Applegreen

Manager

• Help the General Manager to ensure that day-to-day business operations run smoothly
• Responsible for confidently delivering performance feedback, set goals, foster teamwork, and clearly communicate business objectives
• Ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shifts supervisors
• Must be able to competently perform duties in the absence of the general manager
• Motivate and positively influence staff, especially during times of low morale
• Addressing issues in a timely fashion
• Ensuring company policies and procedures are followed
• Maintains an awareness of all applicable brand standards and all procedures and protocols to maximize brand/landlord/labor relations
• Ensures that the restaurant always looks clean, inviting, and adheres to brand standards
• Ensures cash management is accurate and processed daily, reports are delivered as per company directives
• Address customer needs and resolve issues, ensuring positive and long-term customer relationships
• Ensures inventory data is correct by performing spot inventory counts and checks

Assistant General Manager

Events

• This key role is responsible for performing store safety, security, and loss prevention audits; reviewing, analyzing, and responding to all loss prevention/operational deficiencies in order to protect the assets of the Company.
• Additionally, this position serves as a business partner to travel plaza management in helping to better secure company assets.
• Utilize exception-based reports to analyze financial reports and inventory systems data to ensure operational integrity, identify exception trends, minimize exposure, and identify training, development and loss prevention opportunities within the branch, hub, and region.
• Initiate, conduct, and manage internal investigations involving theft, fraud, substance abuse, etc.
• Conduct interviews to bring resolution to a successful close.
• Assist the Loss Prevention department in developing and implementing strategies, programs and training to reduce exposure as wells as, safeguard associates, customers, and other company assets.
• Execute periodic site visits to perform internal and external threat assessments, training, and investigations.
• Establish and nurture a collaborative relationship with Operations and Human Resources to uphold company policies.
• Act as a liaison with all local law enforcement officials to ensure appropriate coordination of investigations and/or prosecutions.
• Represent the company in court proceedings.

Area Loss Prevention Manager

• This key role is responsible for performing store safety, security, and loss prevention audits; reviewing, analyzing, and responding to all loss prevention/operational deficiencies in order to protect the assets of the Company
• Additionally, this position serves as a business partner to travel plaza management in helping to better secure company assets
• Initiate, conduct, and manage internal investigations involving theft, fraud, substance abuse, etc.
• Conduct interviews to bring resolution to a successful close
• Assist the Loss Prevention department in developing and implementing strategies, programs and training to reduce exposure as wells as, safeguard associates, customers, and other company assets
• Execute periodic site visits to perform internal and external threat assessments, training, and investigations
• Establish and nurture a collaborative relationship with Operations and Human Resources to uphold company policies
• Act as a liaison with all local law enforcement officials to ensure appropriate coordination of investigations and/or prosecutions
• Represent the company in court proceedings

• Perform store safety, security, and loss prevention audits.
• Review, analyze, and respond to loss prevention/operational deficiencies to protect company assets.
• Act as a business partner to travel plaza management in securing company assets.
• Utilize exception-based reports to analyze financial reports and inventory systems data.
• Initiate, conduct, and manage internal investigations involving theft, fraud, substance abuse, etc.
• Conduct interviews to bring resolution to successful outcomes.
• Assist the Loss Prevention department in developing strategies, programs, and training to reduce exposure.
• Execute periodic site visits for internal/external threat assessments, training, and investigations.
• Collaborate with Operations and Human Resources to uphold company policies.
• Liaise with law enforcement for investigations and prosecutions.
• Represent company in court proceedings.

• This key role is responsible for performing store safety, security, and loss prevention audits;
• Reviewing, analyzing, and responding to all loss prevention/operational deficiencies in order to protect the assets of the Company.
• This position reports to the Sr. Director, Loss Prevention and will be responsible for sites primarily in PA, IN, and OH.
• Utilizing exception-based reports to analyze financial reports and inventory systems data to ensure operational integrity.
• Identifying exception trends, minimizing exposure, and identifying training, development and loss prevention opportunities.
• Initiating, conducting, and managing internal investigations involving theft, fraud, substance abuse, etc.
• Conducting interviews to bring resolution to a successful close.
• Assisting the Loss Prevention department in developing and implementing strategies, programs and training to reduce exposure.
• Executing periodic site visits to perform internal and external threat assessments, training, and investigations.
• Establishing and nurturing a collaborative relationship with Operations and Human Resources to uphold company policies.
• Acting as a liaison with all local law enforcement officials to ensure appropriate coordination of investigations and/or prosecutions.
• Representing the company in court proceedings.

