Area Loss Prevention Manager
Applegreen
full-time
Posted on:
Location Type: Hybrid
Location: Lemoyne • Maine • Massachusetts • United States
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Salary
💰 $90,000 - $100,000 per year
About the role
- This key role is responsible for performing store safety, security, and loss prevention audits; reviewing, analyzing, and responding to all loss prevention/operational deficiencies in order to protect the assets of the Company
- Additionally, this position serves as a business partner to travel plaza management in helping to better secure company assets
- Initiate, conduct, and manage internal investigations involving theft, fraud, substance abuse, etc.
- Conduct interviews to bring resolution to a successful close
- Assist the Loss Prevention department in developing and implementing strategies, programs and training to reduce exposure as wells as, safeguard associates, customers, and other company assets
- Execute periodic site visits to perform internal and external threat assessments, training, and investigations
- Establish and nurture a collaborative relationship with Operations and Human Resources to uphold company policies
- Act as a liaison with all local law enforcement officials to ensure appropriate coordination of investigations and/or prosecutions
- Represent the company in court proceedings
Requirements
- Bachelors degree in Criminal Justice, Business, Accounting, or a related field; or equivalent professional experience
- 3-5 years of Loss Prevention or Operations experience within a multi-unit organization
- Strong investigative and interviewing skills; completion of professional interviewing/investigative training such as Wicklander-Zulawski, Reid, or SCAN required
- Wicklander-Zulawski Certification preferred
- Loss Prevention Certification (LPC) preferred
- Demonstrated ability to analyze financial reports and operational data to identify trends, diagnose issues, and resolve internal loss
- Experience conducting Loss Prevention and Operational Audits to assess compliance with organizational policies preferred
- Experience utilizing and, when necessary, installing CCTV and related investigative technologies is desirable
- High level of computer proficiency, including Excel, Outlook, and Word; experience with Power BI preferred
- Excellent verbal and written communication skills with the ability to influence, motivate, and drive organizational change
- Proven team management capabilities, including delegation, issue resolution, coaching, and training
- Ability to interact professionally and effectively with employees, leadership, and the public
- Ability to read, understand, and apply policies, procedures, and written instructions; must be able to communicate clearly and comfortably with customers and internal partners
- Able to work independently, exercise sound judgment, and proactively identify process gaps and opportunities for improvement
- Demonstrated ability to handle confidential information with discretion and professionalism
- Willingness and ability to travel up to 50% of the time
- Spanish language proficiency desirable.
Benefits
- Competitive pay plus 10% bonus
- 401(k) Retirement Savings Plan with a Company match of up to 4%
- Health/Dental/Vision Insurance
- Health Savings Account option
- Company-paid Life Insurance
- Paid Time Off
- Company cell phone
- Employee Assistance Program
- Earned Wage Access
- Education Assistance
- Other Voluntary Benefits
- And an AMAZING team of people to work with!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
investigative skillsinterviewing skillsfinancial report analysisoperational data analysisLoss Prevention AuditsCCTV installationcomputer proficiencyExcelOutlookPower BI
Soft Skills
verbal communicationwritten communicationinfluencing skillsteam managementdelegationissue resolutioncoachingtrainingprofessional interactionjudgment
Certifications
Wicklander-Zulawski CertificationLoss Prevention Certification (LPC)