Applegreen

Director

Applegreen

full-time

Posted on:

Location Type: Office

Location: Woodstown • New Jersey • 🇺🇸 United States

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Salary

💰 $80,000 - $90,000 per year

Job Level

Lead

About the role

  • Responsible for managing the overall day-to-day operations and long-term profitability of a multi-million-dollar travel plaza located along a major highway.
  • Lead the day-to-day activities of associates and plaza leadership to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality & safety standards.
  • Monitor and analyze progress towards targeted financial and performance objectives then implement strategic changes to sustainably maximize performance and profitability.
  • Ensure that each food and beverage concept within the plaza is adhering to the required brand standards.
  • Maintain an engaging work culture of continuous learning, information/skill sharing and professional development, including modeling behavior and fostering a culture of accountability.
  • Consistently recruit, develop, and retain strong teams to maintain appropriate staffing levels across the plaza.
  • Responsible for the hiring, coaching, training, promotion, disciplinary action, termination, or transfer of plaza leadership.
  • Supervise and manage the plaza leadership team to ensure they are meeting their individual goals, their business goals, and appropriately supervising & managing their direct reports.
  • Ensure compliance with company policies & procedures along with local, state, & federal laws.
  • Handle customer inquiries and complaints in a professional and timely manner.
  • Work collaboratively with a variety of support partners such as Brand Partners, Human Resources, Loss Prevention, Finance, and Facilities & Maintenance.

Requirements

  • 5+ years of proven success in multi-unit or big-box leadership
  • Utilize computerized software and systems such as Microsoft Office, payroll & time keeping software, inventory management software, and various point-of-sales systems.
  • Passionate about helping people learn and grow their careers.
  • Ability to operate in and navigate through ambiguity, drive clarity, and effectively manage change in a fast-paced environment.
  • Demonstrate excellent communication and collaboration skills.
  • Possess a proven background in maintaining strong cost control and quality standards.
  • Proven ability to drive profitable growth while improving customer and associate satisfaction.
  • ServSafe Certification
Benefits
  • Flexible Schedules
  • Medical/Dental/Vision Insurance
  • Paid Time Off
  • 401 (k) with Company Match
  • Earned Wage Access
  • Pay on Demand
  • Education Assistance
  • Employee Referral Bonus
  • Meal Discount
  • Pet Insurance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
multi-unit leadershipcost controlquality standardsfinancial analysisperformance objectivesstaffing managementcustomer satisfactionfood quality standardsservice speedstrategic planning
Soft skills
communicationcollaborationleadershipcoachingtrainingproblem-solvingaccountabilityadaptabilityteam developmentcustomer service
Certifications
ServSafe Certification