ANDRITZ

Product Manager

• Lead the growth and profitability of the competitive refining, screening, and cleaning service portfolio (OEM and non-OEM)
• Analyze market conditions, competitor offerings, and ANDRITZ positioning to identify growth opportunities
• Drive innovation, optimization, and service differentiation across the product line
• Provide technical and commercial leadership to the sales organization (equipment and services)
• Support proposal development, product costing, pricing strategy, and margin optimization
• Partner with Refining/Screening/Cleaning Manager, Site Managers, and Regional Managers to align commercial strategy
• Support reverse engineering efforts, service sourcing, and parts development for competitive equipment
• Collaborate with regional and global product teams on new service offerings, product enhancements, and R&D initiatives
• Participate in service execution, system optimization, and customer site support as required
• Influence production and purchasing decisions to ensure competitiveness and profitability
• Support annual budgeting and forecasting with input from sales and management teams
• Contribute to long- and short-term strategic planning, including sales objectives and training needs

Regional Product Manager – Competitive Equipment, Refining, Screening, Cleaning

Sales Engineer

• Develops relationships with paper mill customer base to identify Andritz sales opportunities
• Conducts paper machine audits and service calls to assist customers with innovated sales applications
• Ensures customer needs are clearly defined and addressed in a timely manner
• Conducts paper machine optimization, shutdown inspections, and prepares onsite reports
• Optimize operating efficiencies for customers utilizing proprietary modeling software programs
• Troubleshoots customer problems and provides and/or helps implement appropriate solutions
• Mitigates warranty exposure through early detection and prevention of potential problems
• Assists paper mills to set up proper records and complete value results platforms
• Helps the local team build and maintain comprehensive databases on customer paper machine clothing roll cover, bowed roll and mechanical specifications, installation and product life information
• Conducts “Rezolve - press optimization studies” of area paper machines to enhance paper machine productivity and increase Andritz sales
• Searches out and recommends new machine clothing, roll cover, and bowed roll applications
• Communicates field activity, including sales opportunities, inter-company items, and competitive issues to the appropriate Regional Sales Manager
• Prepares monthly summary to the Regional Sales Manager outlining highlights of the previous month, a forecast of the requirements of the following month, areas of opportunity in the field, plant issues, and competitive issues/gossip
• Manages an expense budget to maintain and grow business

Application Sales Engineer

Procurement

• Provide guidance to the team, assign tasks, manage workload and manage priorities
• Perform resource loading and capacity planning on a quarterly basis
• Support the Procurement Director in defining and executing strategic procurement initiatives
• Assist in implementing strategic directives laid out by management
• Help establish department goals and objectives
• Manage strategic vendor relationships
• Assist in new vendor development initiatives
• Assist in the roll out of Global Procurement initiatives
• Work closely with Project Directors to resolve issues
• Work closely with Engineering managers and Quality managers to resolve issues and impact change
• Enforce company policies, procedures and guideline related to procurement
• Collect, analyze, and report on procurement KPI’s
• Assist with vendor issues and claims
• Participate and lead in major vendor claims (active/passive)
• Validate and sign-off on supply budgets for the sales & proposals team
• Review and participate in the vendor selection process
• Review and vet procurement approval requests. Digital Approval Workflow
• Assist/lead the more critical commercial negotiations around Terms & Condition
• Approve new vendors
• Generate, validate, and publish various procurement reports
• Place purchase orders in peak load periods, as needed
• Oversee the proper issuance of service agreements for site labor services
• Support the implementation of new tools
• Assist/lead any process improvement initiatives
• Assist in various RCA (root cause analysis) exercises, as needed
• Ensure that procurement procedures are kept up to date
• Train new employees or organize refresher trainings as needed
• Manage annual frame agreements with vendors
• Visit vendor facilities
• Help resolve vendor payment issues
• Other duties as assigned

Procurement Manager

Human Resources

• Maintain accurate employee master data for all P&SM personnel in #APeople.
• Consolidate mapping of competencies, roles, project allocations, and mobility status.
• Monitor P&SM workforce KPIs, producing analyses and monthly dashboards.
• Support the definition and harmonization of Project & Site Assignment frameworks.
• Track compliance with global standards and ensure alignment with Group policies.
• Maintain and update job architecture for all P&SM-related roles.
• Map global training needs for P&SM roles and support the roll-out of programs.
• Serve as Point of Contact for HR matters related to P&SM.
• Contribute to the administration of performance processes and engagement initiatives.

