Applegreen

Manager

• Responsible for confidently delivering performance feedback, set goals, foster teamwork, and clearly communicate business objectives.
• Ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shifts supervisors.
• Must be able to competently perform duties in the absence of the general manager.
• Motivate and positively influence staff, especially during times of low morale.
• Addressing issues in a timely fashion
• Ensuring company policies and procedures are followed.
• Maintains an awareness of all applicable brand standards and all procedures and protocols to maximize brand/landlord/labor relations.
• Ensures that the restaurant always looks clean, inviting, and adheres to brand standards.
• Ensures cash management is accurate and processed daily, reports are delivered as per company directives.
• Address customer needs and resolve issues, ensuring positive and long-term customer relationships.
• Ensures inventory data is correct by performing spot inventory counts and checks.

Assistant General Manager

• The Assistant General Manager helps the General Manager to ensure that day-to-day business operations run smoothly.
• Responsible for confidently delivering performance feedback, set goals, foster teamwork, and clearly communicate business objectives.
• Ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shifts supervisors.
• Must be able to competently perform duties in the absence of the general manager.
• Motivate and positively influence staff, especially during times of low morale.
• Addressing issues in a timely fashion.
• Ensuring company policies and procedures are followed.
• Ensures that the restaurant always looks clean, inviting, and adheres to brand standards.
• Ensures cash management is accurate and processed daily, reports are delivered as per company directives.
• Address customer needs and resolve issues, ensuring positive and long-term customer relationships.
• Ensures inventory data is correct by performing spot inventory counts and checks.

Assistant General Manager, Shift Supervisor

• Helps the General Manager to ensure that day-to-day business operations run smoothly.
• Responsible for confidently delivering performance feedback, set goals, foster teamwork, and clearly communicate business objectives.
• Ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shifts supervisors.
• Must competently perform duties in the absence of the general manager.
• Motivate and positively influence staff, especially during times of low morale.
• Address issues in a timely fashion and ensures that company policies and procedures are followed.
• Ensures the restaurant always looks clean, inviting, and adheres to brand standards.
• Ensures cash management is accurate and processed daily, reports are delivered as per company directives.
• Address customer needs and resolve issues, ensuring positive and long-term customer relationships.
• Ensures inventory data is correct by performing spot inventory counts and checks.

• The Assistant General Manager helps the General Manager to ensure that day-to-day business operations run smoothly.
• Responsible for confidently delivering performance feedback, set goals, foster teamwork, and clearly communicate business objectives.
• Ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shifts supervisors.
• Must be able to competently perform duties in the absence of the general manager.
• Motivate and positively influence staff, especially during times of low morale.
• Addressing issues in a timely fashion
• Ensures that the restaurant always looks clean, inviting, and adheres to brand standards.
• Ensures cash management is accurate and processed daily, reports are delivered as per company directives.
• Address customer needs and resolve issues, ensuring positive and long-term customer relationships.
• Ensures inventory data is correct by performing spot inventory counts and checks.

Director

• Manage the overall day-to-day operations and long-term profitability of a multi-million-dollar travel plaza located along a major highway
• Lead the day-to-day activities of associates and plaza leadership to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality & safety standards
• Monitor and analyze progress towards targeted financial and performance objectives then implement strategic changes to sustainably maximize performance and profitability
• Ensure that each food and beverage concept within the plaza is adhering to the required brand standards
• Maintain an engaging work culture of continuous learning, information/skill sharing and professional development
• Consistently recruit, develop, and retain strong teams to maintain appropriate staffing levels across the plaza
• Supervise and manage the plaza leadership team to ensure they are meeting their individual goals, their business goals, and appropriately supervising & managing their direct reports
• Ensure compliance with company policies & procedures along with local, state, & federal laws
• Handle customer inquiries and complaints in a professional and timely manner
• Work collaboratively with a variety of support partners such as Brand Partners, Human Resources, Loss Prevention, Finance, and Facilities & Maintenance

Plaza Director

• Manage the overall day-to-day operations and profitability of a food and beverage concept
• Lead the day-to-day activities of associates and managers within the QSR
• Maintain operating budgets, inventory controls, food and labor costs, gross profit, and reporting
• Ensure the QSR consistently meets or exceeds brand standards and food safety requirements
• Foster an engaging work culture of learning, development, and recognition
• Consistently recruit, develop, and retain a strong team
• Monitor and enforce cash handling policies and procedures
• Address customer needs and resolve issues and complaints

General Manager – QSR

• The Assistant General Manager helps the General Manager to ensure that day-to-day business operations run smoothly.
• Responsible for confidently delivering performance feedback, set goals, foster teamwork, and clearly communicate business objectives.
• Ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shifts supervisors.
• Motivate and positively influence staff, especially during times of low morale.
• Addressing issues in a timely fashion and ensuring company policies and procedures are followed.
• Maintains an awareness of all applicable brand standards and all procedures and protocols.
• Ensures that the restaurant always looks clean, inviting, and adheres to brand standards.
• Ensures cash management is accurate and processed daily, reports are delivered as per company directives.
• Address customer needs and resolve issues, ensuring positive and long-term customer relationships.

• Helps the General Manager to ensure that day-to-day business operations run smoothly
• Responsible for delivering performance feedback, set goals, foster teamwork, and communicate business objectives
• Supervise non-management associates, assigning specified work and focusing on store operation performance
• Must perform duties in the absence of the general manager
• Motivate and positively influence staff, especially during low morale
• Ensure company policies and procedures are followed
• Maintain an awareness of brand standards and procedures
• Ensure that the restaurant looks clean and inviting
• Ensure cash management is accurate and processed daily
• Address customer needs and resolve issues
• Perform spot inventory counts and checks

• The Assistant General Manager helps the General Manager to ensure that day-to-day business operations run smoothly.
• Responsible for confidently delivering performance feedback, setting goals, fostering teamwork, and clearly communicating business objectives.
• Ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shifts supervisors.
• Must be able to competently perform duties in the absence of the general manager.
• Motivate and positively influence staff, especially during times of low morale.
• Addressing issues in a timely fashion.
• Ensures that the restaurant always looks clean, inviting, and adheres to brand standards.
• Ensures cash management is accurate and processed daily, reports are delivered as per company directives.
• Ensures inventory data is correct by performing spot inventory counts and checks.

