Aspire Software

Data Engineer

• Design, develop, and maintain scalable data pipelines and ETL/ELT processes.
• Build and optimize data models, warehouses, and data lakes to support business and product analytics.
• Partner with cross-functional stakeholders to understand data needs and deliver actionable solutions.
• Ensure data quality, integrity, governance, and observability across all systems.
• Improve the performance, reliability, and scalability of our data platform.
• Support real-time and batch data processing requirements.
• Develop and maintain documentation, standards, and best practices for data engineering.
• Collaborate with software engineers to integrate data solutions into customer-facing products and internal systems.

Senior Data Engineer

Backend Engineer

• Design, develop, and maintain scalable Java-based web applications running on Apache Tomcat
• Build and enhance RESTful APIs and backend services using Jakarta EE technologies
• Develop and maintain dynamic UI components using Kendo UI and jQuery
• Help optimize, and troubleshoot complex SQL queries and stored procedures
• Collaborate with cross-functional teams including product, QA, and DevOps
• Ensure security, scalability, and HIPAA compliance across all components
• Participate in code reviews, technical design discussions, and performance tuning
• Support containerized deployments and CI/CD pipelines
• Maintain and improve automated testing best practices

Senior Java Developer

Business Development Rep

• Identify and research target accounts.
• Execute structured outbound campaigns via email, phone, LinkedIn, and other channels.
• Build and maintain high-quality prospect lists.
• Book qualified meetings and product demonstrations for Account Executives.
• Conduct discovery calls to understand prospect needs, challenges, and buying timelines.
• Qualify opportunities based on defined criteria (budget, authority, need, timeline, fit).
• Ensure smooth handoff of qualified leads to Account Executives.
• Accurately document all activities and interactions in HubSpot.
• Maintain clean and organized records of contacts, companies, and opportunities.
• Track outreach performance and conversion metrics.
• Daily/weekly outbound activity targets
• Meetings booked per month
• Sales Qualified Leads (SQLs) generated
• Pipeline value created
• Conversion rates from outreach to meeting

Business Development Representative

• Spend a meaningful proportion of your time learning our COBOL core in structured sessions with our senior platform engineer. This is protected time, treated as part of the role, not something you do around other work.
• Contribute to modern Go services in the stack from week one, on scoped pieces of work that build context without putting you on the critical path.
• Help us document what you’re learning as you learn it. Fresh eyes are uniquely valuable for surfacing the things long-tenured engineers no longer notice.
• Pair with the existing team across the stack to understand how Go services, the COBOL core, and the surrounding tooling actually interact in production.
• Use AI tooling deliberately as part of how you learn: to summarise unfamiliar code, surface questions for your mentor, and turn what you learn into clear documentation faster than fresh eyes could alone.
• Take ownership of meaningful work across both the modern and legacy halves of the platform, with growing autonomy.
• Help repair and modernise core engineering processes: testing, deployment, definition of done, and the way work flows from support into engineering.
• Contribute to the broader modernisation program: knowledge capture, internal AI tooling, and the eventual decomposition of the platform into smaller, more approachable modules.
• Lead AI-assisted modernisation of the parts of the core you have come to understand, translating well-understood COBOL into well-tested modern services, with AI as a lever rather than a crutch.
• Own projects end to end. Work starts from a client-facing Design Doc that describes data flow and outcomes but not detailed technical specs; from there you own the technical design, the implementation, your own alpha testing, and everything in between.
• Adapt to the business. Priorities can shift at short notice when urgent client issues arise, and you will be expected to flex with them.
• Mentor the next Go-into-COBOL hire as the team grows.

