Atlantic Union Bank

Account Manager

• This position is responsible for driving enterprise-wide engagement, growth, and strategic alignment across Teammate Resource Groups (TRGs), BRIDGE Champions, and the BRIDGE Council.
• This role supports both in-person and virtual collaboration and requires periodic travel across the Atlantic Union footprint.
• This role increases TRG market share, expands Teammate participation, strengthens internal and external partnerships, and activates high-impact cultural programming.
• The role partners with the BRIDGE Council and collaborates with department leadership on enterprise-wide inclusion initiatives, including the Enterprise Internship Program.
• This role acts as a Teammate champion and cultural change agent.
• This leader manages and implements portions of the Inclusion strategy, culture-building initiatives, and partners with lines of business, Talent Acquisition, and HR to ensure an elevated Teammate Experience.
• The role strengthens inclusive hiring practices and connects TRG insights to workforce and recruitment strategies to ensure Inclusion and culture are embedded in our Teammate life cycle as our talent attraction efforts.
• Partner with Atlantic Union leaders to assess organizational structure and implement programs to support a high performing and inclusive culture.
• Lead enterprise-wide strategies that strengthen belonging and TRG visibility.
• Execute hybrid engagement models requiring in-person travel across the footprint.
• Assess people practices, HR processes, policies, and systems to gauge impact on the Teammate experience and inclusive culture.
• Increase TRG market share through growth strategies and footprint activation.
• Serve as primary relationship manager to mentor and coach TRG leaders and BRIDGE Champions.
• Maintain partnership with the BRIDGE Council.
• Facilitate BRIDGE Champion and TRG Roundtable meetings and ongoing engagement, serving as backup to the Manager, Inclusive Culture & Engagement.
• Partner with TRG leadership on budget management, annual goal planning, and measuring effectiveness.
• Collaborate with Talent Acquisition on recruitment strategies supporting an inclusive workforce.
• Align TRG programs with inclusion strategies.
• Coordinate and co-facilitate aspects of the Enterprise Internship Program.
• Partner with department leadership to ensure alignment with inclusion and talent objectives.
• Build external community partnerships aligned with TRG and corporate inclusion strategies.
• Partner with the Community Impact Team on inclusion-aligned engagements.
• Partner with the Onboarding Experience Program Manager to facilitate inclusion-aligned engagement at the Stronger Together enterprise onboarding events in person and virtually.
• Use data to measure TRG impact and inclusion outcomes.
• Coordinate data collection and reporting processes.
• Communicate inclusion activities and share best practices around Resource Groups.
• Lead HR efforts on award participation for Inclusion initiatives.
• Design and facilitate conversations, meetings, training, and learning opportunities that promote inclusion and belonging.
• Maintain knowledge of inclusion-related issues, legislation, and best practices.
• Adhere to all applicable laws and regulations governing bank operations.
• Perform additional responsibilities as assigned.

Culture, Programs & Partnerships Lead

Procurement

• Lead, manage and develop teammates to ensure the teammate is growing professionally and meeting the expectations of the team.
• Owning a particular Center of Excellence within the team – responsible of setting best practices, training and templates that others on the team will leverage.
• Lead key procurement initiatives, leveraging rigorous, yet flexible processes to drive value for the business unit customer.
• Responsible for a portfolio of business partners – managing the interaction with the team and ensure that the strategic objectives of the business units are being met.
• Collaborate and coordinate with internal customers, across multiple sites and business units, ensuring strategic working relationships with key customer groups.
• Lead and manage category and/or procurement strategies, critical services/and supplier improvement initiatives and cost reduction initiatives.
• Perform spend, contract and market analysis and use the information to drive the work program for his/her team.
• Negotiate complex agreements; review and approve deals to ensure the best value for the Bank.
• Develop Sourcing strategies, contract negotiation strategies and supplier communication strategies on key deals to deliver value for the business.