HR Generalist – Global Project and Site Management

Account Manager

• Provide sales coverage for the Midwest Southeast USA region (Indiana, Ohio, Kentucky, Michigan, Wisconsin).
• Be the primary point of contact to build new and long-term relationships with customers.
• Continually look for ways to improve account growth through clear understanding of clients' objectives and goals.
• Ability to drive client retention and satisfaction throughout the territory.
• Serve as a liaison between the client and internal teams.
• Maintain organized and detailed territory records in the Company’s CRM system.
• Represents all product lines assigned on each mill visit
• Responsible for the territory forecasts, budgets and cost controls.

Service Account Manager, MW & SE

Sales

• Achieve the annual sales plan
• Maintain and grow existing top line sales with key accounts in the region
• Perform direct selling by engaging with account decision makers
• Generate new business opportunities by utilizing consultative selling techniques and skills to engage customers
• Differentiate the Andritz product portfolio by promoting its unique focus on advanced technologies and application engineering.
• Achieve objectives defined in sales and marketing plans
• Grow the business top line; expand market share
• Using segment-based market strategies, develop sales and marketing goals; financial and non-financial
• Measure and report customer satisfaction
• Negotiate pricing, delivery conditions, and execution of sales contracts
• Secure purchase orders. Achieve and exceed plan sales numbers for assigned product groups
• Work with other members of the Sales Team to create, develop, and maintain relationships with key accounts
• Work with the VP Sales and Marketing to develop segment-based marketing strategies & sales programs
• Follow market developments, research market trends and maintain knowledge of industry developments throughout the market geography from both a customer and technology basis
• Collaborate with other Sales Managers in information exchange, and education; contributing to the effective coordination of sales and best practices between and within business units
• Propose the sales forecast and the departmental expenditures required for achieving the annual budget
• Provide management reports pertaining to ongoing quotations, order entry, and sales development for the assigned region

Sales Manager

Analyst

• Serve as the Site Technical Leader for vibration and condition monitoring activities
• Oversee vibration data quality, diagnostic accuracy, and reporting consistency
• Work closely with maintenance, operations, and reliability teams to ensure asset reliability and operational excellence
• Lead technical initiatives and guide junior analysts
• Drive reliability improvements at the site level
• Participate in weekend duty rotation with the vibration team, providing remote or on-site support as needed to assist in urgent equipment evaluations or abnormal vibration events

Asset Health Analyst – CAT III

Engineer

• Provide field service support for ANDRITZ White Liquor Plant (WLP) equipment, including lime kiln diagnostics, alignments, maintenance, inspections, and troubleshooting.
• Develop expertise in analysis tools and software used for kiln diagnostics.
• Promote and present ANDRITZ WLP products and services, with emphasis on lime kilns and related equipment.
• Collaborate with customers to identify, justify, and develop upgrade and service projects.
• Collaborate with Service Account Managers to strengthen customer relationships and develop upgrade and service opportunities.
• Identify market needs and support the development of new products and services.
• Manage labor crews for turnkey shutdown services when required and provide advisory field service support when crews are not onsite.
• Communicate and coordinate effectively with customers at all organizational levels.
• Demonstrate strong project management skills, including schedule, budget, quality control, and customer satisfaction.
• Build effective working relationships with global product teams, particularly in Finland.

Project Engineer

• Serves as welding subject matter expert (SME) for Lancaster manufacturing and engineering.
• Provides technical support to production teams for all welding-related operations.
• Programs and configures welding equipment to meet production and quality requirements.
• Develops tooling and fixturing for welded products to ensure efficiency and compliance.
• Qualifies and maintains welding procedures, including writing new procedures and updating existing.
• Qualifies welders and manages welder continuity records to maintain certification standards.
• Troubleshoots and supports maintenance on welding equipment, including mechanized and robotic systems.
• Conducts failure analysis and provides metallurgical recommendations for material-related issues and product integrity.
• Specifies welding equipment and related technology for capital projects, ensuring alignment with production needs and industry standards.

Welding Engineer

• Performing a wide range of project- and service-related tasks for customers
• Installing, commissioning, and starting up new systems
• Delivering lifecycle support services
• Responding to customer service inquiries
• Resolving technical issues
• Serving as a subject matter expert for the line of SMART Products
• Ensuring high customer satisfaction for North American SMART product customers
• Collaborating with other team members to ensure that technical matters are being satisfactorily addressed and resolved in a timely manner
• Providing regular updates to customers regarding the status of their projects and service inquiries
• Preparing and maintaining technical reports in accordance with project scope or service inquiry requirements
• Ensuring that all project and service work is completed in compliance with company policies and procedures.