Senior Go Developer

Product Specialist

• Train customers on the use of Keystone software products, both on-site and remotely; includes developing training materials, planning agendas, and preparing follow-up documentation
• Become a subject matter expert in one or more Keystone software products, serving as a trusted resource for customers and internal staff
• Provide billable professional services to customers, including implementation support, configuration guidance, and tailored training engagements
• Perform comprehensive testing of new software modules and releases, documenting findings and working closely with the development team
• Serve as a Tier 3 customer support resource, handling complex or escalated issues that require deep product knowledge — diagnosing problems, coordinating with the development team, and seeing issues through to resolution
• Write and maintain clear, accurate software documentation and user-facing materials
• Build up skills to be able to conduct pre-sale and post-sale software demonstrations
• Manage customer relationships independently, building long-term trust through consistent, high-quality service

• Design, build, and maintain Go microservices (HTTP APIs, sidecars, and background processors) that handle payment authorization, tokenization, settlement, and reporting.
• Write clean, well-tested Go: table-driven unit tests, mocked dependencies, and meaningful coverage on the paths that move money.
• Profile and tune services for high throughput and low latency (pprof, benchmarking) — transaction paths are latency-sensitive.
• Integrate with relational and NoSQL data stores (MySQL, DynamoDB, PostgreSQL); design schemas, access patterns, and migrations that hold up under load and evolve safely.
• Build and consume internal service APIs, including service-to-service authentication and shared platform libraries.
• Containerize services with multi-stage Docker builds and ship them through CI/CD pipelines to cloud infrastructure.
• Integrate with third-party payment processors and AWS services, handling sensitive data in line with PCI DSS and our security standards (secure coding, data masking, TLS, secrets management).
• Build reliability into money-movement flows: idempotency, retries, and reconciliation/settlement correctness.
• Participate in code review, design discussions, on-call rotation, and incident response for the services you own.
• Use AI-assisted development tools (e.g., GitHub Copilot, Claude Code, Cursor) effectively and responsibly as part of day-to-day work.

Software Engineer, Go – Payments Platform

AI Engineer

• Use AI to write code in Java (backend) and TypeScript/JavaScript (frontend) to develop new features, working across the full stack.
• Make effective use of AI coding assistants and developer tooling (e.g. code generation, review, and refactoring) to increase productivity while maintaining code quality, security, and maintainability.
• Contribute to general software architecture decisions, collaborating closely with the Software Architect and colleagues from SysOps to make the right technical choices and grow our product.
• Participate in an on-call rotation to support the reliability of our production systems, applying basic system knowledge to diagnose and resolve issues.
• Analyse and fix defects reported by the 2nd level team.
• Work with the QA team to fix issues found during the software verification phase prior to rollouts.
• Use AI to create unit, performance, and integration tests.
• Work with AI Pod Lead to complete specifications with technical details.
• Analyse user metrics, propose, and implement improvements.
• Other duties as reasonably directed; adhere to all Seekda policies; take all reasonable care to ensure that your actions or omissions do not impact the health and safety of yourself and others in the workplace; recognise the dignity and respect of every team member and actively contribute to maintaining a work environment free from harassment, sexual harassment and discrimination.

Senior Full Stack Developer – AI

Customer Support

• Troubleshoot complex support issues involving proprietary case management systems and related technologies.
• Serve as the primary escalation point for advanced customer support issues.
• Monitor support queue health and case movement to ensure contractual service level agreements are met.
• Coordinate workload distribution and prioritize support activities across the team.
• Facilitate daily support operations and assist with coverage planning.
• Lead and facilitate daily Support Scrum meetings, ensuring team members communicate priorities, blockers, escalations, and progress toward support objectives.
• Serve as the primary Customer Support representative and point of contact during Support Triage meetings.
• Coordinate follow-up actions resulting from Support Triage discussions and ensure appropriate ownership and accountability.
• Monitor team capacity and make recommendations regarding work assignment and prioritization to maintain service level commitments.
• Lead customer meetings and internal discussions requiring advanced product or technical expertise.
• Identify trends, recurring issues, and opportunities for process improvement.
• Provide day-to-day leadership and guidance to Customer Support Specialists.
• Mentor and coach team members on technical skills, customer service practices, and case management.
• Conduct peer reviews and quality assurance reviews of support cases.
• Assist with onboarding and training of new support staff.
• Identify training opportunities and coordinate knowledge-sharing activities.
• Support employee development by providing feedback and recommendations to department leadership.
• Serve as a resource for team members requiring assistance with complex cases.
• Develop and maintain support procedures and best practices.
• Recommend improvements to support workflows, tools, and customer communication processes.
• Collaborate with all Alliance teams to improve customer outcomes.
• Assist in the development and delivery of support training initiatives.
• Identify and communicate customer-impacting issues proactively.
• Serve as the primary point of contact for the Support Script Approval Process.
• Review, coordinate, and track approval of support scripts, customer communication templates, and related support content to ensure consistency, accuracy, and adherence to organizational standards.
• Assist HR and Department Heads to review resumes, conduct interviews, and assess candidates for their skills and alignment with team goals.
• Coordinate with Department Heads on performance reviews for team members, providing constructive feedback and guidance for professional development.
• Document performance concerns, initiate corrective actions and work closely with HR to implement disciplinary measures when necessary.
• Review and process time-off requests, considering team workload and staffing requirements.
• Coordinate daily team activities and provide work direction and guidance.
• Assist with onboarding and training activities.
• Make recommendations regarding process improvements and staffing needs.

