Apex Service Partners

Marketing

• Develop and implement comprehensive marketing strategies
• Plan and execute integrated marketing campaigns
• Showcase expertise in digital marketing
• Effectively manage marketing budgets
• Monitor and analyze marketing performance metrics
• Ensure consistent branding across all channels
• Stay abreast of industry trends and competitor activities
• Work closely with General Managers and Regional Managers

Marketing Manager

Financial Planning and Analysis

• Lead budgeting, forecasting, and financial planning processes across multiple business units
• Develop and maintain financial models to support strategic initiatives and investment decisions
• Analyze financial and operational performance, identifying trends and opportunities for improvement
• Partner with regional leadership to provide actionable insights and drive business outcomes
• Support M&A activity, including financial due diligence and integration planning
• Prepare monthly and quarterly reporting packages for senior leadership and private equity stakeholders
• Collaborate with accounting, operations, and other cross-functional teams to ensure data accuracy and alignment

FP&A Manager

Bookkeeper

• Process weekly payroll in ADP based on submissions from branch locations, ensuring accuracy and timeliness.
• Prepare payroll sheets, reconcile data, and process manual checks as needed.
• Drive accurate and efficient payroll processes that minimize errors and adjustments.
• Support payroll-related reporting (401k, journal entries, etc.).
• Collaborate with HR and accounting teams on special projects and integrations.
• Assist in onboarding and integrating new companies into payroll processes and ADP templates.
• Provide excellent customer service when addressing payroll questions from internal teams.
• Identify process improvement opportunities and contribute to a culture of continuous improvement.
• Support accounting with clerical tasks when not engaged in payroll processing.

Payroll Specialist

Digital Marketing

• Collaborate with regional marketing teams to understand their marketing and operational goals
• Develop best-in-class LSA profiles
• Manage campaign budgets and optimize performance
• Monitor campaign performance metrics and generate insightful reports
• Stay up-to-date on the latest Google Local Services Ads features and best practices
• Deliver exceptional support and foster strong relationships with internal teams and Google support

Digital Marketing Specialist

Accountant

• Support full-cycle accounting, including balance sheet reconciliations and financial statement preparation.
• Reconcile bank accounts daily and monthly to ensure accuracy.
• Prepare and post journal entries for accruals, prepaids, and deferred revenue.
• Import daily revenue into the accounting system (Sage Intacct).
• Support annual audit and review processes by preparing required documentation and schedules.
• Assist in preparing year-end tax schedules.
• Respond professionally to internal and external accounting inquiries.
• Participate in cross-functional initiatives and special projects to improve processes.
• Perform other duties as assigned to support the team and department goals.

Staff Accountant

Accounts Payable

• Processing invoices
• Conducting accurate data entry
• Maintaining effective communication with vendors to ensure timely payments

Accounts Payable Specialist

• Build and maintain a direct link between finance, accounting, and operations to facilitate accurate and timely reporting and financial planning
• Become the trusted FP&A support for APEX Partner Services functional leaders by leading the budget / forecast process for department costs, supporting functional leaders in monthly variance review of actuals to budget, and providing ad hoc reporting / analysis
• Support preparation of monthly consolidated financial reporting materials
• Support the preparation of quarterly lender compliance reporting
• Develop detailed financial models to facilitate strategic planning and decision-making
• Conduct analyses and build presentations to support Board and management dialogue and capital allocation decisions
• Become recognized as a trusted partner across Apex

FP&A Analyst

Growth Marketing

• Lead initiatives to grow the business through improved operational efficiency, sales performance, and strategic planning.
• Build and lead a high-performing team, fostering a culture of ownership, accountability, and continuous improvement.
• Identify bottlenecks, implement scalable processes, and drive improvements in service delivery, customer satisfaction, and retention.
• Increase key metrics including revenue, sales conversion rates, average invoice value, and maintenance plan adoption.
• Partner with Market leadership to manage budgeting, forecasting, and financial performance (P&L experience is a plus but not required).
• Expand employment opportunities, drive skill development, and promote career advancement across the organization.
• Use analytics to track performance, identify trends, and make informed business decisions.

Growth Director

• Participate in the preparation stage of a new acquisition while maintaining strict confidentiality with regards to acquisition targets
• Support the acquisition integration in person during the early days after the acquisition
• Establish relationships with support staff at newly acquired companies to foster a cohesive team environment
• Work closely with the General Manager (GM) and Market Area President (MAP) to coordinate assignment of accounting related duties
• Ensure adequate training is provided for new team members from the acquisition
• Coordinate the creation and integration of new bank accounts and financing partnerships
• Work closely with the Regional Accounting Manager, Regional A/P Manager and Regional A/R Manager throughout the integration process
• Participate in the preparation and reconciliation of opening balance sheet entries
• Assist with providing external auditors all requested materials, in conjunction with the Controller
• Complete reconciliation of funds transfer needed between Apex and the prior owners in a timely manner
• Participate and assist with other month-end close and reconciliation functions as assigned
• Assist with systems implementation and data integrity to ensure accuracy of financial data
• Identify opportunities for efficiency and implement streamlined procedures where possible
• Execute the individual and team goals that support strategic and operational initiatives
• Contribute to team culture