Manager, Strategic Sourcing – Supplier Management

• Lead, manage and develop teammates to ensure professional growth and meet team expectations
• Own a particular Center of Excellence within the team – set best practices, training and templates
• Lead key procurement initiatives, leveraging processes to drive value for the business unit
• Manage a portfolio of business partners – ensure strategic objectives of business units are met
• Collaborate with internal customers to ensure strategic working relationships
• Lead and manage category/procurement strategies and improvement initiatives
• Perform spend, contract, and market analysis to drive the work program for the team
• Negotiate complex agreements; review and approve deals for best value
• Develop sourcing strategies and supplier communication strategies on key deals

Engineer

• Under occasional supervision, responsible for the operation, maintenance, repair, and overall upkeep of all Atlantic Union Bank-owned and leased facilities.
• Works in close coordination with a designated Facilities Coordinator and Regional Facilities Specialist to ensure service requests, preventative maintenance, and vendor activities are executed efficiently.
• Supports day-to-day facilities operations, vendor management, and minor construction projects while maintaining safe, reliable, and compliant building systems.
• Responds to maintenance requests and service calls, assessing issues either remotely or on-site and determining the appropriate corrective action.
• Coordinates closely with the designated Facilities Coordinator and consults with the Regional Facilities Specialist on non-routine or unusual situations.
• Performs general building maintenance and repairs, including basic electrical, plumbing, painting, and carpentry work.
• Provides routine services such as replacing light fixtures, ceiling tiles, air filters, and completing other facility-related tasks, including installation or hanging of artwork, fixtures, and equipment as required.
• Conducts scheduled inspections of all facilities as directed, documenting deficiencies, required repairs, and recommended improvements or renovations.
• Communicates findings and priorities to the Facilities Coordinator and Regional Facilities Specialist for ticket creation in CMMS system.
• Coordinates, schedules, and meets vendors and contractors on-site to facilitate repairs, preventative maintenance, inspections, and system upgrades.
• Serves as the on-site point of contact to ensure work is completed safely, efficiently, and in accordance with company standards.
• Posts appropriate notices of inspections.
• May oversee minor construction and renovation projects, including scope development, vendor walk-throughs, furniture and equipment deliveries, and project cleanup.
• Provides vendors and contractors with training, guidance, and oversight related to company policies, procedures, safety expectations, access requirements, and service level standards.
• Attends facilities meetings and provides technical input and on-site support throughout the lifecycle of maintenance activities.
• Provides 24/7 emergency response support outside of normal business hours when required.
• Supports the Workplace and Security Management Team with special projects, decommissioning and performs other related duties as assigned.

Building Engineer

Solutions Engineer

• Serve as the primary systems manager for the Customer Relationship Management platform and corresponding applications.
• Handle needs assessments and cost/benefit analysis to align the technology of the company with their business strategies.
• Receive business needs from internal stakeholders and solicit product and enhancement requirements from end users.
• Convert requests from both into workable solutions optimizing business and end user value.
• Responsible for overall system design documentation and assisting in successful rollout of new features and enhancements.
• Facilitate and translate business requirements into technical requirements to guide the implementation of new features, systems, enhancements and upgrades.
• Work with vendors to ensure the system solution satisfies the business requirements.
• Meet decision makers, systems owners, and end users to help identify business, financial, and operations requirements and systems goals.
• Act as technical focal point for the business in presentations of new system/application to Application and Architecture Review Board.
• Lead design sessions in prototyping new systems or functionalities for business process enhancement.

Salesforce Platform Solutions Engineer II

• Under occasional supervision, the Building Engineer is responsible for the operation, maintenance, repair, and overall upkeep of all Atlantic Union Bank-owned and leased facilities.
• Works in close coordination with a designated Facilities Coordinator and Regional Facilities Specialist to ensure service requests, preventative maintenance, and vendor activities are executed efficiently.
• Supports day-to-day facilities operations, vendor management, and minor construction projects while maintaining safe, reliable, and compliant building systems.
• Responds to maintenance requests and service calls, assessing issues either remotely or on-site and determining the appropriate corrective action.
• Coordinates closely with the designated Facilities Coordinator and consults with the Regional Facilities Specialist on non-routine or unusual situations.
• Performs general building maintenance and repairs, including basic electrical, plumbing, painting, and carpentry work.
• Provides routine services such as replacing light fixtures, ceiling tiles, air filters, and completing other facility-related tasks, including installation or hanging of artwork, fixtures, and equipment as required.
• Conducts scheduled inspections of all facilities as directed, documenting deficiencies, required repairs, and recommended improvements or renovations.
• Communicates findings and priorities to the Facilities Coordinator and Regional Facilities Specialist for ticket creation in CMMS system.
• Coordinates, schedules, and meets vendors and contractors on-site to facilitate repairs, preventative maintenance, inspections, and system upgrades.
• Serves as the on-site point of contact to ensure work is completed safely, efficiently, and in accordance with company standards.
• Attends facilities meetings and provides technical input and on-site support throughout the lifecycle of maintenance activities.
• Provides 24/7 emergency response support outside of normal business hours when required.
• Supports the Workplace and Security Management Team with special projects, decommissioning and performs other related duties as assigned.