Customer Support Lead

• Build and ship product features across the full stack, from database to API to frontend.
• Design, develop, and maintain production web applications.
• Own features end-to-end, from design through deployment.
• Contribute to technical decisions involving architecture, tooling, and engineering practices.
• Debug production issues and improve platform stability.
• Reduce technical debt while improving application performance and reliability.
• Participate in code reviews and help maintain high engineering standards.
• Support the team through documentation, on-call participation, and technical collaboration.
• Work closely with product, design, and customer-facing teams to solve real user problems.
• Leverage AI-assisted development tools to improve engineering efficiency and delivery speed.
• Contribute to the development of AI and LLM-powered product capabilities.
• Participate in technical discussions around architecture, tooling, and development best practices.

AI Developer

IT Support

• Lead and manage IT infrastructure across both on-premises and Azure cloud environments.
• Ensure high availability, performance, and security of all infrastructure and services.
• Manage and optimize cloud and on-prem environments, including VMs, networking, storage, and policies.
• Administer and monitor Linux and Windows servers, databases, and CI/CD systems.
• Oversee security controls, IAM (Azure AD, MFA, RBAC), and compliance with ISO 27001, SOC 2, and GDPR.
• Maintain disaster recovery, business continuity, and backup strategies.
• Provide user support for workstation setups, software provisioning, and IT tooling.
• Implement DevOps and SRE practices to drive operational efficiency and scalability.
• Lead cloud cost optimization, automation projects, and resource efficiency initiatives.
• Manage monitoring and alerting systems (e.g., Zabbix, Grafana).
• Work closely with developers to support microservices environments using Docker and Kubernetes.
• Own IT operations policies, processes, and ITIL-aligned service management practices.

IT & Infrastructure Architect

General

• Lead post-acquisition integration activities, from diligence through execution, ensuring alignment with Fluent and Valsoft best practices
• Partner with executive teams of acquired businesses to translate integration objectives into clear operational priorities
• Establish and continuously improve scalable integration playbooks, checklists, and governance frameworks
• Track, report, and drive key integration KPIs and value creation metrics
• Identify integration risks and proactively implement mitigation strategies
• Act as the central point of coordination between Fluent, Valsoft, and portfolio company stakeholders
• Lead the implementation of AI tools and workflows across portfolio companies
• Work with business leaders to embed AI into standard operating procedures, improving efficiency, decision-making, and scalability
• Ensure AI adoption aligns with Valsoft best practices, focusing on practical, value-driven use cases rather than experimentation for its own sake
• Support change management and adoption to ensure AI initiatives deliver measurable business outcomes
• Drive the rollout and adoption of Valsoft’s Pricing Playbook, including value-based pricing, discount governance, and monetization optimization
• Implement the Professional Services Playbook, improving utilization, delivery margins, and customer outcomes
• Support the adoption of the R&D Playbook, helping teams improve roadmap discipline, prioritization, and development efficiency
• Partner closely with functional leaders to tailor playbooks to each business while maintaining core standards
• Conduct financial analysis across P&L, revenue, cost structures, and operational performance
• Build and maintain post-integration forecasts based on diligence findings and transformation initiatives
• Support executive decision-making with clear insights, structured recommendations, and data-driven analysis

