Aspire Software

QA Automation Engineer

• Design and implement internal platforms, systems, and automation frameworks in line with defined direction and priorities
• Identify workflow inefficiencies and contribute to solution design, aligned with architectural direction
• Build and maintain automation workflows, integrations, and services across internal and third-party systems
• Develop, maintain, and improve CI/CD pipelines and deployment processes
• Execute end-to-end delivery of solutions, from implementation through to deployment and iteration
• Develop internal tooling and abstractions that simplify complex processes for business users
• Ensure systems are performant, reliable, and maintainable over time
• Contribute to modernization efforts, including improving or replacing existing systems
• Apply established standards, patterns, and guardrails across all implementations
• Monitor, troubleshoot, and optimize systems to maintain reliability and performance
• Collaborate with stakeholders to understand requirements and implement aligned solutions
• Document systems, workflows, and implementation details to support scalability and maintainability

Platform Engineer – Automation

Customer Support

• Technical Lead will be responsible for the successful management of the Operational Support Service
• Act as the technical lead of support specialists and engineers to respond to and resolve incidents and service requests
• Main point of contact for all service reporting and discussions with the customer
• Identify opportunities for growth of the adoption of the Exeevo tools
• Take ownership to resolve the more complex technical tickets that the junior team members are not able to address.
• Manage the prompt resolution of escalated tickets from the customer either directly or via a member of the Ops team.

Technical Lead, Customer Support

Accountant

• Ensure daily bookkeeping and the reliability of financial records
• Oversee supplier invoice recording, payments and expense management
• Manage payroll in France and Belgium, along with associated accounting
• Manage tax filings (VAT and other statutory obligations)
• Handle the filing of year-end financial statements with authorities – France and Belgium
• Ensure compliance with French and Belgian accounting standards
• Bank Management and Reconciliations
• Prepare monthly GL reconciliations
• Assist in preparation of monthly Financial Statements
• Contribute to budgeting activities and financial analysis
• May take full ownership of the general ledger (compliance, construction, accuracy) and financial operations
• Identify opportunities to optimise and simplify financial processes
• Participate in the implementation of new workflows and policies

General Accountant – EFIN

Controller

• Quorum is looking to hire an Assistant Controller to join our Finance department. The Assistant Controller’s responsibilities will include, but will not be limited to, overseeing core accounting operations, financial reporting, internal controls, tax compliance, FP&A, covenant analysis, and supporting the Senior Director, Finance, in all aspects of the finance function. The Assistant Controller will be guided by solid business instincts, strong ethics, and sound judgment developed through progressive accounting experience. This individual will quickly establish and maintain cooperative working relationships across departments and at all levels of the organization, bringing strong technical accounting expertise and a proactive approach to problem-solving. The Assistant Controller will confidently manage competing priorities, drive process improvements, and support the development of junior finance team members.
• Here is what we will expect from you at work:
• Oversee and manage month end, quarter end, and year end close procedures, ensuring all accounting entries are posted accurately and working papers are prepared for all General Ledger accounts.
• Develop, prepare, and maintain continuity schedules and reconciliations for all balance sheet accounts.
• Lead preparation of monthly variance analysis and budget-to-actual reports, with commentary for senior leadership.
• Prepare and review monthly financial reporting packs, ensuring accuracy and timeliness for internal and external stakeholders.
• Prepare and review monthly and quarterly covenant reporting packs, ensuring compliance with all debt covenants and lender requirements.
• Oversee the preparation of quarterly and annual financial statements and reports in accordance with IFRS.
• Review, coach, and mentor junior and intermediate finance team members; provide technical guidance and support their professional development.
• Own compliance for Sales Taxes, Corporate Taxes, and Deferred Taxes, including all reporting, filing, and liaison with external tax advisors.
• Serve as the primary point of contact for the annual external audit and annual corporate tax filing; coordinate with auditors and advisors to ensure a smooth and efficient process.
• Partner with the Senior Director of Finance on strategic initiatives, ad-hoc analysis, and process improvement projects.

