten, inclusief het acceptatie proces van nieuwe functionaliteiten
• Uitwerken van requirements (Epics,Features) en afstemmen met ICT en gebruikersorganisaties
• Je stemt producten af met diverse stakeholders op verschillende niveaus binnen de organisatie en zorgt voor een goede samenwerking met IT-vertegenwoordigers

Senior Business Analyst – Technology Services

Administration

• Support M365 solutions within an enterprise infrastructure
• Assist the customer defining, creating and implementing global standards & artefacts for responsible technologies (High level, Low Level Designs)
• Assist with product life cycle management & evolution knowledge & capability to support their customer & support business unit growth.
• Pursues up-to-date knowledge of emerging technology trends and developments in areas of interest to the organization
• Drive and support service creations, Improvement, efficiencies and risk management for their respective service end to end.
• Provide SharePoint administration and technical support for M365 Enterprise SharePoint and on-premise environments
• Provide MS Teams administration technical support
• Allocate additional Storage Quota to the site collections as they reach the maximum storage limit set by default
• Configure and administer SharePoint and automate tasks
• Work on tickets and service requests for Microsoft Office 365 SharePoint Online M365 Enterprise SharePoint and on premise environments meeting the SLAs in the ITSM system
• Support Microsoft One Drive for Business sync issues and work with the users to recover data lost
• Manage and delete Site Collections and sub sites in Office 365 SharePoint Online system as per service requests
• Support and manage configuration of Microsoft 365 tenant including Planner, Yammer, Teams, SharePoint, Microsoft 365 Groups, Power Platform, Power BI, Viva suite, OneDrive, Azure AD, and Stream.

SharePoint Administrator

Engineer

• Identify and perform the daily operational tasks necessary to provide stable and robust Exchange/Teams/Skype environments
• Provide tier three troubleshooting support of Exchange/Teams/Skype issues; investigate user escalation calls
• Perform scripting administration tasks and reporting using PowerShell
• Represent the department to other groups in the company and with external vendors
• Take ownership of the most complex messaging issues

MS Messaging Engineer

Data Analyst

• Collect and interpret data from multiple sources.
• Identify patterns and trends in datasets.
• Assist in the development and maintenance of data collection and analysis processes.
• Develop reports and visualizations to communicate data-driven insights.
• Perform data profiling to identify and understand anomalies.
• Support database design and maintenance.
• Assist in developing algorithms and models for data analysis.
• Ensure data integrity and compliance with regulatory standards.
• Provide technical assistance related to data analysis tools and methods.
• Collaborate with teams to define business needs and requirements.
• Document data analysis processes and methodologies.
• Participate in meetings and present data-driven insights to stakeholders.

Data Analytics Intern

• Diseño y desarrollo de integraciones utilizando SAP Integration Suite (Cloud Integration / CPI)
• Configuración y consumo de APIs, Web Services (SOAP/REST) y eventos
• Integración entre SAP S/4HANA y sistemas externos
• Gestión de adapters (HTTP, IDoc, OData, SFTP, etc.)
• Aplicación de buenas prácticas de seguridad, autenticación y manejo de certificados
• Colaboración con equipos funcionales y técnicos

Consultor SAP Integration Suite

• You will join one of our project teams and participate in the various project phases: requirements design and specification, development and testing of components, delivery and bug fixes.
• You will implement Data products around the Snowflake ecosystem, getting the most out of the platform:
• o Modeling and definition of optimized architecture in a Snowflake context
• o Design and implementation of data ingestions
• o Performance and cost optimization for Snowflake usage
• You will build your skills on Data technologies by complementing and enriching your current expertise.
• You will experiment with and develop innovative solutions and approaches within our DataLab, a local innovation laboratory.
• You will be able to exchange, share and transmit your knowledge more widely within our Data community.

Data Engineer, Snowflake, dbt

Risk

• Gestionar el ciclo completo de riesgos asociados a sistemas de IA.
• Identificar y analizar riesgos específicos de IA: alucinaciones, sesgos, ataques adversarios, etc.
• Aplicar frameworks de riesgo como ISO 31000.
• Realizar análisis cuantitativos de riesgos y proponer planes de mitigación.
• Colaborar con equipos técnicos, de ciberseguridad y negocio para asegurar la continuidad operativa.
• Diseñar planes de respuesta ante incidentes vinculados a IA.

Gestor/a de riesgo, IA

SDET

• Plan, design, and execute test strategies, including creating and maintaining test scripts
• Perform testing across all levels (unit, integration, system, and acceptance)
• Execute automated and manual test cases, analyze results, and report defects
• Develop, debug, and maintain test automation scripts using tools like Selenium, Tosca, Playwright and/or Appium
• Conduct Product Risk Analysis (PRA) and verify test results against acceptance criteria
• Collaborate with cross-functional teams to review functional requirements and user stories
• Implement and maintain Test Automation Frameworks and integrate with test management tools
• Participate actively in Scrum or DevOps teams, advising on testing best practices

Test Engineer

AI Engineer

• Lead the design and development of an Agentic AI platform
• Architect and implement core systems for agent-based AI workflows
• Develop and optimize ML models, pipelines, and orchestration logic
• Drive technical strategy, tooling, and infrastructure decisions
• Architect and implement agentic AI systems leveraging GCP services

Agentic AI Architect – GCP

Backend Engineer

• Design and develop back-end features in Python.
• Write clean, maintainable code following best practices.
• Write and execute unit and integration tests.
• Provide corrective and evolving maintenance for existing applications.
• Identify and resolve technical issues.
• Participate in Agile ceremonies (Sprint Planning, Daily, Review, Retrospective).
• Contribute to effort and workload estimations.
• Adapt to changing priorities and user feedback.
• Collaborate with Product Owners, Scrum Masters, and developers.
• Participate in code reviews.
• Improve development processes and practices.
• Share knowledge and mentor the team.
• Participate in CI/CD pipelines.
• Automate build, test, and deployment stages.
• Provide support for production releases.