IT Support

• Provide first level support to end-users on hardware, software and network related problems
• Diagnose and resolve information technology hardware and software issues
• Capturing and documenting the details of an issue and troubleshooting steps taken
• Work with IT teammates to research and document problem resolutions
• Maintain hardware/software inventory

Help Desk Specialist

• Serve as the primary systems manager for the Kadince platform and corresponding applications.
• Responsible for handling needs assessments and cost/benefit analysis to align the technology of the company with their business strategies.
• Receive business needs from internal stakeholders and solicit product and enhancement requirements from end users.
• Convert requests into workable solutions that optimize business and end user value.
• Responsible for overall system design documentation and assisting in successful rollout of new features and enhancements.
• Facilitate and translate business requirements into technical requirements to guide the implementation of new features, systems, and enhancements and upgrades.
• Work with vendors to ensure the system solution satisfies the business requirements.
• Meet with decision makers, systems owners, and end users to help identify business, financial, and operations requirements and systems goals.
• Act as technical focal point for the business in the presentation of the new system/application to Atlantic Union’s Application and Architecture Review Board.
• Lead design sessions in prototyping new system or functionality for the purpose of enhancing business processes, operations, and information process flow; develop diagrams and flowcharts of system view – Technical maps.
• Develop and maintain design documentation (data flow diagrams, workflows) working across the organization for documenting integration points between systems.
• Provide systems analysis expertise focusing on gap identification.
• Improve systems and operational workflows by studying current practices and designing modifications/enhancements.
• Help identify control points in new systems designs and workflows and work with customers to ensure the working environments are properly controlled.
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
• Provide ongoing support structure is in place, and the Roles and Responsibilities are documented before an application or system is approved for production readiness.
• Perform troubleshooting role in triage mode in alignment with the Problem and Incident Troubleshooting process.
• Represent production changes to the Change Control Board complying with the requirements of this process.
• Actively participate in and lead system and unit testing for modified and new systems and other post-implementation support.

Platform Solutions Engineer II

Compliance

• Assess regulatory risk within the AUB Lines of Business
• Manage and perform compliance risk assessments
• Consult with business units to ensure they develop/maintain adequate controls
• Provide strategic regulatory guidance to LOBs
• Communicate with senior leadership
• Engage as Compliance primary point of contact for 1LOD
• Interpret and provide research on compliance and regulatory questions
• Identify risks and control weaknesses through compliance risk assessments
• Communicate results of compliance assessments to leadership
• Review, update, and create relevant compliance policies and procedures
• Provide Compliance oversight for supported LOBs
• Participate in the development and implementation of new products and initiatives
• Review marketing campaigns to ensure compliance
• Escalate potential violations of law or regulations
• Assist with research and implementation of updated regulatory requirements

Senior Compliance Advisor – Wealth

Director

• The Director of Digital Banking is a senior leadership position responsible for defining and leading the execution of a strategy that brings to life Atlantic Union Bank’s mission of being a digitally led, relationship backed, organization.
• Drive simple, seamless, digital customer engagements that not only satisfy immediate customer needs but also anticipate customer expectations of tomorrow with the goal of achieving best-in-class customer satisfaction and positioning Atlantic Union Bank as a capable competitor to banks large and small.
• Work in partnership with business leaders to define a technology roadmap that supports and enables business objectives, provides consultation on Atlantic Union Bank’s Go-to-Market strategy, and leads the delivery of technology solutions.
• Oversight of Digital Banking products and services that span Consumer, SMB, and Commercial business lines.

Director – Digital Banking, Commercial Banking

Marketing

• Design and maintain automated lifecycle programs that support every stage of the customer journey to deepen relationships and build loyalty.
• Develop multi-channel retention programs using: Automated Email Workflows, Direct Mail for high-value or compliance-driven moments, Online Banking marketing communications.
• Monitor performance of lifecycle programs and retention KPIs.
• Become a champion of the customer experience, representing customer needs within the Performance Marketing team.

