Senior Manager – Workday HCM
Visa
Senior Manager, CPM
Asurion
full-time
Posted on:
Location: Tennessee • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Serve as strategic interface between Asurion and AT&T clients, leading cross-functional initiatives
- Program leadership: ownership of AT&T Mobility products including program management, implementation, customer experience
- Client relationship management: build trusted advisor relationships and champion client needs
- Drive engagement strategies and lead cross-functional collaboration
- Facilitate clarity and alignment across internal stakeholders to ensure execution of client commitments
- Partner with Marketing to align roadmap priorities and integrate insights
- Ensure engagement efforts are data-informed, client-aligned, and integrated into CPM objectives
Requirements
- Bachelor's degree required
- 5+ years in client account management or related client facing operational or project management experience
- Ability to influence and build consensus cross-functionally to achieve results; strong bias for action
- Ability to present highly complex processes at managerial client levels and internal operational meetings
- Strong relationship management skills; proven ability to influence internal colleagues from all business functions
- Ability to multi-task and manage multiple complex projects in a cross functional environment concurrently
- Self-starter, goal-oriented, and ability to work well in a fast-paced environment
- Excellent oral and written communication skills
- Travel 30%+ to partner sites
