Ancora Education

Program Manager

• Reporting to the Director of Education, the CDL Program Director is responsible for providing leadership for the CDL Program.
• Provides subject matter expertise and actively participates in curriculum development, revision, and implementation process.
• Provides product knowledge training to the campus leadership and Admissions team.
• Engages with potential students and actively participates in new student orientation.
• Responsible for hiring, assigning, orienting, developing, evaluating, and recognizing Driver Trainers within the program(s) of study.
• Convene meetings with faculty on a regular basis.
• Monitors and supports the student population within his/her program of study.
• Plays an active role in student advising process, including advising students during the provisional period and meeting with students who initiate a complaint.
• Analyzes student population data and identifies students who may be at risk, providing support and information concerning student services.
• Responsible for continuous improvement of the program and data collection for purposes of analyzing program performance.

Program Director – CDL

• Provide leadership for the CDL Program.
• Provide subject matter expertise and participate in curriculum development and implementation process.
• Provide product knowledge training to the Account management group.
• Assist in new student orientation and engage with potential students.
• Responsible for hiring, assigning, orienting, developing, evaluating, and recognizing Driver Trainers.
• Convene meetings with faculty regularly.
• Monitor and support the student population within assigned responsibility.
• Analyze student population data and identify students at risk.
• Collect data to analyze program performance for continuous improvement.

• Reporting to the Area Manager/Regional Program Director, the CDL Program Director is responsible for providing leadership for the CDL Program.
• Provides subject matter expertise and actively participates in curriculum development, revision, and implementation process.
• Provides product knowledge training to the Account management group, utilizing materials generated via the centralized curriculum development process.
• Engages with potential students and actively participates in new student orientation.
• Responsible for hiring, assigning, orienting, developing, evaluating, and recognizing Driver Trainers within the program(s) of study.
• Monitors and supports the student population within the program of study.
• Plays an active role in the student advising process and provides academic advising as needed.
• Analyzes student population data and identifies students who may be at risk.
• Collects data for purposes of analyzing program performance.
• Provides leadership in developing and maintaining the campus effectiveness plan.

Program Director

• Reporting to the Area Manager/Regional Program Director, the CDL Program Director is responsible for providing leadership for the CDL Program.
• Provides subject matter expertise and actively participates in curriculum development, revision, and implementation process.
• Provides product knowledge training to the Account management group, utilizing materials generated via the centralized curriculum development process.
• Responsive to the Account management staff when asked to engage with potential students and actively participates in new student orientation.
• Responsible for hiring, assigning, orienting, developing, evaluating, and recognizing Driver Trainers within the program(s) of study.
• Convene meetings with faculty on a regular basis.
• Monitoring and supporting the student population within his/her program of study.
• Active role in the student advising process, including advising students during the provisional period.
• Analyze student population data, working with faculty and staff to identify students who may be at risk.
• Responsible for continuous improvement of the program.

• Providing leadership for the CDL Program
• Participating in curriculum development and implementation
• Hiring, orienting, and developing Driver Trainers
• Advising students during the provisional period
• Analyzing student population data
• Monitoring program effectiveness and improving it continuously

Program Director – CDL, 100% Traveling

• Reporting to the Area Manager/Regional Program Director, the CDL Program Director is responsible for providing leadership for the CDL Program.
• Actively participates in curriculum development, revision, and implementation processes.
• Responsible for hiring, assigning, orienting, developing, evaluating, and recognizing Driver Trainers.
• Convene meetings with Driver Trainers on a regular basis.
• Responsible for monitoring and supporting the trainee population.
• Plays an active role in the student advising process.
• Analyzes student population data and identifies students who may be at risk.
• Collects data for purposes of analyzing program performance.
• Engaged in the development and maintenance of the effectiveness plan of training delivery.

