ASSA ABLOY Opening Solutions

Pricing Analyst

• Introduce and embed pricing discipline within the organization
• Lead transition to value-based and market-driven pricing
• Conduct market and competitive pricing analysis
• Build financial models to forecast revenue and margin impacts
• Implement and adopt a pricing software platform

Pricing Manager

Backend Engineer

• Develop RESTful and Micro services for our backend management services using the Laravel PHP framework and Python.
• Design, code, and debug applications to deliver high-quality software solutions.
• Write well-designed, efficient, and testable code while ensuring standards compliance.
• Test, maintain, refactor, and optimize existing software for improved functionality.
• Recommend and implement improvements to enhance the performance and scalability of existing software.
• Integrate the backend system with various external APIs by writing appropriate classes.
• Troubleshoot and fix technical issues as they arise.
• Assist in data standardization and clean up using both manual and automated methods.
• Produce technical designs and documentation at different levels of detail.

Senior Backend Engineer

Customer Support

• Inside sales, (planned maintenance service, etc.)
• Dispatching field technicians
• Ordering material
• Customer service and general office work
• Produce Invoicing/Billing
• Collections of moneys owed.
• Other support tasks as needed.

Customer Service

Operations

• You will have full responsibility for the performance and growth of the business, overseeing operations from order entry through shipping, with accountability for P&L, operational efficiency, customer experience, safety, and regulatory compliance
• Play a critical role in driving Lean manufacturing principles, strengthening operational discipline, and partnering cross-functionally to grow the Door and Frame business in alignment with Door Group
• Lead all manufacturing operations, including production scheduling, inventory control, labor planning, and equipment maintenance
• Drive operational excellence through Lean manufacturing and continuous improvement initiatives
• Monitor and analyze production metrics (output, efficiency, downtime, quality, and cost) to identify improvement opportunities
• Oversee order entry, customer service, production planning, and forecasting to meet customer demand
• Ensure consistent achievement of production, quality, safety, and cost targets while maintaining a long-term strategic view
• Build, lead, and develop a high-performing leadership team in partnership with site HR
• Drive a strong culture of safety, accountability, and employee engagement
• Develop and execute effective retention, succession, and workforce planning strategies
• Be a visible, accessible leader who coaches and mentors teams across shifts
• Foster a collaborative, respectful, and performance-driven work environment
• Lead cross-functional collaboration across departments to achieve company objectives
• Ensure compliance with all federal, state, local, and corporate policies, AADG programs, and the ASSA ABLOY Code of Conduct

Director of Operations

Billing Specialist

• Prepare and submit invoices in accordance to the process for that specific billing method
• Interface with internal and external parties to resolve issues and gather relative information for proper and accurate billing of projects
• Review billing requests to determine appropriate action
• Manage ticketing system to ensure all tickets are being addressed
• Handle all first level escalations from internal and external clients
• Perform quality control audits to ensure all billings are compliant
• Identify opportunities to streamline processes across all billing functions

Billing Specialist II

Account Executive

• Responsible for calling on Facility Managers, Security Directors, IT Directors, and Construction and Planning Departments within an end user account.
• Partner with local selling partners including wholesalers, integrators, locksmiths, and distributors to maximize positive impact with end user accounts.
• Develop short and long-term sales plans.
• Identify and classify the sales potential of each client.
• Establish a network of clients with a high level of trust, developing relationships quickly and easily.
• Sell opening solutions as a consultant using a communication approach that can be effective with a diverse audience.
• Apply discovery abilities including prospecting, profiling, qualifying, identifying client needs, and presenting solutions.

Sales Representative, End User

• Responsible for cross-brand demand generation development and capture of ASSA ABLOY brand product sales
• Effective communication with decision makers and influencers
• Implement specific aftermarket sales objectives
• Collaborate with local sales teams and develop cohesive aftermarket attack plans
• Assess and report on industry trends, market conditions, and competitive activities

Sales Representative, Aftermarket

• Supporting our sales team with any operational topic, ensuring all orders are processed appropriately and timely.
• Reviewing and providing sales performance KPIs, dashboards, and analysis, identifying opportunities to improve sales performance.
• Aligning with Sales Leaders on weekly, monthly, quarterly, and yearly reports covering sales revenue, forecast, backlog, and other key business‑relevant data.
• Leading and/or participating in meetings with cross‑functional teams to efficiently review, plan, and ensure timely shipment of sales orders, while working with key stakeholders to maintain compliant and complete business processes.
• Prioritizing and managing multiple tasks and projects simultaneously to ensure all activities align with customer expectations and drive business performance.
• Managing incoming emails to the group inbox effectively and processing them in a timely, accurate manner.
• Acting as a bridge between marketing, product, and sales teams to maintain strong cross‑functional alignment.
• Analyzing sales metrics (KPIs), generating reports, and creating accurate revenue forecasts to guide leadership decision‑making.
• Developing standardized, scalable sales processes and best practices across global regions.
• Training sales staff on tools, onboarding new hires, and reducing administrative tasks to maximize time spent selling.
• Ensuring regional sales methodologies remain consistent with global strategies and that CRM data is properly standardized.

Global Sales Operations Representative

Financial Planning and Analysis

• Partnering with the operations team on day‑to‑day activities and initiatives.
• Providing financial insight to teams in assessing risks and opportunities to achieve financial commitments, proactively establishing insightful analytics, and developing operational processes that enable teams to anticipate needs and support cross‑functional alignment.
• Analyzing product costs and compiling outputs and recommendations.
• Performing calculations of costing components—including material, overhead, and labor—to determine accurate standard costs.
• Co‑leading the process for quarterly and annual product cost updates.
• Co‑leading the Agile process and ongoing updates.
• Supporting the quarterly and annual forecast processes.
• Performing time‑sensitive month‑end close activities and conducting variance analysis as part of the monthly performance review.
• Co‑leading the WIP jobs monitoring and closing process.
• Owning the integration requirements from an operational finance standpoint.
• Providing inventory and direct material reporting and analytics.
• Preparing and presenting ad‑hoc financial presentations for business reviews.
• Analyzing complex financial and operational data to deliver thoughtful, forward‑looking insights that identify risks and opportunities and enable informed business decision‑making.
• Leading and supporting core operational finance and costing processes—including standard cost development, forecasting, and month‑end close—to ensure accuracy, discipline, and scalability.

