Operations Manager
Aramark
full-time
Posted on:
Location Type: Office
Location: Calgary • 🇨🇦 Canada
Visit company websiteJob Level
Mid-LevelSenior
About the role
- The Manager plans, administers and directs all unit activities related to food and facilities service.
- Ensures compliance to food safety, sanitation, and overall workplace safety standards.
- Interacts with Client Management and maintains effective client and customer relations at all levels of client organization, including conducting rounding. Identifies Aramark service expansion opportunities.
- Provides overall direction and manages performance for all service supervisors and front-line employees, ensuring employee development, engagement and compliance with human resource related policies and standards.
- Directs, staffs, and trains all service department regarding quality, cost control, and cash handling.
- To supervise the Housekeeping and Laundry staff on all shifts in the performance of their work schedules to ensure adherence to established departmental cleaning and infection control standards.
- To assist with the establishment of housekeeping and laundry standards and regulatory compliance. Develop work schedules for applicable areas of the facility.
- Develops operational component forecasts and can explain variances. Responsible for component's accounting functions.
- Ensures compliance with all contract obligations.
- Performs/delegates monthly Food Safe Audit (Food Safety and Fundamentals).
- Performs/delegates monthly Qualtrics targets.
- Performs/delegates monthly Housekeeping Audits (Facility Fit Pro – FFP).
- Performs/delegates monthly Safe Briefs, Safe Observations, JHSC Meetings and Workplace Inspections.
Requirements
- Bachelor's Degree or Diploma in Food Service & Nutrition Management is an asset.
- Requires 5+year’s progressive experience managing operations with $1 - $2 million financial and operational responsibility.
- Multi-service experience would be considered an asset.
- Healthcare Food Service management, Environmental, Facility engineering role in large complex site preferred.
- Familiarity with PIDAC (Provincial Infectious Disease Advisory Committee) is an asset.
- Ability to communicate (both verbal and written) effectively with clients, customers of the client and support staff.
- P&L accountability and/or contract-managed service experience is desirable.
- Requires management and leadership skills and the ability to work with confidential employee, client, and Aramark information.
Benefits
- Accommodation Statement Accommodations for job applicants with disabilities are available upon request.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
food safetysanitationcash handlingquality controlfinancial managementoperational forecastingcontract managementauditinginfection controlemployee development
Soft skills
communicationleadershipclient relationsemployee engagementteam managementproblem-solvingorganizational skillsinterpersonal skillsconfidentialityperformance management
Certifications
Bachelor's Degree in Food Service & Nutrition ManagementFood Safety Certification