AT&T

Account Executive

• Achieve sales objectives and drive revenue growth
• Develop and manage sales opportunities to meet sales targets
• Secure new marketing agreements after evaluating opportunities with owners and developers
• Create and present proposals to customers, and negotiate contract terms
• Meeting with customers and engaging in sales activities at customer site
• Communicating with customers via phone, teleconference, e-mail related to proposed solutions/sales
• Advising customers on suitability of products based on technical needs

Sales Executive – Connected Communities

Business Operations

• Manage the full lifecycle of partner payment processes, ensuring accuracy, timeliness, and compliance
• Oversee commission validation, claims processing, and payment reconciliation activities
• Identify process gaps and drive improvements across tools, systems, and workflows
• Partner with operations, finance, and engineering teams to enhance automation and reduce manual effort
• Manage offshore incentive inquiry resources, ensuring consistent service levels and efficient ticket resolution
• Maintain documentation, Standard Operating Procedure, and knowledge bases to streamline payment operations
• Track and report partner payment performance, risks, and root cause patterns to leadership
• Design and implement improvements that simplify the partner payment experience
• Collaborate with cross functional teams to resolve escalations and ensure issue ownership
• Analyze payment trends to proactively identify issues and recommend systemic fixes
• Create communication for internal team supporting solution providers and external team to maintain awareness of compensation challenges and progress

Associate Director – Business Operations

Product Manager

• Define and drive product vision, roadmap, and execution by collaborating with cross-functional teams to deliver customer-centric software solutions and meet business objectives.
• Develop technical product vision and strategy by understanding customer needs, market trends, and competitive landscape.
• Define and prioritize the technical product roadmap by collaborating with cross-functional teams, including business, architecture, UX, and other product managers.
• Define and communicate detailed software product requirements, user stories, and acceptance criteria.
• Ensure technical product viability, desirability, and alignment with business goals by establishing criteria and monitoring product performance.
• Work on technical designs and identify and manage critical dependencies.
• Support trade-off discussions, negotiations, and alignment on feature prioritization, technical solutions, and timing with stakeholders.
• Ensure a consistent, high-quality user experience throughout the product lifecycle.
• Participate in sprint planning and support feature refinement by addressing questions and providing guidance as needed.
• Act as a subject matter expert and acknowledged authority within the organization for assigned product(s) or product line(s).
• Lead the end-to-end strategy, execution, and optimization of enterprise and consumer-grade software products across digital platforms.
• Align cross-functional teams spanning engineering, design, legal, and business to ship features with measurable business outcomes.
• Translate market opportunities and user pain points into actionable product requirements.
• Own all phases of the product lifecycle—from backlog definition to go-to-market strategy, performance analytics, and iterative scaling for solutions that span AI, mobile/web UX, and cloud-based infrastructure.
• Champion the customer voice through structured feedback loops, CSAT, funnel analytics, and direct field engagement.
• Develop experimentation strategies and launch impactful features to drive boosts in user engagement and uplift in revenue.

Senior Tech Product Manager

• Responsible for developing technical product vision and strategy by understanding customer needs, market trends, and competitive landscape
• Define and prioritize the technical product roadmap by collaborating with cross-functional teams, including business, architecture, UX, and other product managers
• Guide product development by defining and communicating detailed software product requirements, user stories, and acceptance criteria
• Have value accountability and content authority over a Team’s backlog and prioritize items to streamline execution of the Program’s goals, mission, and PI objectives
• Convey vision to the Agile Team and act as the voice of the customer
• Interface & engage to ensure alignment with the Lead Product Manager (lock-in step alignment) and Engineering Lead
• Sustain all customer facing online experiences and product quality to ensure digital adoption and containment
• Manage all aspects of a successful product throughout its lifecycle
• Apply experience in software development (SDLC)
• Apply experience with web technologies (UI framework, ReactJS, and backend including Rest APIs and Microservices)
• Apply analytical skills (Adobe Analytics and Quantum metrics performance monitoring) and convert customer insights and performance data into high impact product initiatives
• Work within scaled agile development team
• Bring new products, platforms, features, and business processes to market
• Utilize Azure DevOps, iTrack, Adobe, GenAI

Sales

• Leads and supervises a team of engineers to design, implement, and optimize advanced technical sales solutions
• Provide advanced technical guidance and consultation on designing, customizing, and implementing complex solutions
• Ensure successful product integration, deliver quality pre/post-sales support, including consulting, demos, and addressing inquiries
• Lead deployment projects, manage technical sales solutions, align them with business goals and cost objectives, and identify enhancement opportunities
• Develop training programs, drive continuous improvement, and maintain comprehensive documentation, generating performance reports

Sales Manager – Sales Systems Engineer 2, VAS

• Actively hunt for new leads within assigned territory through external networks and cold calling, meeting or exceeding weekly quotas for cold calls and door knocks.
• Understand the communication and technology needs of small and mid-sized business customers.
• Develop new accounts and expand existing ones by establishing and nurturing long-term relationships with customers.
• Utilize consultative selling skills to overcome objections, identify key trends, uncover customer needs, and leverage industry knowledge to find and close sales opportunities.
• Craft responses for Requests for Proposals (RFPs) and present products and services that can benefit customers.
• Design and implement strategic initiatives to grow and retain the revenue stream of assigned complex accounts, ensuring high levels of customer satisfaction.