• This key role is responsible for performing store safety, security, and loss prevention audits; reviewing, analyzing, and responding to all loss prevention/operational deficiencies in order to protect the assets of the Company.
• Serve as a business partner to travel plaza management in helping to better secure company assets.
• Reports to the Sr. Director, Loss Prevention and will be responsible for sites primarily in PA, IN, and OH with a small number of locations in MA and ME.
• Utilize exception-based reports to analyze financial reports and inventory systems data to ensure operational integrity, identify exception trends, minimize exposure, and identify training, development and loss prevention opportunities within the branch, hub, and region.
• Initiate, conduct, and manage internal investigations involving theft, fraud, substance abuse, etc.
• Conduct interviews to bring resolution to a successful close.
• Assist the Loss Prevention department in developing and implementing strategies, programs and training to reduce exposure as wells as, safeguard associates, customers, and other company assets.
• Execute periodic site visits to perform internal and external threat assessments, training, and investigations.
• Establish and nurture a collaborative relationship with Operations and Human Resources to uphold company policies.
• Act as a liaison with all local law enforcement officials to ensure appropriate coordination of investigations and/or prosecutions.
• Represent the company in court proceedings.

• Responsible for confidently delivering performance feedback, setting goals, foster teamwork, and clearly communicate business objectives.
• Ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shifts supervisors.
• Must be able to competently perform duties in the absence of the general manager.
• Motivate and positively influence staff, especially during times of low morale.
• Addressing issues in a timely fashion.
• Ensuring company policies and procedures are followed.
• Maintains an awareness of all applicable brand standards and all procedures and protocols to maximize brand/landlord/labor relations.
• Ensures that the restaurant always looks clean, inviting, and adheres to brand standards.
• Ensures cash management is accurate and processed daily, reports are delivered as per company directives.
• Address customer needs and resolve issues, ensuring positive and long-term customer relationships.
• Ensures inventory data is correct by performing spot inventory counts and checks.

• Responsible for confidently delivering performance feedback, set goals, foster teamwork, and clearly communicate business objectives
• Ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shifts supervisors
• Must be able to competently perform duties in the absence of the general manager
• Motivate and positively influence staff, especially during times of low morale
• Ensuring company policies and procedures are followed
• Maintains an awareness of all applicable brand standards and all procedures and protocols to maximize brand/landlord/labor relations
• Ensures that the restaurant always looks clean, inviting, and adheres to brand standards
• Ensures cash management is accurate and processed daily, reports are delivered as per company directives
• Address customer needs and resolve issues, ensuring positive and long-term customer relationships
• Ensures inventory data is correct by performing spot inventory counts and checks

• Responsible for confidently delivering performance feedback, set goals, foster teamwork, and clearly communicate business objectives.
• Ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shifts supervisors.
• Must be able to competently perform duties in the absence of the general manager.
• Motivate and positively influence staff, especially during times of low morale.
• Addressing issues in a timely fashion.
• Ensuring company policies and procedures are followed.
• Maintains an awareness of all applicable brand standards and all procedures and protocols to maximize brand/landlord/labor relations.
• Ensures that the restaurant always looks clean, inviting, and adheres to brand standards.
• Ensures cash management is accurate and processed daily, reports are delivered as per company directives.
• Address customer needs and resolve issues, ensuring positive and long-term customer relationships.
• Ensures inventory data is correct by performing spot inventory counts and checks.

