Aramark

Marketing

• Manage a team of field marketing specialists to execute any marketing programming in Office Coffee Services, Vending, and Micro-market accounts to ensure program merchandising is implemented at all client sites.
• Manage national marketing initiatives while developing and executing local promotional calendars.
• Develop and project manage repeatable field processes and key metrics that measure operating profit, product rotation and merchandising standards.
• Partner with Regional Leadership to support specific client needs that drive measurable results across the full amenity and retail space.
• Support large openings by ensuring all components are ready for implementation (signage, merchandising, welcome kits, etc), proper pricing is communicated for any retail items, and training team members on how to keep spaces fresh and stocked.
• Lead pilot process from identifying opportunity’s locations, defining scope, implementation, and tracking
• Support national account managers and business development managers with CBRs, events, and sales presentations, providing insights on new products, services, and programming.
• Train field teams on new planograms/products and services to ensure proper setup (communication, product, merchandising)
• Responsible for being the expert on 365 Retail kiosk capabilities, including but not limited to reporting, promotions, loyalty, implementation, and maintenance.
• Actively monitor the industry and seek insights into local pricing, products, and vendors, along with tactical outcomes and timelines for implementation.
• Activate brand standards and fully execute at all identified service points, resulting in consistency throughout the region.
• Present ideas, influence others without authority, and have strong communication skills; interact with vendors, clients, and Refreshments leadership on a regular cadence.

Regional Field Marketing Manager – West Regions

Recruitment

• Assists the Human Resources Management team with administrative tasks including recruiting, staffing, onboarding, employee/NPO Check-in
• Works well with customers, visitors, and employees in a professional manner
• Facilitates all aspects of hourly recruitment, including posting job requisitions and scheduling interviews
• Assists the staffing team with event preparations and on-site event day check in support
• Completes event day preparations including creating staffing assignments and delivering paperwork
• Performs event day operations including set up, employee check in, and closing duties
• Responsible for performing administrative functions including filing, data entry, record review, and maintenance

HR Staffing Assistant – Concessions

Director

• Delivers strong operational performance by executing against Aramark Healthcare+ and regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary action plans to provide optimal food quality and meal service, and drive patient and customer satisfaction.
• Ensures compliance to food safety, sanitation, and overall workplace safety standards.
• Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training.
• Recruits, hires, develops and retains front line team.
• Interacts with Client Management and maintains effective client and customer relations at all levels of client organization, including conducting rounding. Identifies Aramark service expansion opportunities.
• Provides overall direction and manages performance for all Food Service Managers, Supervisors and front line employees, ensuring employee development, engagement and compliance with human resource related policies and standards, including conducting applicable rounding.
• Directs, staffs, and trains food service department regarding food presentation, quality, cost control, and cash handling.
• Develops operational component forecasts and is able to explain variances. Responsible for component’s accounting functions.
• Ensures compliance with all contract obligations.

Food Service Director

Operations

• Accurately operate a register/POS and handle cash and credit card transactions
• Greet and assist customers while anticipating their needs
• Prepare and serve coffees, teas, specialty beverages per brand standards
• Prepares and serve food items in line with location standards
• Count, organize and balance cash drawer, fill out the cashier slip and make deposits
• Adheres to Aramark’s cash handling policies and procedures
• Set up and breakdown coffee bar, stations or store including cleaning and sanitizing
• Maintain clean and sanitary work area
• Stock beverage coolers, grab and go items, service ware and condiments
• Follow health, safety, and sanitation guidelines for all products
• Other duties as assigned by management

Barista

Manager

• Plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue.
• Lead a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
• Manage the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
• Build, develop, and lead a management team and staff capable of carrying out organizational objectives.
• Recommend methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, and contractual obligations.
• In partnership with Finance, manage a budget and assist in the design of improvements to optimize financial performance and operational productivity.
• Manage compliance with all local, state and federal regulations and codes and maintain all associated records and reports.
• Ensure compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

General Manager I

• Plan, manage, and guide contracted services for clients generating $2-15M+ in revenue
• Lead a team to provide operational expertise in contracted services
• Manage client and community relationships, continuously assessing operations
• Build and lead a management team capable of achieving organizational objectives
• Partner with Finance to manage budgets and optimize financial performance
• Ensure compliance with Aramark's standards and local regulations

General Manager – Portfolio Group Training, Reserve

• The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes.
• Oversees and manages dining operations where customers order prepared foods from a menu.
• Use Aramark's coaching model to engage and develop team members to their fullest potential.
• Reward and recognize employees.
• Ensure individual and team performance meets objectives and client expectations.
• Plan and lead daily team briefings.
• Ensure safety and sanitation standards in all operations.
• Identify client needs and communicate operational progress.
• Ensure the completion and maintenance of P&L statements.
• Deliver client and company financial targets.
• Bring value through efficient operations, appropriate cost controls, and profit management.
• Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives.
• Maintain a safe and healthy environment for clients, customers, and employees.
• Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director.

