Atlantic Union Bank

Director

• Shape the future of Internal Audit by setting strategy and leading high-performing teams
• Ensure risk-based audit coverage across the enterprise
• Partner with executive leadership, business leaders, external auditors, and regulators
• Provide independent assurance over governance, risk management, controls, and compliance
• Examine, evaluate, and report on financial, operational, and managerial processes, systems, and outcomes
• Monitor and review processes and operations
• Monitor and review financial transactions
• Conduct systems auditing, including IT systems audits and information security evaluations
• Prepare audit reporting for external auditors, regulatory authorities, and joint venture partners
• Set direction for multiple audit teams and promote a high-performance culture
• Ensure audit work is delivered with quality, independence, objectivity, and professional skepticism
• Contribute to internal audit risk assessment and develop and execute a risk-based audit plan
• Monitor emerging risks and oversee audit issue validation and follow-up
• Communicate thematic trends, control concerns, and remediation progress to executive leadership and governance committees
• Build and maintain relationships with Line of Business stakeholders, executive leadership, and regulators
• Manage and develop senior managers and managers, build succession depth, and set performance expectations
• Support continuous improvement of audit methodology, tools, data analytics, and AI use
• Perform other duties as assigned

Senior Director – Internal Audit, Processes & Systems

Data Analyst

• Deliver analytical capabilities covering predictive, descriptive and diagnostic analytics
• Collaborate with business leaders to understand their business needs
• Extract data from multiple sources for reporting or analysis
• Design management-information solutions including dashboards and visualizations

Senior Business Data Analyst

Mortgage Loan Officer

• Supports the mortgage lending process by completing loan applications, submitting files to processing, and delivering exceptional customer service.
• Works closely with Senior Mortgage Loan Officers and Sales Managers to create a business plan and build referral sources.
• Completes telephone, mail-away and face-to-face Loan Applications with clients and approves loan disclosures for distribution to clients.
• Determines proper program placement of a loan file (i.e. FHA, VA, Conventional, USDA, etc.).
• Prices loans and locks rates as per Company policy.
• Reviews returned applications and documentation for completeness, accuracy, and compliance.
• Runs AUS and reviews for findings and required documentation.
• Prepares requested Pre-Qualifications as per Company policy.
• Orders credit reports, appraisals and title requests.
• Conducts regular follow-ups with clients and referral sources.
• Maintains regular communication with applicants throughout the processing period, assisting them with any questions and notifying them of any additional information required.
• Submits loan file allowing for stated turn times and works in conjunction with assigned Processor.
• Maintains pipeline of all loans in process, tracks their progress and meets all contractual deadlines.
• Assists all parties including the Processor during the entire process.
• Meets or exceeds minimum production requirements.
• Attends all settlements to gain exposure to the full loan life cycle.
• Completes annual Business Plan and meets regularly with Sales Manager.
• Stays informed of local market trends and mortgage regulations.
• Maintain a professional image and standards consistent with company policies and procedures.

Mortgage Loan Officer – VA/MD/NC

Manager

• Provide an independent perspective in underwriting and managing complex Wholesale Banking loans
• Partner with Relationship Managers and Credit Portfolio Managers in delivering credit solutions
• Lead the independent underwriting process for new and renewal opportunities
• Provide in-depth analysis of financial statements and credit risk management deliverables
• Prepare detailed financial projections within provided solutions or Excel spreadsheets
• Manage assigned portfolio by monitoring performance and trends

Credit Portfolio Manager III

Financial Crime

• Lead and review complex, higher risk investigations involving money laundering, human trafficking, higher risk customers and industries such as cannabis/hemp‑related activity, and other emerging typologies.
• Ensure accurate, timely, and well‑supported SAR decisions and filings in compliance with FinCEN and regulatory expectations.
• Serve as an escalation point for investigators on complex or sensitive cases, including engagement with broader partners to support research.
• Manage investigative quality through case reviews, trend analysis, metrics, and targeted quality assurance reviews.
• Develop and maintain effective investigative procedures aligned with a risk‑based BSA/AML program.
• Stay current on regulatory developments, enforcement actions, and emerging financial crime risks; translate changes into actionable guidance.
• Prepare materials and support BSA/AML examinations, audits, and regulatory inquiries related to investigations and SARs.
• Partner cross‑functionally with Fraud, Sanctions, Legal, Compliance Advisory, and business units to drive effective risk mitigation.
• Lead, coach, mentor, and develop investigative staff, including providing training and feedback to enhance analytical skills and judgment.
• Translate operational insights into repeatable processes, championing continuous improvement and technology adoption to scale efficiently and nimbly.
• Provide performance metrics (KRIs, KPIs) inclusive of productivity and trending.
• Contribute to program enhancements, technology optimization, and ongoing AML/CFT transformation initiatives.
• Review partner SLAs/KPIs, alert and case handoffs, escalation protocols, and control guardrails.