Assistant General Manager, Shift Supervisor

• Managing the overall day-to-day operations and profitability of a food and beverage concept located inside of a travel plaza on a major highway
• Operating an assigned quick service restaurant (QSR) and leading a dedicated team that achieves or exceeds the targeted financial and performance metrics
• Leading the day-to-day activities of associates and managers within the QSR to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality & safety standards
• Maintaining operating budgets, inventory controls, food and labor costs, gross profit, and reporting
• Ensuring the QSR consistently meets or exceeds brand standards and food safety requirements
• Fostering an engaging work culture of learning, development, and recognition
• Recruiting, developing, and retaining a strong team to ensure appropriate staffing levels
• Responsible for the hiring, coaching, training, promotion, disciplinary action, termination, or transfer of the QSR team
• Monitoring and enforcing cash handling policies and procedures
• Ensuring compliance with company policies & procedures along with local, state, & federal laws
• Addressing customer needs and resolving issues and complaints in a professional and timely manner, ensuring positive and long-term customer relationships
• Working collaboratively with a variety of support partners such as Brand Partners, Human Resources, Loss Prevention, Finance, and Facilities & Maintenance
• Maintaining seamless, cooperative relationships with business partners, vendors, and the communities

General Manager

Director

• Responsible for managing the overall day-to-day operations and long-term profitability of a multi-million-dollar travel plaza
• Lead the day-to-day activities of associates and plaza leadership to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality & safety standards
• Monitor and analyze progress towards targeted financial and performance objectives then implement strategic changes to sustainably maximize performance and profitability
• Ensure compliance with company policies & procedures along with local, state, & federal laws

Plaza Director

• The Assistant General Manager helps the General Manager to ensure that day-to-day business operations run smoothly
• Responsible for confidently delivering performance feedback, set goals, foster teamwork, and clearly communicate business objectives
• Ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shifts supervisors
• Must be able to competently perform duties in the absence of the general manager
• Motivate and positively influence staff, especially during times of low morale
• Addressing issues in a timely fashion
• Ensuring company policies and procedures are followed
• Maintains an awareness of all applicable brand standards and all procedures and protocols to maximize brand/landlord/labor relations
• Ensures that the restaurant always looks clean, inviting, and adheres to brand standards
• Ensures cash management is accurate and processed daily, reports are delivered as per company directives
• Address customer needs and resolve issues, ensuring positive and long-term customer relationships
• Ensures inventory data is correct by performing spot inventory counts and checks

• The Assistant General Manager helps the General Manager to ensure that day-to-day business operations run smoothly.
• Responsible for confidently delivering performance feedback, set goals, foster teamwork, and clearly communicate business objectives.
• Ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shifts supervisors.
• Must be able to competently perform duties in the absence of the general manager.
• Motivate and positively influence staff, especially during times of low morale.
• Ensure that the restaurant always looks clean, inviting, and adheres to brand standards.
• Address customer needs and resolve issues, ensuring positive and long-term customer relationships.
• Ensures inventory data is correct by performing spot inventory counts and checks.

Accountant

• Support the month-end and year-end close processes for leases, fixed assets, and royalties.
• Perform accounting and reporting for the companys lease portfolio, including fixed and variable rent, percentage rent calculations, state reporting, etc.
• Generate rent statements to report sales and rent due to states.
• Serve as a liaison to address and resolve any state-related requests.
• Handle accounting and reporting for royalties: Prepare royalty calculations for brands.
• Generate royalty statements to report sales and royalties due to the brands.
• Report weekly and monthly sales to brands.
• Collaborate with accounts payable to ensure timely and accurate payment of rent and royalties.
• Review monthly fixed asset invoices, categorize additions, and import them into the subledger.
• Maintain schedules for motor vehicle leases, software amortization, and franchise fee amortization, and prepare related journal entries.
• Prepare balance sheet reconciliations for royalties, franchise fees, computer software, and motor vehicles.

Staff Accountant

• Support the month-end and year-end close processes for leases, fixed assets, and royalties.
• Perform accounting and reporting for the company’s lease portfolio, including fixed and variable rent, percentage rent calculations, state reporting, etc.
• Generate rent statements to report sales and rent due to states.
• Serve as a liaison to address and resolve any state-related requests.
• Handle accounting and reporting for royalties: Prepare royalty calculations for brands.
• Generate royalty statements to report sales and royalties due to the brands.
• Report weekly and monthly sales to brands.
• Collaborate with accounts payable to ensure timely and accurate payment of rent and royalties.
• Review monthly fixed asset invoices, categorize additions, and import them into the subledger.
• Maintain schedules for motor vehicle leases, software amortization, and franchise fee amortization, and prepare related journal entries.
• Prepare balance sheet reconciliations for royalties, franchise fees, computer software, and motor vehicles.