B2B Sales Account Executive

Security Engineer

• Design security features and capabilities for the AT&T Chief Security Office leveraging modern cloud technologies
• Work activities will include new and enhancing feature design through implementation of cloud-based security orchestration and automation functions following Agile methodologies
• Scope of work will include solution discovery, security technology evaluations, product engineering, configuration and development designs
• Some of the cloud security feature categories in scope include Continuous Compliance Inspection, Automated Remediation, AI Security, Security Analytics, and Policy Orchestration

Principal Cybersecurity – Cloud Security Strategy

• Create meaningful connections with every customer using personalized sales expertise
• Use a consultative sales approach to guide customers through their options
• Meet sales targets to earn commissions
• Participate in community events and make outbound calls to customers
• Work a flexible schedule including weekends and evenings

Retail Sales Consultant

Growth Marketing

• Own end‑to‑end deployment strategy and execution for critical, customer‑facing digital platforms, with accountability for performance, reliability, scalability, and operational readiness.
• Lead, coach, and develop a team of execution managers and release leaders, establishing clear priorities, execution standards, and measurable outcomes.
• Drive governance for complex release and deployment workflows, ensuring auditability, operational discipline, and effective risk management across environments.
• Partner cross‑functionally with Engineering, Marketing, Analytics, Platform, and Operations teams to deliver integrated, high‑impact digital solutions.
• Champion data‑driven decision‑making, leveraging performance metrics to guide prioritization, optimization, and continuous improvement.
• Serve as a senior stakeholder for cross‑organizational initiatives, providing leadership alignment, executive communication, and decisive issue resolution.
• Continuously improve operating models, tools, and processes to reduce friction, improve efficiency, and accelerate time‑to‑value.

Director – Digital Customer Growth

Project Manager

• Translate IT service operational data into trends, insights, and actionable recommendations for leadership
• Monitor SLA performance, near‑misses, and systemic defects; identify recurring issues and drive resolution to closure
• Perform and facilitate root cause analysis for customer‑impacting incidents, SLA breaches, and repeated problems
• Maintain an audit‑ready quality posture through disciplined documentation, evidence management, and process adherence
• Audit service management team execution, including ITSM process compliance, documentation quality, and operational handoffs
• Identify and lead ITSM process, workflow, and SOP improvements to achieve: Improved efficiency and reduced rework, Enhanced first‑time quality, Cost savings and performance gains
• Produce daily, weekly, and monthly quality reports covering: Service metrics, SLA trends, and performance indicators, Quality findings, risks, corrective actions, and improvement progress
• Communicate quality risks and issues clearly to stakeholders and program leadership, recommending corrective actions
• Support quality testing and validation for new or changed systems, processes, and service workflows
• Validate readiness and operational compliance for service changes prior to implementation

Quality Control Lead – IT IA IM Program/Project Management Level II

Data Analyst

• Conduct research, collect, process, and organize data into various data repositories
• Maintain and update interfaces, create data rules and mapping, and resolve discrepancies across business applications
• Respond to business requests to analyze data to generate actionable insights
• Source, integrate, and analyze data from various sources to deliver key performance indicators
• Create clear, factual/precise, and compelling data visualizations and reports

Senior Data Analyst

• Use a consultative sales approach guiding customers through their options
• Be a part of the community through events, filling online orders and making outbound calls to existing and potential customers
• Work in a fast-paced environment and remain flexible and open to change
• Meet and exceed sales goals with provided tools, training and coaching

Bilingual

• Oversee store operations, manage and develop a team
• Ensure AT&T customers experience best-in-class services, entertainment and technology
• Assist with merchandising and product launches
• Help meet and exceed sales objectives
• Ensure customers are provided with an extraordinary experience with our products and services
• Provide coaching to a team of retail sales consultants

Bilingual Spanish Assistant Manager – Store/Kiosk

Operations

• Support service assurance activities to maintain service quality and client satisfaction.
• Assist with project coordination, tracking timelines, scope, resources, and deliverables.
• Develop and maintain Python-based scripts, tools, and automations.
• Apply knowledge of LangChain and LangGraph to support AI-enabled workflows and process orchestration.
• Troubleshoot issues across systems, workflows, and network environments.
• Collaborate with cross-functional teams to gather requirements, resolve issues, and support delivery.
• Communicate project status, risks, and dependencies to stakeholders.
• Contribute to process improvements, documentation, and operational best practices.

Service Assurance, Operations Specialist

Insurance

• Support service assurance and project execution activities to help maintain service quality.
• Assist with coordinating scope, schedule, resources, and cross-functional efforts.
• Collaborate with multiple teams, supporting issue resolution.
• Contribute to process improvements and documentation.
• Communicate effectively with stakeholders.

Sales Executive – Connected Communities

Associate Director – Business Operations

Senior Tech Product Manager

Senior Tech Product Manager

Sales Manager – Sales Systems Engineer 2, VAS

B2B Sales Account Executive

Principal Cybersecurity – Cloud Security Strategy

Retail Sales Consultant

Director – Digital Customer Growth

Quality Control Lead – IT IA IM Program/Project Management Level II

Senior Data Analyst

Retail Sales Consultant

Bilingual Spanish Assistant Manager – Store/Kiosk

Service Assurance, Operations Specialist

Senior Associate – Service Assurance, Project Support