• Responsible for managing the overall day-to-day operations and profitability of a food and beverage concept located inside of a travel plaza on a major highway
• Lead the day-to-day activities of associates and managers within the QSR to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality & safety standards
• Maintain operating budgets, inventory controls, food and labor costs, gross profit, and reporting
• Ensure the QSR consistently meets or exceeds brand standards and food safety requirements
• Foster an engaging work culture of learning, development, and recognition
• Consistently recruit, develop, and retain a strong team to ensure appropriate staffing levels
• Responsible for the hiring, coaching, training, promotion, disciplinary action, termination, or transfer of the QSR team
• Monitor and enforce cash handling policies and procedures
• Ensure compliance with company policies & procedures along with local, state, & federal laws
• Address customer needs and resolve issues and complaints in a professional and timely manner, ensuring positive and long-term customer relationships
• Work collaboratively with a variety of support partners such as Brand Partners, Human Resources, Loss Prevention, Finance, and Facilities & Maintenance
• Maintain seamless, cooperative relationships with business partners, vendors, and the communities

General Manager

• Manage the overall day-to-day operations and long-term profitability of a multi-million-dollar travel plaza
• Lead the day-to-day activities of associates and plaza leadership to achieve or exceed targeted objectives
• Monitor and analyze progress towards targeted financial and performance objectives then implement strategic changes
• Ensure that each food and beverage concept within the plaza is adhering to the required brand standards
• Maintain an engaging work culture of continuous learning, information/skill sharing, and professional development
• Consistently recruit, develop, and retain strong teams
• Responsible for the hiring, coaching, training, promotion, disciplinary action, termination, or transfer of plaza leadership
• Supervise and manage the plaza leadership team to ensure they are meeting their individual goals
• Ensure compliance with company policies & procedures along with local, state, & federal laws
• Handle customer inquiries and complaints in a professional and timely manner
• Work collaboratively with a variety of support partners

• Responsible for managing the overall day-to-day operations and long-term profitability of a multi-million-dollar travel plaza located along a major highway.
• Lead the day-to-day activities of associates and plaza leadership to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality & safety standards.
• Monitor and analyze progress towards targeted financial and performance objectives then implement strategic changes to sustainably maximize performance and profitability.
• Ensure that each food and beverage concept within the plaza is adhering to the required brand standards.
• Maintain an engaging work culture of continuous learning, information/skill sharing and professional development, including modeling behavior and fostering a culture of accountability.
• Consistently recruit, develop, and retain strong teams to maintain appropriate staffing levels across the plaza.
• Responsible for the hiring, coaching, training, promotion, disciplinary action, termination, or transfer of plaza leadership.
• Supervise and manage the plaza leadership team to ensure they are meeting their individual goals, their business goals, and appropriately supervising & managing their direct reports.
• Ensure compliance with company policies & procedures along with local, state, & federal laws.
• Handle customer inquiries and complaints in a professional and timely manner.
• Work collaboratively with a variety of support partners such as Brand Partners, Human Resources, Loss Prevention, Finance, and Facilities & Maintenance.
• Ensure seamless, cooperative relationships with business partners, vendors, and the communities.

• Responsible for managing the overall day-to-day operations and long-term profitability of a multi-million-dollar travel plaza located along a major highway.
• Lead the day-to-day activities of associates and plaza leadership to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality & safety standards.
• Monitor and analyze progress towards targeted financial and performance objectives then implement strategic changes to sustainably maximize performance and profitability.
• Ensure that each food and beverage concept within the plaza is adhering to the required brand standards.
• Maintain an engaging work culture of continuous learning, information/skill sharing and professional development, including modeling behavior and fostering a culture of accountability.
• Consistently recruit, develop, and retain strong teams to maintain appropriate staffing levels across the plaza.
• Responsible for the hiring, coaching, training, promotion, disciplinary action, termination, or transfer of plaza leadership.
• Supervise and manage the plaza leadership team to ensure they are meeting their individual goals, their business goals, and appropriately supervising & managing their direct reports.
• Ensure compliance with company policies & procedures along with local, state, & federal laws.
• Handle customer inquiries and complaints in a professional and timely manner.
• Work collaboratively with a variety of support partners such as Brand Partners, Human Resources, Loss Prevention, Finance, and Facilities & Maintenance.

• The Assistant General Manager helps the General Manager to ensure that day-to-day business operations run smoothly
• Responsible for confidently delivering performance feedback, setting goals, fostering teamwork, and clearly communicating business objectives
• Ensure the day-to-day supervision of non-management associates, assigning specified work and focusing on store level operation performance
• Coaching and developing shifts supervisors
• Must be able to competently perform duties in the absence of the general manager
• Motivate and positively influence staff, especially during times of low morale
• Address customer needs and resolve issues, ensuring positive and long-term customer relationships
• Ensures inventory data is correct by performing spot inventory counts and checks.

Assistant General Manager

Assistant General Manager, Shift Supervisor

Assistant General Manager, Shift Supervisor

Assistant General Manager

Plaza Director

General Manager – QSR

Assistant General Manager

Assistant General Manager

Assistant General Manager

General Manager

Plaza Director

Plaza Director

Director

General Manager

Assistant General Manager – Cheesequake Travel Plaza