Aristocrat

Program Manager

• Serve as the sole lead responsible for Finance Operations initiatives across Procure to Pay (P2P), Accounts Receivable, and Payroll
• Establish clear accountability and ownership for each initiative, ensuring no gaps in execution
• Translate strategic priorities into a coordinated, actionable execution plan
• Drive disciplined delivery across functions, regions, and shared services
• Govern the enterprise Finance Operations roadmap, balancing business impact, risk, and capacity
• Evaluate and prioritize initiatives based on outcomes, dependencies, and value realization
• Identify and resolve interdependencies across towers and regions, preventing execution delays
• Establish governance protocols, rhythm, and reporting for Finance Operations programs
• Ensure initiatives are fully accomplished through benefit realization, not just delivery landmarks
• Identify execution, control, and delivery risks early, resolving them before they impact leadership or reporting
• Partner with Finance leaders, Shared Services, Technology, Compliance, Finance Transformation, and Business collaborators
• Provide clear, executive-level communication on progress, risks, and outcomes

Finance Operations Program Manager

Project Manager

• Leading system implementation projects with a focus on delivering outstanding value to customers.
• Coordinating the installation of hardware and software products across various customer locations, including marketing, operations, accounting, and table game systems.
• Translating customer and application requirements into actionable technical and operational results.
• Developing and maintaining detailed project timelines, achievements, and schedules to ensure clear communication with all partners.
• Conducting regular project meetings, tracking progress, and proactively resolving challenges.
• Identifying lessons learned to consistently improve project management methodologies and outcomes.
• Being the primary point of contact for customers, handling their expectations and ensuring their happiness.
• Championing positive relationships with internal teams and vendors, preparing and communicating status reports, and providing on-site and remote support during project go-lives.

Project Manager, Implementation

Support Engineer

• Deliver high-quality IT Helpdesk support to internal employees
• Build and maintain positive relationships with the Global Aristocrat IT team
• Operate effectively in a high-intensity, team-oriented environment
• Open, update, and close trouble tickets with detailed information
• Perform initial troubleshooting and diagnosis on local and remote devices
• Build, update, bring up, and close incidents and service requests in our ticketing system
• Respond to and diagnose issues with corporate communications devices
• Build and maintain PCs, laptops, and proprietary client hardware

Desktop Support Analyst

Customer Support

• Provide accurate information and support regarding customer accounts, products, and services
• Troubleshoot technical issues across computers, tablets, and mobile devices
• Handle live chat, email communications, inbound calls, as well as occasional outbound calls
• Communicate promotional offers and updates to VIP customers
• Identify, advance, and provide feedback on service issues or customer concerns
• Maintain strict customer confidentiality and data security standards
• Uphold what we value and remain current on internal processes and protocols
• Meet daily performance targets (approximately 70 customer contacts across channels)
• Adhere to SLAs, including responding to chats and calls within 45 seconds

Player Support Representative

Product Manager

• Lead the vision and strategy for social or mobile games, ensuring they are engaging, viral, and highly monetizable.
• Manage the full product lifecycle, from concept to launch and ongoing optimization, ensuring flawless execution.
• Collaborate with cross-functional teams, including artists and engineers, to build wireframe screens, mock-ups, and user flows for new product features.
• Prioritize tasks, manage the product roadmap, and ensure successful implementation of all initiatives.
• Define, measure, and analyze benchmarks to inform decisions and prioritize next steps based on metrics.
• Conduct detailed A/B tests to optimize games post-launch for enhanced virality, engagement, and monetization.
• Generate and refine ideas for new game features, testing concepts with users to determine market position and implementation strategies.

Senior Associate Product Manager

QA Engineer

• Develop, maintain, and complete comprehensive manual test plans, test cases, and test scripts based on functional specifications and user stories for slot games.
• Conduct detailed manual testing of slot games, including gameplay mechanics, bonus features, animations, and audio-visual elements.
• Diagnose and resolve code errors to determine the underlying causes of problems, offering thorough details to the development team.
• Modify game code to trigger features required by testing objectives to achieve desired test coverage.
• Ensure games meet industry standards and regulatory requirements, including RNG testing and certification processes.
• Generate game builds on production media with platform and core code for debug and production environments, and configure the EGMs without supervision.
• Identify, document, and track defects using bug tracking systems such as Jira.
• Collaborate closely with the Game Development team, including Game Designers, Artists, and Software Development Engineers, to resolve issues found during execution of SIT test cycles.
• Follow guidelines set by SIT management to plan and complete tests that support business objectives.
• Suggest improvements to the overall testing process in terms of tools, processes, and test cases.
• Mentor new or junior-level test engineers on the processes, game setup, and understanding of overall testing objectives set for the SIT team.