Business Transformation Leader

• Deliver multiple smaller professional services projects from initiation through to completion
• Carry out technical setup, configuration, implementation, and support tasks as required
• Liaise with customers, internal teams, and third parties to ensure projects progress to plan
• Assess technical requirements, prerequisites, risks, and dependencies before and during delivery
• Troubleshoot and resolve technical issues relating to implementations, connectivity, and customer environments
• Maintain accurate project and technical documentation, notes, and status updates
• Support project meetings, capture actions, and complete agreed technical tasks
• Communicate clearly and professionally with customers on progress, issues, and next steps
• Escalate more complex issues where needed while resolving routine matters independently
• Use AI tools to support documentation, reporting, troubleshooting, and answering technical questions from clients

Professional Service Technician

Chief Technology Officer

• Define and implement the Group’s IT strategy aligned with business objectives
• Act as a strategic advisor to leadership on technology investments and risks
• Lead IT transformation initiatives across portfolio companies
• Establish and maintain IT governance frameworks and standards
• Oversee all IT infrastructure (cloud, on-prem, networks, endpoints) across the Group
• Ensure high availability, performance, and scalability of systems
• Standardize tools, platforms, and vendors where appropriate
• Manage IT budgets, cost optimization, and vendor relationships
• Define and enforce cybersecurity policies and best practices
• Ensure compliance with relevant regulations and industry standards
• Oversee risk management, incident response, and disaster recovery planning
• Conduct regular audits and security assessments
• Lead IT due diligence for acquisitions
• Develop and execute post-acquisition IT integration plans
• Drive synergies through consolidation and standardization
• Ensure smooth onboarding of new companies into the Group ecosystem
• Oversee enterprise systems (ERP, CRM, collaboration tools, etc.)
• Drive adoption of modern workplace technologies (e.g., Microsoft 365, cloud platforms)
• Partner with business units to improve operational efficiency through technology
• Build and lead a high-performing IT team (central and/or distributed)
• Define roles, responsibilities, and performance metrics
• Foster a culture of accountability, innovation, and service excellence
• Manage external partners and managed service providers

Head of Information Technology

• Deliver in-person and remote training sessions (one-to-one, small groups, webinars).
• Travel across the province of Quebec to support clinics on site.
• Assess users’ skill levels and adapt the pace and teaching approach accordingly.
• Troubleshoot issues and provide real-time solutions.
• Contribute to the development of training materials (guides, videos, interactive tutorials).
• Collaborate with the support team to resolve complex situations.
• Work with the product team to relay field feedback and requirements.
• Provide personalized post-training follow-up.
• Contribute to the continuous improvement of learning pathways.
• Represent the brand at professional events (trade shows, conferences, demonstrations).

Dental Software Training and Implementation Specialist

Security Analyst

• Responsible for day-to-day operation of the company’s compliance and AI governance program in a regulated, government-facing environment
• Focus on translating regulatory, cybersecurity, AI governance, and audit requirements into actionable internal processes
• Coordinate audit readiness, maintaining documentation, and ensuring ongoing compliance alignment
• Partner closely with the CTO, Cloud Hosting Manager, Engineering, and Security stakeholders to support secure operations, responsible AI usage, and adherence to applicable regulatory frameworks and data protection standards
• Interpret regulatory, contractual, cybersecurity, and AI governance requirements (e.g., SOC 2, CJIS, NIST-based controls, ISO 27001, AI governance standards, state/local requirements) into internal tasks and control activities
• Coordinate audit readiness efforts, including evidence collection, organization, validation, and remediation tracking
• Serve as primary internal point of contact for auditors; support external audit processes, security assessments, and follow-up activities
• Maintain and update policies, procedures, control narratives, risk assessments, AI governance documentation, and compliance records
• Track compliance status, findings, risks, and remediation efforts; ensure timely closure of identified gaps
• Partner with Hosting, Engineering, Security, and Product teams to validate implementation of security, privacy, and AI-related controls
• Support governance and oversight of AI-related processes, including data handling, model usage, vendor assessments, and responsible AI practices
• Assist in identifying and mitigating cybersecurity, privacy, and AI-related operational risks
• Escalate ambiguous, high-risk, or non-compliant requirements and coordinate resolution activities
• Support vendor compliance reviews, security questionnaires, and third-party risk documentation requests as needed
• Assist in maintaining control mappings across multiple compliance and security frameworks
• Contribute to continuous improvement of compliance, information security, and AI governance processes