Professional Service Technician

Aspire Software

Professional Services Engineer delivering smaller concurrent professional services projects in Lebanon for Aspire Software. Requires strong IT knowledge and customer-facing experience with AI tool proficiency.

Posted 6/25/2026full-timeBeirut • 🇱🇧 LebanonMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

CloudDNSFirewallsSwitching

About the role

Key responsibilities & impact

Deliver multiple smaller professional services projects from initiation through to completion
Carry out technical setup, configuration, implementation, and support tasks as required
Liaise with customers, internal teams, and third parties to ensure projects progress to plan
Assess technical requirements, prerequisites, risks, and dependencies before and during delivery
Troubleshoot and resolve technical issues relating to implementations, connectivity, and customer environments
Maintain accurate project and technical documentation, notes, and status updates
Support project meetings, capture actions, and complete agreed technical tasks
Communicate clearly and professionally with customers on progress, issues, and next steps
Escalate more complex issues where needed while resolving routine matters independently
Use AI tools to support documentation, reporting, troubleshooting, and answering technical questions from clients

Requirements

What you’ll need

Previous experience in a professional services, implementation, technical support, systems engineer, or similar role
Strong general IT knowledge across end-user systems, software, infrastructure, and troubleshooting
Strong understanding of networking fundamentals, including IP addressing, DNS, DHCP, routing, switching, Wi-Fi, VPNs, and general connectivity
Experience working directly with customers in a technical delivery or support environment
Ability to manage multiple tasks and smaller concurrent projects at the same time
Strong written and verbal communication skills
Good attention to detail and accurate record keeping
Ability to work independently in a remote environment
Confident using workplace systems and digital tools
Practical use of AI tools such as ChatGPT, Copilot, or similar to improve efficiency and support day-to-day work
Desirable Skills and Experience
Experience in software implementation, onboarding, or service delivery
Experience working with hosted, cloud, or on-premise systems
Exposure to customer networks, firewalls, VLANs, remote access, and site readiness checks
Awareness of project delivery methods or service processes
Experience producing customer-facing technical documentation or handover notes
Behavioural Competencies
Self-sufficient and proactive
Technically minded and solutions-focused
Well organised and methodical
Professional and dependable
Calm under pressure
Comfortable working in a fast-paced environment

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Aspire Software Website LinkedIn All Job Openings 1001 - 5000 employees ☁️ SaaS 🏢 Enterprise 🤝 B2B SaaS
Enterprise
B2B Aspire Software is a company that focuses on acquiring and nurturing businesses with a strong foundation in outstanding products and passionate teams. As part of the Valsef Group, Aspire Software offers resources, knowledge, and a suite of best practices to enhance and expand operations for continuous improvement and sustainable growth. The company emphasizes decentralization to unlock innovation and adaptability within its acquired entities. Aspire Software is dedicated to serving its customers through long-term technology partnerships, leveraging capital and expertise in various verticals to grow both the businesses and individuals involved. Professional Service Technician Job not on LinkedIn 🔥 3 minutes ago 🏢🏡 Beirut – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Deliver multiple smaller professional services projects from initiation through to completion
Carry out technical setup, configuration, implementation, and support tasks as required
Liaise with customers, internal teams, and third parties to ensure projects progress to plan
Assess technical requirements, prerequisites, risks, and dependencies before and during delivery
Troubleshoot and resolve technical issues relating to implementations, connectivity, and customer environments
Maintain accurate project and technical documentation, notes, and status updates
Support project meetings, capture actions, and complete agreed technical tasks
Communicate clearly and professionally with customers on progress, issues, and next steps
Escalate more complex issues where needed while resolving routine matters independently
Use AI tools to support documentation, reporting, troubleshooting, and answering technical questions from clients 🎯 Requirements
Previous experience in a professional services, implementation, technical support, systems engineer, or similar role
Strong general IT knowledge across end-user systems, software, infrastructure, and troubleshooting
Strong understanding of networking fundamentals, including IP addressing, DNS, DHCP, routing, switching, Wi-Fi, VPNs, and general connectivity
Experience working directly with customers in a technical delivery or support environment
Ability to manage multiple tasks and smaller concurrent projects at the same time
Strong written and verbal communication skills
Good attention to detail and accurate record keeping
Ability to work independently in a remote environment
Confident using workplace systems and digital tools
Practical use of AI tools such as ChatGPT, Copilot, or similar to improve efficiency and support day-to-day work
Desirable Skills and Experience
Experience in software implementation, onboarding, or service delivery
Experience working with hosted, cloud, or on-premise systems
Exposure to customer networks, firewalls, VLANs, remote access, and site readiness checks
Awareness of project delivery methods or service processes
Experience producing customer-facing technical documentation or handover notes
Behavioural Competencies
Self-sufficient and proactive
Technically minded and solutions-focused
Well organised and methodical
Professional and dependable
Calm under pressure
Comfortable working in a fast-paced environment Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

technical setupconfigurationimplementationtroubleshootingnetworking fundamentalsIP addressingDNSDHCProutingswitching

Soft Skills

communication skillsattention to detailindependenceproactivityorganizationmethodicaldependabilitycalm under pressuresolutions-focusedcustomer engagement