Senior Manager, Quality & Standards
Aramark
full-time
Posted on:
Location Type: Office
Location: Chicago • Illinois • United States
Visit company websiteExplore more
Salary
💰 $80,000 - $95,000 per year
Job Level
About the role
- Leads operational excellence and compliance across Student Nutrition Foodservice programs
- Ensures alignment with Federal nutrition requirements and Aramark policies
- Responsible for developing and executing strategic processes, training programs, and performance monitoring systems
- Ensures operational policies and procedures adhere to K-12 compliance standards
- Develops, implements, and maintains standard operating procedures on all field-facing processes
- Plans trainings, programs including defining objectives, methods, timetables, and budget to support Aramark/CPS strategic plan
- Evaluates operational performance and develops plans to improve service or compliance
- Supports school openings and closings, ensures FOH and BOH SOPs and operations expectations are communicated
Requirements
- current or previous Aramark operations experience
- Bachelor’s degree in a related field or equivalent experience preferred
- Minimum of 5 years of experience in food management
- Knowledge of safety, food, and labor management processes
- Proficiency in systems supporting safety and food management
- Strong communication skills
- Strong interpersonal skills
- Ability to maintain effective client and customer rapport for mutually beneficial business relationships
- Ability to demonstrate excellent customer service using Aramark's standard service model
- Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
Benefits
- medical, dental, vision, and work/life resources
- retirement savings plans like 401(k)
- paid days off such as parental leave and disability coverage
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
food managementsafety managementlabor managementoperational policiesstandard operating proceduresperformance monitoringstrategic processestraining programscompliance standardsbudget planning
Soft Skills
communication skillsinterpersonal skillscustomer serviceclient rapportrelationship managementteam collaborationoperational excellenceproblem-solvingtraining facilitationperformance evaluation
Certifications
Bachelor’s degree in related field