M&A Accountant

System Administrator

• Responsible for managing, supporting, and optimizing Apex’s enterprise network, VOIP, and web hosting infrastructure across a rapidly growing, acquisition-driven organization.
• Configure, monitor, and maintain Ubiquiti UniFi hardware (WAPs, switches, firewalls).
• Manage IP addressing, port assignments, VLAN configurations, and general network and firewall administration.
• Monitor and analyze network bandwidth and performance; implement improvements as needed.
• Coordinate network circuit procurement, vendor relationships, and lead time management.
• Maintain accurate network diagrams, inventories, and documentation.
• Administer and configure RingCentral or similar SaaS-based VOIP platforms; understand and troubleshoot VOIP call architecture and telephony concepts.
• Configure call routing, IVRs, extensions, and user provisioning; liaise with carriers and VOIP vendors to resolve issues.
• Manage DNS zone files in Azure and domain registrations in GoDaddy or equivalent enterprise registrars.
• Oversee hosting environments (e.g., WPEngine), perform website migrations, and maintain uptime; implement web hosting security and SSL certificate management.
• Execute communications infrastructure integration for new acquisitions following the Apex M&A playbook; standardize systems across new locations.
• Manage multiple technology vendors, track service orders, escalate delivery issues, and ensure SLA compliance.
• Blend hands-on Level 3 technical administration with vendor and project management to integrate new businesses and ensure reliable, secure communications companywide.

Enterprise Communications Systems Administrator

Community Manager

• Support the over-arching community engagement strategy for Apex Service Partners.
• Design community engagement tactics & activations tailored to Home Services.
• Guide the planning and execution of events at our local brands to improve our event execution.
• Educate local brands & teams on our community engagement playbook.
• Manage larger strategic partnerships with charitable organizations, colleges and/or professional sports teams.
• Be an internal champion of community marketing by sharing out our strongest partnerships, largest activations and top-performing brands.
• Identify best practices to drive internal team engagement through volunteer opportunities, recognition and celebrations.
• Effectively communicate with internal teams, agency partners and media outlets to keep projects on time and on track.
• Work closely with the marketing and operations teams to align community engagement strategies with overall business goals.
• Partner closely with Social Media Manager to bring local efforts and initiatives to life on social channels and coordinate cross-functional efforts for holidays, campaigns, and initiatives.
• Build consolidated reports on community efforts and media exposure and provide actionable insights and recommendations to help improve ROI.
• Educate teams on how to track and measure the performance of local events and partners to help understand ROI.

Community Engagement Manager

• Develop and implement comprehensive marketing strategies, including traditional and digital channels, to achieve defined branch objectives
• Plan and execute integrated marketing campaigns, incorporating traditional and digital elements
• Lead agency partnerships and manage internal resources
• Optimize digital marketing channels including LSA, paid search, SEO, Google Business Profiles (GBPs) and aggregators
• Manage marketing budgets to ensure optimal allocation for maximum MER and ROAS
• Monitor and analyze marketing performance metrics and provide insights to evaluate campaign effectiveness
• Ensure consistent branding across all channels and maintain a positive brand image
• Conduct market research and adapt marketing strategies for assigned markets
• Collaborate closely with General Managers and Regional Managers to tailor local marketing initiatives
• Develop each location’s annual marketing plan with monthly and weekly adjustments based on objectives and performance

Recruitment

• Reporting directly to the Regional Talent Acquisition Manager and working closely with regional senior leaders
• Develop and lead all sourcing for Technician hires (70% of role)
• Establish and upgrade recruiting and hiring practices and build a system capable of hiring hundreds annually
• Track and impact people and business metrics; assist in developing forecasts and analyze monthly/annual reporting (10% of role)
• Establish diversity recruiting program focused on outcomes and assist in building culture of performance accountability
• Help implement scalable Talent Technology, ensure adoption of ATS and recruiting tools (e.g., CRM), refresh job ads bi-monthly, and automate recruiting processes (15% of role)
• Contribute toward employer brand development, talent collateral creation, social postings, and local market brand feedback (5% of role)
• Hybrid role based in Plainfield, IN or Columbus, OH with occasional travel (~20%) to other business locations

Talent Acquisition Specialist

Manager

• Train under an experienced General Manager and learn Apex’s operating playbook
• Take ownership of a department and lead day-to-day operations
• Develop and execute strategies to drive key performance metrics
• Deliver a “gold standard” of service through coaching, training, accountability and data-driven decision-making
• Build a high-performance culture that fosters engagement, retention, and team development
• Lead efforts to grow the team and create upward mobility through skill development and career pathing
• Manage financial activities including budgeting and forecasting, with full accountability for P&L performance
• Serve as a visible, hands-on leader, with daily in-person presence required in the Greater Chicago area during the training period

Marketing Manager

FP&A Manager

Payroll Specialist

Digital Marketing Specialist

Staff Accountant

Accounts Payable Specialist

FP&A Analyst

Growth Director

M&A Accountant

Enterprise Communications Systems Administrator

Community Engagement Manager

Marketing Manager

Talent Acquisition Specialist

General Manager in Training