Senior Associate, Customer Lifecycle Marketing, Retention

• Define and lead execution of a strategy that drives simple, seamless, digital customer engagements
• Work in partnership with business leaders to define a technology roadmap
• Provides consultation on Atlantic Union Bank’s Go-to-Market strategy
• Oversee execution against technology roadmap, leading Digital Product and Development teams
• Define and drive KPIs and KRIs for team successes and opportunities
• Consult on technical design decisions during execution
• Cultivate a team culture of trust and high-quality technology solutions
• Manage production and incident management, ensuring accountability in issue resolution
• Actively drive agile delivery maturity across technical delivery teams.

Director, Digital Banking – Commercial Banking

Program Manager

• The BSA/AML and OFAC Governance Program Manager is responsible for identifying, assessing, and providing expert advice on regulatory risk, and working with the lines of business and partners to mitigate compliance risk.
• Maintain an understanding of BSA/AML and OFAC relevant laws, regulations, guidelines, and advisories.
• Acts as subject matter expert by providing advisory guidance and effective challenge.
• Support regulatory applicability mapping to business (or other line of defense) processes.
• Maintain awareness of emerging risks, assess how they may impact the Bank, and develop and implement risk mitigation strategies to address identified risks effectively.

Governance Program Manager

• While working within and across the teams in the second line of defense enterprise regulatory risk management program, the BSA/AML and OFAC Governance Program Manager is responsible for identifying, assessing, and providing expert advice on regulatory risk, and working with the lines of business and partners to mitigate compliance risk.
• The BSA/AML and OFAC Governance Program Manager will use strong communication, influencing, relationship building, and problem solving skills to drive actions that sustain business objectives and processes in a well-managed and compliant way.
• Maintain an understanding of BSA/AML and OFAC relevant laws, regulations, guidelines, and advisories.
• Establish and maintain policies, standards and procedures (PSPs), and controls that demonstrate adherence to relevant laws and regulations.

• Assumes overall responsibility, development and management of their borrowing and non-borrowing portfolio
• Underwrites, originates and effectively manages a portfolio of loans generally secured by commercial and/or residential real estate collateral
• Provides advice and guidance on policies and manages larger and more complex loan relationships as well as more complex lending structures
• Participates in the development of new business by acquiring, retaining and expanding client relationships
• May assist other lenders with underwriting of commercial real estate loans
• Responsible for growing a high-quality portfolio of real estate loans and associated deposits within designated market area
• Develop and maintain a quality loan portfolio
• Maximize bank profitability through appropriate pricing of new loan originations, fee income, and cross selling of all bank products & services
• Pre-screen potential new loans with credit officer to determine appropriate structure
• Prepare loan approval packages for approval and facilitate through process
• Monitor loan portfolio and maintain updated financial information
• Manage the bank’s complex commercial real estate loan relationships
• Responsible for making business development calls and contributing to overall Bank objectives of quality new loan and deposit growth
• Sell and cross-sell deposits and other bank products such as Treasury services in a profitable manner
• Make recommendations to management on procedural improvements
• Assist other Relationship Managers with customer requests and serves as a source for real estate lending knowledge
• Assist in mentoring teammates, to include credit analysis, financial spread sheet preparation and underwriting
• Maintain pipeline of existing relationships and new prospects
• Ensure that own work is in compliance with applicable policies, procedures, laws, regulations and guidelines
• Participate in community and business functions/groups to ensure a positive image for the bank within the region’s marketplace
• Establishes referral contacts and Centers of Influence (COI) within the community
• Regularly corresponds with Senior Credit Officer(s); Loan Review Department; attorneys, loan support and loan processing areas
• Seek out largest and most complex CRE customers
• Other duties as assigned

Culture, Programs & Partnerships Lead

Manager, Strategic Sourcing – Supplier Management

Manager, Strategic Sourcing – Supplier Management

Building Engineer

Salesforce Platform Solutions Engineer II

Building Engineer

Help Desk Specialist

Platform Solutions Engineer II

Senior Compliance Advisor – Wealth

Director – Digital Banking, Commercial Banking

Senior Associate, Customer Lifecycle Marketing, Retention

Director, Digital Banking – Commercial Banking

Governance Program Manager

Governance Program Manager

Commercial Real Estate Relationship Manager IV