Associate Principal QA Engineer – Game Testing

Executive Assistant

• Act as a trusted partner to the CEO and COO, supporting prioritisation, decision-making, and execution of strategic objectives
• Provide leverage to the executives by filtering, synthesising, and elevating key information to support effective leadership
• Maintain a strong understanding of business priorities, ensuring alignment of time, focus, and outcomes
• Find opportunities to improve efficiency, communication, and operating rhythm across the Interactive Leadership system
• Provide comprehensive, high-level support to the CEO and COO, ensuring their time is strategically allocated and aligned to business priorities
• Act as a primary gatekeeper, handling competing demands and protecting executive bandwidth
• Proactively manage sophisticated calendars, across global time zones, ensuring efficient scheduling across internal and external collaborators
• Anticipate needs and prepare executives for meetings, briefings, and key decision forums
• Drive coordination of leadership activities, ensuring alignment across central initiatives and key business priorities
• Coordinate executive communications, including drafting high-quality correspondence, presentations, and briefing materials
• Ensure seamless execution against all Board, ESC, Investor, and senior team member meetings, including agenda shaping (where appropriate) and follow-through
• Track actions and outcomes from leadership meetings, holding partners accountable and ensuring delivery
• Support the CEO and COO at key industry events, trade shows, and conferences, including end-to-end planning and on-site coordination
• Orchestrate sophisticated event schedules and collaborator engagement plans to improve external impact
• Prepare high-quality briefing materials and ensure alignment on objectives and messaging
• Partner with internal teams to ensure seamless delivery of executive presence at major events
• Act as a central point of coordination between Interactive Leadership and senior internal/external partners
• Build strong, trusted relationships across the organisation to enable efficient decision-making and execution
• Operate with a high degree of discretion, managing sensitive and confidential matters appropriately
• Deliver best-in-class administrative support, including travel, logistics, and expense management
• Maintain robust systems and processes to ensure smooth and efficient day-to-day operations
• Continuously find opportunities to streamline processes and improve efficiency

Backend Engineer

• Lead Object-Oriented Analysis and Design (OOAD) to build robust and scalable software solutions
• Apply advanced C++ (11/14) to develop high-quality code that meets our strict performance standards
• Develop and debug software for both Linux and Windows environments
• Use tools such as Visual Studio, SVN/GitHub, GDB, memory profiling, and static/dynamic code analysis to ensure flawless software performance
• Implement continuous integration systems to streamline our development process
• Engage in the full application lifecycle, from concept to deployment, using Agile methodology
• Apply your analytical and problem-solving skills to tackle complex technical challenges
• Communicate effectively and work collaboratively within a diverse team
• Mentor junior engineers and share your knowledge to foster a culture of continuous learning and improvement.

Principal Engineer, C++ Developer

Field Engineer

• Install, convert, troubleshoot, repair, and remove Aristocrat gaming machines, signs, and gaming controllers
• Perform routine maintenance on gaming machines
• Respond promptly to customer calls and emergency requests
• Complete Pre-Site Surveys and follow the schedule
• Maintain inventory accuracy and follow the parts inventory process
• Support customers with technical inquiries and documentation

Field Service Technician

Manager

• Assist the teams responsible for product development, game operations, and data management by accurately understanding the game economy to drive growth and improve player happiness.
• This will include creating and testing high-level strategies for pricing of all purchasable items and collectibles, and balancing the economy of the game.
• Explore the segmentation of the players based on behaviour and motivation theory, and recommend new and useful segments to use for our game operations and feature design.
• Define and help build simulations and predictive models to forecast the results of changes and balancing of content, for optimal player experience.
• Increase the level of insights in the game economy within the teams.
• Implement game economy guidelines and promote knowledge sharing across the company, collaborating with other Game Economy Managers to develop this knowledge base.