Senior Manager – BSA/AML Complex Investigations

Operations

• Supports customers’ loan servicing needs and contributes to the development and improvement of all processes
• Responds to inquiries relating to particular area or requests from customers and other Bank personnel
• Adheres to all applicable laws and regulations governing bank operations
• Performs loan maintenance, code corrections and/or changes, reversals and reapplication of payments
• Complies with dual control standards as required

Loan Operations Associate II

Advisor

• Develop, deepen and maintain relationships with investment management clients and trust clients
• Perform and coordinate client estate planning
• Conduct full needs assessments with current and potential customers
• Maintain long-term client relationships by providing excellent customer service
• Handle customer calls and inquiries professionally
• Identify and refer business to other areas within the Bank
• Work with investment, tax, and legal professionals to meet client needs
• Adhere to all applicable laws and regulations governing bank operations

Trust Advisor II

Analyst

• Provide frontline monitoring, triage, and escalation using monitoring tools (SolarWinds, ThousandEyes, etc.)
• Monitor (SolarWinds) dashboards and validate alerts
• Follow runbooks for initial troubleshooting
• Create accurate incident tickets
• Support Tier 2 escalations

TOC Analyst I

Business Analyst

• Support the implementation and execution of the Business Resiliency framework within the 2nd Line of Defense.
• Lead Business Resiliency activities, including real-time incident response, Annual Tabletop Exercises, Business Impact Analyses, Live Testing, Disaster Recovery Testing, Monthly Business Resiliency Training, and Quarterly Council Meetings.
• Participate in enterprise preparedness and response efforts during major events.
• Support ERM Program Leads in executing the enterprise risk management framework and strategy across the organization.
• Collaborate with ERM Program Leads, business unit and function leaders, Internal Audit, and Compliance to strengthen monitoring and reporting.
• Build and maintain relationships with key stakeholders across the first, second, and third lines of defense.
• Identify and promote cross-segment solutions by collaborating across business areas.
• Apply current industry best practices to identify emerging risks and drive continuous improvement of Business Resiliency programs.
• Engage with regulators as needed and maintain working knowledge of applicable federal and state banking laws and regulations.
• Develop and execute a training and development plan.

Enterprise Risk Management Risk Analyst II

• Supports the mortgage lending process by completing loan applications, submitting files to processing, and delivering exceptional customer service.
• Works closely with Senior Mortgage Loan Officers and Sales Managers to create a business plan and build referral sources.
• Completes telephone, mail-away and face-to-face Loan Applications with clients and approves loan disclosures for distribution to clients.
• All required fields in the application to be completed including all third-party information prior to approval.
• Determines proper program placement of a loan file (i.e. FHA, VA, Conventional, USDA, etc.).
• Prices loans and locks rates as per Company policy.
• Reviews returned applications and documentation for completeness, accuracy, and compliance.
• Runs AUS and reviews for findings and required documentation.
• Prepares requested Pre-Qualifications as per Company policy.
• Orders credit reports, appraisals and title requests.
• Conducts regular follow-ups with clients and referral sources.
• Maintains regular communication with applicants throughout the processing period, assisting them with any questions and notifying them of any additional information required.
• Submits loan file allowing for stated turn times and works in conjunction with assigned Processor.
• Maintains pipeline of all loans in process, tracks their progress and meets all contractual deadlines.
• Assists all parties including the Processor during the entire process.
• Meets or exceeds minimum production requirements.
• Attends all settlements to gain exposure to the full loan life cycle.
• Completes annual Business Plan and meets regularly with Sales Manager.
• Stays informed of local market trends and mortgage regulations.
• Maintain a professional image and standards consistent with company policies and procedures.

Mortgage Loan Officer – Tidewater Market

Representative

• This position is responsible for understanding the products and processes of the E-Channel, including all Atlantic Union Bank’s online banking platforms, bill pay and maintenance, mobile products and services, online chat and secure email, unsecure email, and other online customer utilization.
• Work is varied in nature with changing priorities.
• Effectively assist customers with E-Channel needs through various inbound methods, including inbound calls, secure and non-secure email, and online chat.
• Provide exemplary service and tact through verbal and non-verbal communications with a special emphasis on written communication in email and chat form.
• Handle all questions and inquiries through these channels, including questions related to loans, deposits, and maintenance.
• Conduct research as needed regarding bill pay and online channel customer issues.
• Handle escalated and next tier calls related to e-channel questions, including browser incompatibility and password resets and lockouts.
• Able to support service related social media questions and concerns and moderation.
• Participation in rotation of afterhours and on call support for the bank’s Social Media efforts.
• Efficiently refer sales opportunities seamlessly to Sales & Service Representatives within the Customer Contact Center.
• Maintain a strong understanding of Atlantic Union Bank’s Digital products and services, and stay abreast of changes and enhancements.
• Provide support to inbound call queue for general customer questions and concerns.
• Proactively analyze callers’ needs.
• Use standard screens and procedures to handle callers’ needs effectively and when necessary go beyond these standard methods to resolve customer issues.
• Navigate a computerized system to address and resolve callers’ needs.
• Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares’ BSA/AML Policy and Procedures.
• Other duties as assigned.

E-Channel Representative – Treasury Services

Auditor

• Performs inquiry, walkthrough and test work in accordance with audit procedures
• Plans the objectives and scope of the audits to be performed and prepares the audit program
• Conducts audits; obtains, analyzes and appraises evidential data
• Stops audit work when sufficient data has been obtained to support audit findings
• Prepares work papers that record, summarize and support audit findings
• Performs test work on internal controls over financial reporting (Sarbanes Oxley)
• Prepares and presents the final report to management, detailing audit findings and recommendations for corrective actions and improvements.

Senior Director – Internal Audit, Processes & Systems

Senior Business Data Analyst

Mortgage Loan Officer – VA/MD/NC

Credit Portfolio Manager III

Senior Manager – BSA/AML Complex Investigations

Senior Manager – BSA/AML Complex Investigations

Loan Operations Associate II

Trust Advisor II

TOC Analyst I

Enterprise Risk Management Risk Analyst II

Mortgage Loan Officer – Tidewater Market

E-Channel Representative – Treasury Services

Senior Auditor