Mortgage Loan Officer – VA/MD/NC

Atlantic Union Bank

Mortgage Loan Officer supporting the mortgage lending process by completing loan applications and delivering exceptional customer service. Collaborating with Senior Mortgage Loan Officers and Sales Managers to build referral sources.

Posted 7/24/2026full-timeRemote • Virginia • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in the mortgage lending process, including loan application completion, program placement, and compliance review. Strong communication skills and a self-motivated approach are essential for building client relationships and managing loan pipelines effectively.

Highest-signal resume keywords

NMLS RegistrationLoan Application ProcessingCompliance ReviewCustomer ServiceMortgage Product Knowledge

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Loan Application CompletionProgram PlacementAUS ReviewLoan PricingDocumentation Review

Soft Skills

Strong Communication SkillsInterpersonal SkillsSelf-MotivatedTeam-OrientedWillingness to Learn

Tools & Technologies

Credit Report OrderingAppraisal OrderingTitle Request Management

Certifications & Qualifications

NMLS Registration

Industry Keywords

Mortgage LendingFHAVAConventional LoansUSDA LoansLoan DisclosuresPipeline ManagementMarket TrendsUnderwriting Guidelines

About the role

Key responsibilities & impact

Supports the mortgage lending process by completing loan applications, submitting files to processing, and delivering exceptional customer service.
Works closely with Senior Mortgage Loan Officers and Sales Managers to create a business plan and build referral sources.
Completes telephone, mail-away and face-to-face Loan Applications with clients and approves loan disclosures for distribution to clients.
Determines proper program placement of a loan file (i.e. FHA, VA, Conventional, USDA, etc.).
Prices loans and locks rates as per Company policy.
Reviews returned applications and documentation for completeness, accuracy, and compliance.
Runs AUS and reviews for findings and required documentation.
Prepares requested Pre-Qualifications as per Company policy.
Orders credit reports, appraisals and title requests.
Conducts regular follow-ups with clients and referral sources.
Maintains regular communication with applicants throughout the processing period, assisting them with any questions and notifying them of any additional information required.
Submits loan file allowing for stated turn times and works in conjunction with assigned Processor.
Maintains pipeline of all loans in process, tracks their progress and meets all contractual deadlines.
Assists all parties including the Processor during the entire process.
Meets or exceeds minimum production requirements.
Attends all settlements to gain exposure to the full loan life cycle.
Completes annual Business Plan and meets regularly with Sales Manager.
Stays informed of local market trends and mortgage regulations.
Maintain a professional image and standards consistent with company policies and procedures.

Requirements

What you’ll need

0-2 years of mortgage or financial services experience preferred
NMLS registration required
Strong communication and interpersonal skills with the willingness to learn mortgage products and underwriting guidelines.
Self-motivated with a desire to grow and ability to work in a team-oriented, fast-paced environment.

Benefits

Comp & perks

0-2 years of mortgage or financial services experience preferred
NMLS registration required
Strong communication and interpersonal skills with the willingness to learn mortgage products and underwriting guidelines.