Aramark

Assistant Manager

Aramark

full-time

Posted on:

Location Type: Office

Location: Ottawa • Canada

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About the role

  • Responsible for overseeing the daily operations with assistance from the Manager
  • Ensure compliance of all Aramark operating standards, Franchise standards, and legislated standards including company policy and procedure, Health and Safety standards, and Safe Food Handling
  • Responsible for scheduling staff with assistance from the Manager
  • Provides support to Manager with HR functions such as performance evaluations and progressive discipline
  • Recruits and trains staff in compliance with Aramark and Franchise requirements
  • Develops and motivates Supervisory staff to attain proper standards of performance
  • Ensure quality, courteous service is provided to all customers, and resolves customer complaints
  • Works with the Manager and Marketing Manager to launch marketing initiatives and promotions
  • Responsible for inventory controls, food, labor and direct costs
  • Collects, records, and deposits all revenues received at the component
  • Maintains compliance of all cash handling and cash auditing procedures, reports and overage/shortages
  • Ensures adherence to Aramark’s policies and procedures
  • Ensures adherence to Aramark's Health and Safety Programs
  • Other duties as assigned

Requirements

  • Diploma in Hospitality Management/ Food and Beverage Management or equivalent work experience
  • Management experience required
  • Experience in a unionized setting an asset
  • Knowledge of Microsoft Word, Excel and PowerPoint
  • Effective communication skills
  • Ability to analyze and interpret financials
  • Strong organization skills
  • Flexible Schedule Required – may involve some evenings and weekends
Benefits
  • Health benefits (full-time employees)
  • Training and development opportunities
  • Employee recognition programs including service awards
  • Meal program
  • Strong focus on a safe and healthy work environment
  • Diverse and inclusive workforce
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Hospitality ManagementFood and Beverage ManagementInventory ControlFinancial AnalysisCash Handling ProceduresPerformance EvaluationsProgressive DisciplineStaff RecruitmentStaff TrainingCustomer Service
Soft Skills
Effective CommunicationOrganizational SkillsMotivational SkillsProblem SolvingFlexibility
Certifications
Diploma in Hospitality ManagementDiploma in Food and Beverage Management