Field Services Engineer

Project Manager

• Provide field service support for ANDRITZ WLP equipment, including lime kiln diagnostics, alignments, maintenance, inspections, and troubleshooting.
• Develop expertise in diagnostic tools and software used for kiln analysis.
• Present and promote ANDRITZ WLP products and services, with a focus on lime kilns and auxiliary equipment.
• Collaborate with customers to identify, justify, and develop upgrade and service projects.
• Collaborate with Service Account Managers to enhance customer relationships.
• Build strong working relationships with global product teams in Finland.
• Occasionally manage labor crews during turnkey shutdowns or provide advisory field service.
• Identify emerging market needs and support development of new products and services.
• Lead all technical and commercial aspects of assigned projects.
• Develop and manage project schedules and budgets with both local and remote team members.
• Ensure project execution aligns with established procedures.
• Coordinate with engineering to complete required designs.
• Oversee delivery milestones and ensure timely production of project deliverables.
• Negotiate commercial and technical terms with subcontractors in collaboration with purchasing.
• Track subcontractor performance for schedule and quality compliance.
• Maintain clear and consistent communication with customers at all levels.
• Analyze and address project quality issues and customer concerns promptly.
• Prepare and issue monthly project status reports.
• Resolve project challenges while preserving positive customer relationships.

• Provide technical sales to regional Pulp and Paper customers
• Identify, communicate, and pursue sales opportunities of Andritz Pulp and Paper Automation and Digitalization products
• Develop sales materials including PPT’s
• Develop proposal templates and pricing models
• Conduct customer visits focused on sales activities and problem resolution
• Collaborate with global and regional business development and sales groups

Technical Product Sales Manager – Automation, Digitalization

• Develop and execute strategies to expand ANDRITZ’s Paper & Board Machine business in North America.
• Engage customers with a solution-oriented approach, translating technical capabilities into business value.
• Coordinate with Applied Technology and global teams to prepare accurate, competitive technical and commercial offers.
• Build and maintain strong relationships with key decision-makers and industry influencers.
• Monitor trends, competitor activities, and emerging technologies to inform strategy and identify opportunities.
• Provide input on order forecasts, maintain CRM data integrity, and deliver actionable insights to management.
• Work closely with global partners to ensure alignment on customer solutions and growth initiatives.

North America Sales Manager – Paper & Board Machines

• Oversee projects from conception through installation while assuring that a quality product is delivered on time, in budget and with customer expectations being met
• Coordinate directly with Procemex sales and customer interface regarding project status, technical and non-technical issue resolution, customer visits and installation targets
• Monitor project stages, identify potential project issues or delays, and orchestrate their resolution
• Keep management aware of project status
• Provide system engineering support including system configuration and pre-installation consulting

Manager

• Analyze paper and tissue machine process data to validate performance improvements and measure project impact on throughput and financial results for Andritz Fabrics & Rolls
• Utilize established analytics templates to process data, populate reports, and recommend potential enhancements
• Coordinate data collection efforts directly with customers and their teams, under Corporate Account Team oversight
• Maintain and update the Value Results project database, ensuring accuracy, consistency and data integrity
• Identify and implement usability improvements to enhance database functionality
• Support product, sales and corporate accounts teams in developing project trial plans
• Prepare and distribute routine monthly reports (ie – trial summaries, performance updates)
• Coordinate trial activity and documented project results to meet defined CI guarantees within specific Corporations
• Lead customer paper machine process audits and collaborate with internal product stakeholders to evaluate operating conditions, identify performance improvement opportunities, and quantify ROI for optimization initiatives.
• Perform other job-related functions as assigned.

Regional Product Manager – Competitive Equipment, Refining, Screening, Cleaning

Application Sales Engineer

Procurement Manager

HR Generalist – Global Project and Site Management

Service Account Manager, MW & SE

Sales Manager

Asset Health Analyst – CAT III

Project Engineer

Welding Engineer

Field Services Engineer

Project Manager

Technical Product Sales Manager – Automation, Digitalization

North America Sales Manager – Paper & Board Machines

Project Manager

Continuous Improvement Manager