Food Service Manager

Sales

• Greets and assists customers while anticipating their needs
• Ensure product is stocked to appropriate levels and replenishes and arranges items as needed to maintain appearance
• Operates register, handles cash, and process credit card transactions
• Responsible for cash handling, safe verifications, and preparing deposits
• Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers
• Is adaptable to customer needs
• Adheres to cash handling policies and procedures
• Ensures security of company assets

Retail Sales Worker

Account Executive

• Achieve quarterly and annual sales plan by securing new client appointments
• Build a sales pipeline through continuous prospecting
• Negotiate pricing, product, and equipment options
• Coordinate vital program demos

• Train and manage kitchen personnel and supervise/coordinate all related culinary activities
• Estimate food consumption and requisition or purchase food
• Select and develop recipes as well as standardize production recipes to ensure consistent quality
• Establish presentation technique and quality standards, and plan and price menus
• Ensure proper equipment operation/maintenance and ensure proper safety and sanitation in kitchen
• Oversee special catering events and may also offer culinary instruction and/or demonstrates culinary techniques

Chef Manager

• Responsible for developing and executing housekeeping solutions to meet customer needs.
• Carries out housekeeping duties in overnight-stay locations in accordance with facility standards of cleanliness and appearance.
• Determine the needs of the clients' operation and ensures that the appropriate Aramark resources are engaged.

Manager, Environmental Services

• Develop and complete catering solutions to meet customers’ needs
• Develop and maintain effective client and customer rapport
• Deliver consistent quality in planning and carrying out events
• Facilitate the delivery of prepared food and set up of events crafted from banquet event orders
• Assist clients in planning special events and providing creative solutions to clients’ needs
• Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation
• Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event
• Responsible for delivering food and labor targets
• Responsible for execution of catering events of varied size and scope including staffing and management
• Ensure accurate reporting of all catering related revenue, expenses, and receivables
• Recruit, train, schedule and develop team members
• Ensure compliance with all food, occupational, and environmental safety policies

Catering Manager

• Loads product onto the truck daily
• Stocks product to par levels and maintains accurate documentation of product levels via appropriate software.
• Report sales, waste, customer concerns, and/or machine malfunctions daily
• Report on necessary maintenance or repairs needed on the vehicle to management immediately.
• Maintain services and upkeep the cleanliness of vehicles and equipment.
• Performs all job duties in a safe manner by adhering to all driving regulations, company safety policies and procedures.
• Maintains a friendly, efficient, and positive attitude towards customers, clients, and co-workers

Route Sales Driver

• Leads all aspects of custodial operations while maintaining the established quality standards, safe operation and complete regulatory compliance by training, supervising, evaluating, and motivating assigned personnel in their work
• Develop and be accountable for a safety culture that creates a work environment where no one gets hurt
• Analyze all financial reports for facility operations, as well as reviewing all financial measurements with managers and directors to ensure achievement of financial goals
• Actively foster a positive relationship between Aramark and the client and responsible for ensuring the highest level of customer satisfaction is provided
• Ensure administration of HR Policies and interprets and ensure compliance with company policies such as safety, sanitation and purchasing.
• Responsible for staffing, development of personnel, training and education
• Participate in development of operational component forecasts and can explain variances
• Proficient in and ensures consistent and regular use of the Computerized Management Maintenance System (CMMS) to properly manage the operation.

Regional Field Marketing Manager – West Regions

HR Staffing Assistant – Concessions

Food Service Director

Barista

Food Service Director

General Manager I

General Manager – Portfolio Group Training, Reserve

Food Service Manager

Retail Sales Worker

Account Executive

Chef Manager

Manager, Environmental Services

Catering Manager

Route Sales Driver

Custodial Manager