Sales & Service Engineer

ANDRITZ

Sales & Service Engineer handling roll related sales and customer support for the pulp & paper industry in France. Collaborating with customers and providing ongoing service and product support.

Posted 6/27/2026full-timeVille-La-Grand • 🇫🇷 FranceMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Responsible for all roll related sales (roll covers, services and new rolls) for defined customers in France
Responsible for quotations, sales volume, customer liaison and support for Rolls customers.
Introduction and presentation of products
Active acquisition of new customers
Complaint management and problem solving
Support the start-up of PFR products.

Requirements

What you’ll need

Industrial engineering qualifications and experience, ideally in the paper industry, but equivalents will be considered.
Bachelor’s or Master’s degree (paper production/engineering, chemistry, engineering) Or equivalent technical education (Technician / Business Administration) Or experienced papermaker.
Min 5 years of operative, service and/or sales experience.
Proven track record in B2B sales of products in need of explanation or in comparable challenging tasks.
Languages: French & English (fluent in written and spoken).

Benefits

Comp & perks

Continuous customer service and support
Permanent contacts with customers to prepare and support upcoming optimization and troubleshooting activities.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

industrial engineeringpaper productionchemistrysales experienceB2B salesquotation managementcustomer supportproblem solvingproduct presentationcustomer acquisition

Soft Skills

customer liaisoncommunicationcomplaint managementactive listeningnegotiation

Certifications

Bachelor’s degreeMaster’s degreetechnical educationBusiness Administration