Assistant Controller

Business Development Rep

• Generate new opportunities through outbound prospecting: cold calls, emails, and social media
• Qualify inbound leads and advance prospects through the sales funnel
• Research target companies, identify key decision-makers, and collaborate with our account manager on pipeline strategies
• Stay informed about Fulltime's products and the skilled trades sector to interact credibly with prospects
• Track your activities and performance daily to continuously improve

Business Development Representative

Financial Planning and Analysis

• Complete month end, quarter end, and year end procedures to ensure all accounting entries posted properly, includes preparing working papers for General Ledgers accounts.
• Prepare and maintain continuity schedules for balance sheet accounts.
• Prepare monthly variance analysis and B2A reports.
• Prepare monthly financial reporting packs.
• Prepare monthly and quarter covenant reporting packs.
• Prepare quarterly financial statements and reports.
• Review some workbooks of junior team members; provide guidance and mentorship as required.
• Ensure Compliance with Sales Taxes, Corporate Taxes, and Deferred Taxes, including reporting and filing.
• Key point of contact for annual audit and for annual corporate tax filing.
• Assist Senior Director of Finance with ad-hoc projects.
• Other duties as assigned.

Financial Analyst, Corporate Finance

Marketing

• Build and execute digital marketing campaigns through HubSpot, LinkedIn, and Google Ads.
• Develop and optimize CRM sequences, email campaigns, and marketing workflows.
• Support lead generation and brand visibility initiatives across key channels.
• Create marketing collateral including product literature, case studies, social content, and event materials.
• Partner closely with sales leadership to align marketing messaging with customer and market needs.
• Conduct HubSpot audits and optimize CRM data management and campaign performance.
• Track campaign performance and produce reporting on marketing results and engagement.
• Identify new marketing opportunities and recommend improvements to channel and campaign strategy.

Marketing Coordinator

• Lead, coach, and develop a team of customer support specialists.
• Conduct regular coaching sessions, ticket reviews, and performance evaluations.
• Foster a customer-centric culture focused on collaboration and continuous improvement.
• Define and track support KPIs such as response time, resolution time, CSAT, and escalation rate.
• Establish scalable team processes as the customer base grows.
• Oversee daily support operations across phone, email, and the ticketing system.
• Ensure timely and effective resolution of customer issues.
• Serve as the escalation point for complex or critical customer cases.
• Ensure all support interactions are documented and tracked in the support system.
• Ensure support interactions deliver a professional, empathetic, and solution-oriented experience.
• Help dental clinics maximize the value of the Dentitek platform.
• Turn support requests into positive interactions that strengthen long-term customer relationships.
• Collaborate with the Customer Success team to improve platform adoption and retention.
• Implement and manage AI-assisted support tools to improve response speed and answer quality.
• Participate in the design and customization of AI agents and ensure their successful deployment.
• Identify repetitive support workflows that can be automated through AI or process improvements.
• Measure the impact of automation in terms of productivity gains and improved support efficiency.
• Build and maintain a knowledge base and internal troubleshooting documentation.
• Analyze ticket trends to identify product issues, recurring bugs, and training gaps.
• Collaborate with Product and Engineering teams to improve software usability and reliability.
• Contribute to the creation of training materials and best practices for customers and internal teams.
• Work closely with Implementation and Training teams to support onboarding of new clinics onto Dentitek.
• Work with Engineering teams to escalate technical issues and analyze system behavior.
• Work with Customer Success teams to improve customer adoption, retention, and satisfaction.

Customer Support Supervisor

Support Engineer

• Quickly understand users' concerns and propose concrete, clear, and appropriate solutions.
• Assist dental teams in the optimal use of the software: patient records, scheduling, billing, insurance and more.
• Resolve technical and functional issues while explaining solutions in simple, non-technical terms.
• Play a key role in the customer experience by turning each support request into a positive interaction.
• Collaborate with internal teams to continuously improve the product and processes.
• Actively contribute to the quality and reliability of a tool essential to clinic operations.
• Document all interactions, issues and solutions in the support system.
• Provide remote Level 1 support to clients by phone and email and escalate complex cases to the appropriate level.

Technical Support Advisor – Technical Support Agent

Operations

• Maintain a live, accurate picture of what every team and individual is working on and whether they are on track.
• Manage people against agreed schedules, milestones and deadlines across all functions in the business.
• Hold teams and individuals accountable for their commitments in a constructive but firm manner.
• Identify slippage, blockers and missed commitments early and take action to address them.
• Run regular operational reviews across teams to assess progress, surface risks and drive forward momentum.
• Escalate material issues to senior leadership promptly and with clarity.
• Ensure that business priorities, deadlines and resource plans are clearly defined and kept up to date.
• Maintain operational dashboards and reporting that give leadership real visibility of business performance.
• Coordinate workloads and priorities across teams to avoid bottlenecks and ensure effective use of resource.
• Manage dependencies between teams and functions so that nothing falls through the gaps.
• Produce clear, concise operational plans, status updates and progress reports for leadership.
• Ensure that customer commitments and delivery expectations are tracked and met across all active projects.
• Work alongside the Delivery Manager to maintain control of SaaS delivery workstreams.
• Act as a point of escalation for operational issues affecting customers or delivery timelines.
• Drive the adoption of AI tools and AI-assisted workflows to improve efficiency and productivity across the business.
• Identify opportunities for automation and smarter ways of working and lead their implementation.
• Support teams in embedding practical AI capability into their day-to-day work.
• Work with the Head of Software Engineering to ensure AI adoption is effective and well-governed.

