Aramark

Manager

• Lead custodial operations and supervise custodial associates
• Maintain communication with department managers and directors
• Tour and inspect the facility to ensure quality management requirements
• Review job orders and specifications to understand material and labor needs

Custodial Manager

Sales

• Responsible for performing administrative functions
• Assists unit management with clerical tasks
• Greets customers, clients, and employees
• Maintain office memos and informative postings
• Operate technology, systems, and software

Group Sales Coordinator

• Develops and implements dining solutions to meet customer needs and tastes
• Oversees and manages dining operations where customers order prepared foods from a menu
• Engages and develops team members to their fullest potential
• Rewards and recognizes employees
• Ensures individual and team performance meets objectives and client expectations
• Plans and leads daily team briefings
• Ensures safety and sanitation standards in all operations
• Identifies client needs and communicates operational progress
• Ensures the completion and maintenance of P&L statements
• Delivers client and company financial targets
• Brings value through efficient operations, appropriate cost controls, and profit management
• Trains entire team regarding production, quality and control
• Maintains a safe and healthy environment for clients, customers, and employees
• Follows all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
• Leads the front of the house of the dining operation in conjunction with the Food Service Director
• Plans, directs, and coordinates food service activities to deliver a finished product to the customer.

Food Service Manager

• Overall ownership and accountability of operational management and financial performance of the unit
• Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved
• Reward and recognize employees
• Identify and engage top talent and develop team members to their fullest potential within the organization
• Plan and lead team management meetings
• Ensure safety and sanitation standards in all operations.
• Establish and maintain effective client and customer rapport for a mutually beneficial business relationship
• Identify client needs and communicate operational progress
• Build revenue and manage budget which includes cost controls with regard to labor, supply, and inventory
• Implement and maintain GM agenda for both labor and total quality management requirements.

EVS Manager

• The Chef Manager manages catering onsite service in accordance with ARAMARK’s standardized program to meet or exceed client expectations, while staying within established budget guidelines.
• Assist with account manager with the establish and organize the implementation of the ARAMARK Environmental Services program in accordance with ARAMARK standardized procedures.
• To carry out the standardized ARAMARK work.
• Manage the catering service routines during mealtime to ensure the smooth operations.
• Make improvements in accordance with operation objectives.
• Manage the crew scheduling, shifting and attendance to ensure full support and good service in mealtime.
• Make on-going improvement of the working efficiency and service quality.
• Conduct Safety training to enhance safety awareness and provide a safe workplace.
• Manage inventory, tools and materials and fix assets and; Keep tableware and environment safe and clean.
• Keep good internal communication and collaboration, problem-solving oriented to ensure smooth operations.
• Establish good communication with clients, meet or exceed clients/customers requirements.
• Conduct trains to improve service skills and capabilities; Make good working journals and handover checklist.

Chef Manager

• Overall ownership and accountability of operational management and financial performance of the unit
• Coach employees to meet objectives and client expectations
• Establish and maintain effective client and customer rapport
• Build revenue and manage budget with cost controls

Environmental Services Manager

• Delivers and collects patient trays during meal service
• Delivers nourishments and/or snacks to patients as ordered by physician/dietitian in a timely manner
• Visits patients to introduce the services of the Food and Nutrition Services Department
• May obtain food preferences/dislikes from patients and/or family members
• Communicate all patient food needs to the appropriate area of the Food and Nutrition Services Department
• Ensures that nutrition diet care orders are provided to the patient by offering appropriate menu selections
• Maintains and adheres to all sanitation standards by following assigned cleaning schedules
• Completes other sanitation tasks as assigned by the Supervisor/Relief Supervisor
• Inventories and re-stocks pantries, refrigerator, and freezers on assigned unit(s)
• Maintains temperature logs for unit refrigerators and freezers
• Understands therapeutic diets using established protocols and seeks assistance from Supervisor or Dietitian if an error is observed
• Assists the clinical staff in ensuring all patients' basic nutrition care needs are met

Patient Services Worker

Director

• Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
• Ensure food services appropriately connects to the Executional Framework
• Coach employees by creating a shared understanding about what needs to be achieved and how to execute
• Reward and recognize employees
• Ensure safety and sanitation standards in all operations
• Identify client needs and effectively communicate operational progress
• Adopt Aramark process and systems
• Build revenue and manage budget, including cost controls regarding food, beverage and labor
• Ensure the completion and maintenance of P&L statements
• Achieve food and labor targets
• Manage resources to ensure quality and cost control within budgetary guidelines
• Implement and maintain Aramark agenda for both labor and food initiatives
• Create value through efficient operations, appropriate cost controls and profit management
• Full compliance with Operational Excellence fundamentals, including food and labor
• Direct and oversee operations related to production, distribution and food service
• Maintain a safe and healthy environment for clients, customers and employees
• Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
• Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
• Develops operational component forecasts and can explain variances. Responsible for components accounting functions.
• Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
• Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
• Recruits, hires, develops and retains front line team.
• Conducts period inventory
• Maintains records to comply with ARAMARK, government and accrediting agency standards
• Interacts with Client Management and maintains effective client and customer relations at all levels with client organization
• May participate in sales process and negotiation of contracts
• Looks for opportunities to implement new products and services which support sales growth and client retention
• Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility)
• Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices

Culinary Director

Operations

• plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs
• Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations
• Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction
• Builds, develops, and leads a management team and staff capable of carrying out organizational objectives
• Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations
• In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity
• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports
• Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times

Director of Retail Operations

Financial Planning and Analysis

• The Finance Coordinator plays a vital role in maintaining accurate financial records and supporting the Finance Manager in operational and financial tasks.
• This position ensures compliance with company policies and procedures, handles financial reporting, and works collaboratively across departments to support the financial health of the organization.
• Compile, verify, and post financial transactions including invoices, payments, refunds, and adjustments.
• Reconcile general ledger accounts and resolve discrepancies.
• Prepare and review vouchers, invoices, account statements, and financial reports for accuracy.
• Audit invoices, resolve discrepancies, and process payments.
• Monitor AP/AR activity to ensure timely and accurate payment processing.
• Investigate and resolve vendor and client payment issues.
• Assist with weekly and monthly operating reports covering revenue, expenses, and inventory.
• Support the Finance Manager with trend analysis and ad hoc reporting.
• Perform routine clerical and accounting tasks, including data entry and record maintenance.
• Respond to internal and external inquiries regarding financial transactions.
• Support new client installations and assist with asset management using CRM tools.
• Identify opportunities to improve efficiency and scalability in financial operations.
• Ensure compliance with company policies and industry standards for audit purposes.

Finance Coordinator

• Assist with month-end and year-end close processes and preparation of financial statements.
• Maintain accurate records of financial transactions in accordance with GAAP.
• Code data for input to financial data processing system according to company procedures.
• Reconciles general ledger accounts.
• Ensures adherence to internal controls and company policies.
• Process vendor invoices and payments.
• Audits invoices, reconciles supplier statements, and resolves discrepancies.
• Compiles reports and documents, such as invoices, reports, and checks, substantiating business transactions.
• Compiles weekly and monthly operating reports, detailing revenue, expenses, and inventories.
• Monitor accounts payable and receivable to ensure that payments are up to date.
• Recommend and implement automation and efficiency initiatives.
• Document scalable accounting policies and workflows.
• Maintain logs and procedures to support internal audit readiness.
• Support internal and external audit and documentation requests.
• Participate in budgeting, forecasting, and FP&A activities.
• Reconciles report discrepancies and problems.
• Act as a liaison between finance and operational departments.
• Other duties as assigned.

• Loads product onto the truck daily
• Stocks product to par levels and maintains accurate documentation of product levels via appropriate software
• Report sales, waste, customer concerns, and/or machine malfunctions daily
• Report on necessary maintenance or repairs needed on the vehicle to management immediately
• Maintain services and upkeep the cleanliness of vehicles and equipment
• Performs all job duties in a safe manner by adhering to all driving regulations, company safety policies and procedures
• Maintains a friendly, efficient, and positive attitude towards customers, clients, and co-workers

Route Sales Driver

• Responsible for stocking and inventorying products
• Maintaining the appearance and cleanliness of the retail location
• Provides general customer service and assistance to guests
• May process sales transactions
• Ensure product is stocked to appropriate levels and replenishes and arranges items
• Operates register, handles cash, and process credit card transactions
• Responsible for cash handling, safe verifications, and preparing deposits
• Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers
• Adheres to cash handling policies and procedures
• Ensures security of company assets

Retail Sales Worker

• The Club Concessions Manager will support the food and beverage operations for PNC Park.
• This is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes and overseeing and managing food and beverage operations.
• Use Aramark's coaching model to engage and develop team members to their fullest potential.
• Reward and recognize employees.
• Ensure completion and maintenance of P&L statements.
• Deliver client and company financial targets.
• Ensure safety and sanitation standards in all operations.

Club Concessions Manager

• The Manager plans, administers and directs all unit activities related to food and facilities service.
• Ensures compliance to food safety, sanitation, and overall workplace safety standards.
• Interacts with Client Management and maintains effective client and customer relations at all levels of client organization, including conducting rounding. Identifies Aramark service expansion opportunities.
• Provides overall direction and manages performance for all service supervisors and front-line employees, ensuring employee development, engagement and compliance with human resource related policies and standards.
• Directs, staffs, and trains all service department regarding quality, cost control, and cash handling.
• To supervise the Housekeeping and Laundry staff on all shifts in the performance of their work schedules to ensure adherence to established departmental cleaning and infection control standards.
• To assist with the establishment of housekeeping and laundry standards and regulatory compliance. Develop work schedules for applicable areas of the facility.
• Develops operational component forecasts and can explain variances. Responsible for component's accounting functions.
• Ensures compliance with all contract obligations.
• Performs/delegates monthly Food Safe Audit (Food Safety and Fundamentals).
• Performs/delegates monthly Qualtrics targets.
• Performs/delegates monthly Housekeeping Audits (Facility Fit Pro – FFP).
• Performs/delegates monthly Safe Briefs, Safe Observations, JHSC Meetings and Workplace Inspections.

Custodial Manager

Group Sales Coordinator

Food Service Manager

EVS Manager

Chef Manager

Environmental Services Manager

Patient Services Worker

Culinary Director

Director of Retail Operations

Finance Coordinator

Finance Coordinator

Route Sales Driver

Retail Sales Worker

Club Concessions Manager

Operations Manager