Applegreen

General Manager

Applegreen

full-time

Posted on:

Location Type: Office

Location: Clyde • Ohio • United States

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About the role

  • Responsible for managing the overall day-to-day operations and profitability of a food and beverage concept located inside of a travel plaza on a major highway
  • Lead the day-to-day activities of associates and managers within the QSR to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality & safety standards
  • Maintain operating budgets, inventory controls, food and labor costs, gross profit, and reporting
  • Ensure the QSR consistently meets or exceeds brand standards and food safety requirements
  • Foster an engaging work culture of learning, development, and recognition
  • Consistently recruit, develop, and retain a strong team to ensure appropriate staffing levels
  • Responsible for the hiring, coaching, training, promotion, disciplinary action, termination, or transfer of the QSR team
  • Monitor and enforce cash handling policies and procedures
  • Ensure compliance with company policies & procedures along with local, state, & federal laws
  • Address customer needs and resolve issues and complaints in a professional and timely manner, ensuring positive and long-term customer relationships
  • Work collaboratively with a variety of support partners such as Brand Partners, Human Resources, Loss Prevention, Finance, and Facilities & Maintenance
  • Maintain seamless, cooperative relationships with business partners, vendors, and the communities

Requirements

  • High school diploma or general education development (GED) equivalent
  • 2+ years of experience as a supervisor or unit-level manager in a quick service restaurant
  • Available to work a flexible on-site schedule approximately 50 hours per week including days, nights, weekends, and holidays
  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
  • Able to stand and walk for an extended period of time; frequently bend, twist, lift and carry at least 20 pounds
  • Occasionally attend meetings or travel to support other locations
Benefits
  • Flexible Schedules
  • Medical/Dental/Vision Insurance
  • Paid Time Off
  • 401 (k) with Company Match
  • Earned Wage Access
  • Pay on Demand
  • Education Assistance
  • Employee Referral Bonus
  • Meal Discount
  • Pet Insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
inventory controlbudget managementfood safety standardscash handling policiescustomer servicestaff recruitmentstaff trainingperformance managementprofitability analysissales management
Soft Skills
leadershipcommunicationproblem-solvingteam developmentcustomer relationship managementcollaborationengagementflexibilityorganizational skillsconflict resolution
Certifications
high school diplomaGED