Data and Insights Analyst

Apex Service Partners

Marketing Data & Insights Analyst responsible for leveraging customer data to drive marketing strategy. Collaborating across business units at a leading home services provider.

Posted 6/3/2026full-timeDallas • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $110,000 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Develop and maintain the customer experience platform in partnership with Medallia, including KPI frameworks and recurring reports that support decision-making.
Ensure data accuracy, consistency, and integrity across systems and tools.
Manage and integrate data from our CX platform, Customer Data Platform (CDP), analytics platforms, brand health research and external sources.
Lead the onboarding of new businesses to cNPS platform.
Facilitate training, knowledge sharing and address regional needs.
Act as the trusted point of contact for 6 regions, responding to questions and helping to quickly resolve issues.
Share best practices, toolkits, and playbooks to improve efficiency and consistency across markets.
Identify challenges in local execution and recommend process improvements to regional leaders.
Track and report on both local and national performance metrics, identifying trends, risks and opportunities.
Partner with marketing data engineer to build tools that enable regional leaders to run local analysis with ease.
Translate complex data into clear, compelling insights and actionable recommendations for local operators and marketing leads across the organization.
Inform marketing strategy, segmentation, messaging, targeting, and optimization using data-driven insights.
Support Partner Services Marketing team with ad-hoc data analysis capabilities such as A/B testing and attribution modeling.
Collaborate with cross-functional teams to align data strategies with organizational goals.

Requirements

What you’ll need

Bachelor’s degree in Marketing, Economics, Finance, Mathematics, Statistics, Information Technology, Data Science or relevant fields.
5+ years in marketing analytics, insights, or data-driven marketing roles.
Strong experience working with marketing data (e.g., CRM data, brand health data, digital analytics, campaign performance).
Advanced skills in Excel or Google Sheets; experience with BI tools (e.g., Tableau, Power BI).
Proven ability to communicate insights clearly to senior stakeholders.
Experience with Snowflake or other data engineering systems is a plus.
Experience with AI, machine learning, or statistical analytics is a plus.

Benefits

Comp & perks

medical, dental and vision coverage
unlimited PTO
401(k) matching

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

marketing analyticsdata-driven marketingdata analysisA/B testingattribution modelingExcelGoogle SheetsTableauPower BImachine learning

Soft Skills

communicationproblem-solvingcollaborationtrainingknowledge sharingleadershipdecision-makinginsight translationprocess improvementstakeholder management