Senior Financial Analyst

Sales

• Acquiring new customers and expanding the existing customer base in the above-mentioned region within the oil and gas market
• Identifying and understanding customer requirements during the pre-sales process and educating customers on HID solutions that address their business challenges
• Managing the entire sales process—from prospecting and initial outreach to recommending product solutions and securing design-in commitments—while collaborating closely with product management and engineering
• Working with sales and marketing leadership to plan and execute marketing and sales campaigns that build brand awareness and support business growth
• Attending and participating in trade shows, exhibitions, and partner events
• Prospecting for new customers, growing revenue, and nurturing existing customer relationships
• Completing forecasts and revenue reporting within scheduled deadlines
• Building and maintaining a project pipeline to support long-term ISC business growth
• Acting as an industry expert on emerging market trends and coordinating with product management on potential new product opportunities

Sales Manager, Oil & Gas

Business Operations

• Partnering closely with the Director of Customer Support to operationalize and execute a defined vision of best‑in‑class customer support for FARGO and Evolis, informed by customer pain points, technician feedback, competitive benchmarking, and market expectations.
• Leading structured current‑state assessments of support operations, workflows, tools, and performance metrics to identify gaps, redundancies, and opportunities for scalable improvement.
• Translating leadership‑defined strategic direction into a clear, phased execution roadmap and owning delivery while maintaining tight alignment with leadership and key stakeholders.
• Serving as the day‑to‑day execution owner for integrating FARGO and Evolis support operations across people, processes, tools, and data, while respecting intentional brand differences.
• Evaluating and recommending new support and service offerings—including tiered and paid services such as premium support models, onsite training, and partner‑led customer support—and defining the operational requirements to enable them.
• Enabling support capabilities that reduce low‑value, repetitive interactions and improve speed, clarity, and consistency of customer outcomes.
• Defining and supporting the rollout of self‑service and system‑driven experiences such as automated RMA visibility, proactive notifications, guided troubleshooting, and scalable knowledge delivery.
• Leading evaluation and consolidation of support tools and platforms, balancing cost efficiency, usability, scalability, and the ability to support multiple engagement models (direct customer, partner‑led, premium tiers).

Customer Support, Business Operations

Product Manager

• Document the business owner(s) requirements with a SAFe agile mindset.
• Understand current third-party systems talking to ASSA ABLOY software and work collaboratively with counterparts to understand their product roadmaps.
• Create and evolve a software product roadmap that aligns with ASSA ABLOY business facing teams while creating strategic alliances with depended software companies.
• Consolidate and rationalize the business owner(s) vision with other functional areas to drive PI planning and developer requirements.
• Propose new solutions with technologies that are in the industry to expand and introduce the ASSA ABLOY tools to different echo systems to open new business opportunities.
• Manage product owner SAFe ceremonies including backlog refinement, defining team objectives and being the customer advocate for the planning.
• Accountable for metrics that measure the value of the proposed product roadmaps.
• Run and facilitate ideation sessions with measurable KPIs to support collaboration efforts.
• Complete impact analysis of current software based on feedback from Voice of Customer(s) (VoC) sessions.
• Define the definition of done of requirements and maintain traceability of work to business owners.
• Predict when the proposed roadmap can be completed based on the velocity of the teams.

Product Owner

Support Engineer

• Install, troubleshoot, support, and improve turnstile and access control products
• Act as a key escalation point for technical problems
• Analyze failures, logs, and test data to determine root causes
• Collaborate with Product Engineering to support product improvements
• Create and maintain technical documentation
• Participate in quality improvement initiatives

Product Support Engineer

Engineer

• Develop and continuously improve manufacturing processes to enhance safety, quality, and efficiency.
• Prepare and maintain accurate manufacturing documentation, work instructions, and process standards.
• Create comprehensive quality plans to ensure product reliability and compliance with specifications.
• Lead root-cause analyses and implement effective corrective and preventive actions.
• Drive lean manufacturing initiatives, including workflow optimization, lead‑time reduction, and implementation of visual factory principles.
• Plan, commission, and maintain production machinery and equipment to ensure optimal performance.
• Champion quality improvement efforts through training, communication, and deployment of best practices.
• Manage the evaluation, selection, purchase, and installation of new equipment and technologies.
• Optimize utilization of automated systems, including multi‑axis CNC equipment and robotic automation.
• Lead cross-functional cost‑reduction, productivity, and efficiency improvement projects.
• Collaborate closely with internal teams, external customers, and suppliers to resolve technical issues and support manufacturing objectives.
• Apply lean methodologies (Kanban, Poka‑Yoke, VSM, JIT) to streamline operations and reduce waste.
• Promote a visual factory environment and reduce product lead times.
• Support automation, cellular layout design, and process optimization.
• Plan, commission, and support machine and assembly production lines.

Manufacturing Engineer

IT Support

• Ensure seamless production with minimal to no downtime
• Troubleshoot hardware and software issues on client systems
• Maintain existing IT infrastructure and process documentation
• Use tools for incident and service request management (ServiceNow)
• Oversee the integrity and security of IT systems
• Lead IT projects ensuring timely completion and alignment with business goals