Operations Manager

Full-stack Engineer

• Root Cause Analysis: Investigate, identify, and resolve technical issues. Collaborate with cross-functional teams as needed to triage and solve software issues.
• Customer Focus: Build and maintain positive relations by handling requests in a timely manner. Work to remove obstacles that impede our customers' ability to love the platform.
• Write Quality Code: Build well-designed, testable, efficient, secure code. Follow departmental guidelines for coding standards and participate in code reviews. Develop in both front and back-end programming languages.
• Test: Write unit tests, service level, and UI tests with help as needed from senior teammates. Find and execute test plans and test cases, read and validate automation results.
• Knowledge Sharing: Foster a culture of documentation and knowledge sharing within the team and with business stakeholders; actively demonstrate an openness to share and receive information, updates and feedback.
• Product Knowledge: Understand the user experience of the Möbius platform inside and out. Identify and document bugs and common requests; share findings with internal teams.

Junior Software Developer

• Provide direct support to ships and end customers, handling incidents with professionalism and ensuring timely resolution.
• Act as a mentor and guide to reseller/partner support teams.
• Maintain up-to-date knowledge of product improvements, bug fixes, and new features; report feedback internally.
• Contribute to knowledge base content for customers and resellers.
• Collaborate with other departments to ensure excellent service delivery.
• Assist with operational and user acceptance testing as needed.
• Identify and report incident trends to improve the customer experience.
• Respond to network alerts for first-line network administration, escalating complex issues.
• Support presales activities and customer onboarding.
• Share knowledge across global teams to ensure seamless handovers.

Technical Support

Account Executive

• Prospect, qualify, and close new business opportunities with marinas, yacht clubs, boatyards, and waterfront venues across North America
• Own the full sales cycle from initial outreach and discovery through product demonstration, proposal, negotiation, and close
• Conduct compelling on-site and virtual product demonstrations tailored to each prospect’s operational needs
• Build and maintain a robust, self-generated pipeline supplemented by BDR-sourced leads and marketing-qualified opportunities
• Develop deep expertise in Dockmaster’s product suite and articulate clear ROI and business value to marina decision-makers
• Travel approximately 50% of the time to prospect meetings, industry conferences, trade shows, and regional marina events
• Collaborate closely with the BDR team, Professional Services, and Customer Success to ensure smooth handoffs and exceptional customer onboarding
• Maintain accurate pipeline data, forecasts, and activity reporting
• Provide market intelligence and competitive feedback to the product and marketing teams
• Consistently meet or exceed quarterly and annual revenue targets

Sales Executive – Marine Industry

• Build and maintain forecasting models across revenue, margin, and cash flow
• Analyze business performance and identify key trends, risks, and opportunities
• Support budgeting and long-range planning
• Develop operational and financial dashboards
• Partner with leaders to understand drivers behind:
• revenue
• margin
• churn
• implementation performance
• customer profitability
• Conduct scenario analysis and investment modeling
• Support pricing, resource allocation, and cost optimization initiatives
• Help evaluate AI and automation opportunities from a financial ROI perspective
• Assist with acquisition analysis and integration planning where needed
• Prepare concise executive-level analyses and recommendations
• Translate financial insights into operational actions
• Improve visibility and accountability across teams

Strategic Financial Analyst

Sales

• Conduct outbound prospecting activities including cold calls, emails, LinkedIn outreach, and follow-ups
• Identify and qualify new business opportunities within healthcare organizations, payers, and related markets
• Schedule discovery meetings and product demonstrations for sales leadership
• Research target accounts and key decision-makers to personalize outreach efforts
• Maintain accurate CRM records, pipeline activity, and lead status updates
• Collaborate with marketing on outbound campaigns and lead generation initiatives
• Support sales presentations, proposals, and follow-up communications
• Develop a strong understanding of Chordline’s solutions, value proposition, and healthcare market positioning
• Track performance metrics including outreach activity, meeting conversion, and pipeline contribution
• Assist with conference preparation, lead follow-up, and event outreach activities
• Stay informed on healthcare industry trends, payer/provider challenges, and competitive landscape
• Other duties as assigned