Senior Game Economy Manager

Technical Writer

• Write and accurately maintain a comprehensive library of software technical documentation.
• Edit technical content to ensure it is unified and consistent, maintaining a single voice throughout.
• Collaborate closely with collaborators, developers, and users to identify and detail software products and deployment processes.
• Regularly report on project progress and dependencies to keep everyone aligned.
• Conduct peer editing and reviews, adhering to both internal and industry standards.
• Ensure that final documents are user-friendly and of the highest quality.
• Research and share new documentation methods to continuously improve our processes.
• Manage and complete documentation projects, meeting all achievements and deadlines.
• Mentor team members on the peer review process and documentation standards.
• Work with the team to refine builds and break down large projects into manageable tasks.
• Effectively manage your time across multiple projects.
• Troubleshoot and research documentation issues, implementing effective solutions.

Senior Technical Writer

Technical Product Manager

• System analysis of Aristocrat Interactive cross-platform products: Backend application, Bonus and Promotion mechanisms, CRM tools, Security modules, Payments system, etc.
• Writing features, stories, and requirements documents (PRDs) based on customer needs and product strategy.
• Performing analysis and specification for integration with 3rd party systems, including definitions of APIs.
• Working inbound within a technical agile team, and with multiple departments at Aristocrat Interactive (Security, Payments, Compliance, etc.)
• Ownership across the lifecycle of features from concept through launch, and post-launch analysis & optimization phases.
• Researching and analyzing strategic and competitive information to constantly optimize the products and their performance.

Technical Product Owner

Game Engineer

• Assist in carrying out the Empowering Safer Play (ESP) strategy, commitments, and leadership ambitions for the company behind Aristocrat’s Group as a vital component of the global RG team.
• Help nurture a dynamic culture and support the ESP commitments and leadership aspirations.
• Serve as the main point of contact related to organizational needs, offering sound advice and considered challenge.
• Support the build and execution of ESP initiatives across Aristocrat Gaming, Aristocrat Interactive, and Product Madness.
• Translate Group ESP strategy, policies, and standards into clear, actionable business-specific plans.
• Lead or support ESP workstreams across product, technology, marketing, customer support, and operations, ensuring alignment and effective delivery.
• Support the ongoing development, maintenance, and implementation of Aristocrat’s ESP policy framework across all businesses.
• Provide ESP advice on product features, game mechanics, marketing, and player communications, working closely with legal, compliance, and commercial teams.
• Support ESP risk assessments, gap analyses, and remediation activities where required.
• Participate in developing and prioritizing Aristocrat’s technology roadmap, covering tools, data, and player protection functions.
• Support pilots, trials, and evaluations of safer play technologies across different products.
• Support the development and rollout of ESP training and awareness programs globally, tailored by role, business unit, and risk exposure.
• Act as a transparent advocate for ESP internally, helping teams understand both regulatory expectations and Aristocrat’s values-based approach.
• Build and manage relationships with key partners, including regulators, industry bodies, research organisations, and NGOs.
• Monitor emerging regulatory, research, and leading developments and transform insights into practical recommendations for the business.
• Represent Aristocrat in external forums and initiatives as the need arises.
• Work with Corporate Affairs, Marketing, and Sustainability teams to support relevant reporting, disclosures, and internal updates, including metrics and evidence where relevant.

Director, Responsible Gameplay

• Lead the end-to-end QA strategy for native mobile apps (iOS and Android), covering both manual and automated testing.
• Define and implement a long-term automation architecture and roadmap using Appium, evolving it into a robust, production-ready framework.
• Coordinate all QA activities for multiple customers, ensuring coverage, consistency, and high-quality delivery.
• Set up and track quality metrics, test coverage data, and release-readiness checkpoints.
• Design and review functional, regression, and exploratory tests.
• Collaborate with engineering, product, and customer success teams to ensure robust testing for new features, integrations, and performance.
• Recruit, mentor, and handle QA engineers, with a mix of hands-on support and team enablement.
• Coordinate manual and automation efforts, ensuring coverage and alignment for each release.
• Participate in agile ceremonies and proactively chip in to planning and quality reviews.

QA Team Leader – Mobile and Automation

Operations

• Support the planning and execution of campaigns that aim to enhance player engagement, retention, and monetization.
• Help deliver exciting experiences to players while gaining hands-on experience in a fast-paced and creative gaming environment.
• Assist in the execution of a variety of GameOps activities, including in-app promotions and engagement events, sales and special offers, community content, push notifications, emails, and external communications, new content launches and feature announcements, retention campaigns and player journey support.
• Help prepare campaign assets and configuration details.
• Perform QA checks to ensure smooth and error-free execution.
• Support the setup and monitoring of A/B tests.
• Collaborate with team members to collect and organize campaign results.
• Learn and work with internal tools to help manage campaigns efficiently.