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ANDRITZ

Sales & Service Engineer

ANDRITZ

Sales & Service Engineer handling roll related sales and customer support for the pulp & paper industry in France. Collaborating with customers and providing ongoing service and product support.

Posted 6/27/2026full-timeVille-La-Grand • 🇫🇷 FranceMid-LevelSeniorWebsite

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Hard Skills
industrial engineeringpaper productionchemistrysales experienceB2B salesquotation managementcustomer supportproblem solvingproduct presentationcustomer acquisition
Soft Skills
customer liaisoncommunicationcomplaint managementactive listeningnegotiation
Certifications & Qualifications
Bachelor’s degreeMaster’s degreetechnical educationBusiness Administration
Industry Keywords
paper industryoperational experienceservice experiencesales volumePFR products

About the role

Key responsibilities & impact
  • Responsible for all roll related sales (roll covers, services and new rolls) for defined customers in France
  • Responsible for quotations, sales volume, customer liaison and support for Rolls customers.
  • Introduction and presentation of products
  • Active acquisition of new customers
  • Complaint management and problem solving
  • Support the start-up of PFR products.

Requirements

What you’ll need
  • Industrial engineering qualifications and experience, ideally in the paper industry, but equivalents will be considered.
  • Bachelor’s or Master’s degree (paper production/engineering, chemistry, engineering) Or equivalent technical education (Technician / Business Administration) Or experienced papermaker.
  • Min 5 years of operative, service and/or sales experience.
  • Proven track record in B2B sales of products in need of explanation or in comparable challenging tasks.
  • Languages: French & English (fluent in written and spoken).

Benefits

Comp & perks
  • Continuous customer service and support
  • Permanent contacts with customers to prepare and support upcoming optimization and troubleshooting activities.