Contract Specific CDL Program Director

Director

• Support online campus efforts to effectively deliver quality customer service to prospective students.
• Assist Directors of Admissions in the process of hiring, training, and managing admissions staff.
• Follow all company, state, accreditor, and US DOE accreditation compliance regulations, processes, and policies.
• Provide tactical guidance, assistance, and leadership to ensure new student satisfaction during the admissions process.
• Ensure accuracy and timeliness of all paperwork and reports.
• Randomly audit enrollment files to ensure accountability/accuracy of documents.
• Collaboratively participate in employee performance evaluations and scheduled performance reviews.
• Ensures that objectives, goals, plans, budgets, policies, practices and actions produce desired Admissions results, consistent with the overall mission and strategic plan for the department.
• Develops and executes both short-term and long-term Admissions strategies in the department to ensure the Company’s growth and profitability objectives are met.
• Establishes and maintains an effective system of communication throughout the department.
• Ensure that policies and decisions are properly executed at all levels.
• Ensures that Director of Admissions carry out supervisory responsibilities which include the following: planning, assigning, and directing work of subordinates; appraising their performances; rewarding and disciplining associates; addressing complaints and resolving problems.
• Ensure that Directors of Admissions are properly trained to handle all responsibilities for their location.
• Ensures that morale of all Admissions personnel in the region is positive and provides for a viable organization in order to meet its commitments.
• Provides personal leadership that encourages associate productivity and responsiveness to the needs of the department.

Senior Director – Admissions

Account Manager

• Process high-volume of outbound and inbound telephone calls, responding timely to all customer inquiries
• Share industry related information with prospective students
• Weekly follow-ups with new students ensuring their positive transition to being an active student
• Contribute to team initiatives and outcomes
• Use internal management software to properly facilitate and track disposition of all potential students that have inquired and students that have enrolled
• Ensure all paperwork is completed accurately and in a timely manner
• Track graduate student outcomes (job placement + credential rates) and manage relationships with potential employers
• Attend weekly trainings, daily check outs, and other additional meetings facilitated by the Program Manager-EDU Partnerships and Director of EDU Partnerships
• Other duties as assigned

• Manage all admissions activities to maximize efficiency at the campus
• Provide tactical guidance, assistance, coaching, and leadership to ensure the achievement of admissions operational objectives and goals
• Supervise production and activity, and maintain positive morale of the admissions team members.
• Maintain full compliance in all recruiting activities, following all college, state and federal accreditation regulations and policies
• Train, develop, coach, and mentor Admissions Representatives
• Analyze and manage conversion rates, show rates, and other departmental metrics
• Ensure accuracy and timeliness of all paperwork and reports
• Randomly audit enrollment files to ensure accountability/accuracy of documents

Director – Admissions

• Responsible for management and administration of assigned program related to teaching, advising students, and program development
• Work with faculty and support staff to promote continuous improvement in the quality of instruction
• Safeguard compliance with accrediting bodies and institutional policies
• Establish and maintain a conducive learning environment for students and faculty
• Identify, hire, and train qualified faculty
• Monitor integration of learning philosophy in daily instruction
• Provide timely faculty mentoring, observations, coaching, and feedback
• Ensure ongoing compliance with accreditation standards
• Advise students on academic performance and program progression

Program Director – Welding

• The Program Director is responsible for all aspects of management and administration of their assigned program related to teaching, advising students, program development and effectiveness, clinical/extern site management, internship management, student progression, review and analysis of program data and outcomes, scheduling (student and faculty), student learning outcomes, and retention in accordance with company policies and procedures.
• In support of the company's mission, the Program Director works with the faculty and support staff to promote continuous improvement in the quality of instruction through ongoing development, coaching, and training.
• The Program Director safeguards and upholds the highest standards of compliance with accrediting bodies, state regulators, institutional policies, procedures, and best practices.
• Establish and maintain a conducive learning environment for students and faculty.
• Identify, hire and train qualified faculty.
• Monitor and promote the integration of the Ancora Education Learning Philosophy and Core Classroom Principles in daily instruction and student interaction.
• Partner with the Director of Education to lead the faculty development efforts of the department, including orientation, on-going training, and professional development.
• Provide timely faculty mentoring, observations, coaching, and feedback.
• Maintain course schedules and assign faculty workloads in accordance with company and regulatory policies.
• Work in conjunction with the Campus President and Director of Education to ensure appropriate levels of equipment, training aides, and materials that support the program curriculum and learning objectives.
• Ensure on-going compliance of the program, maintaining national and programmatic accreditation standards.
• Identify, coordinate, and maintain working relationships with outside entities that provide clinical/extern experiences.
• Advise students on academic performance and program progression.
• Evaluate program specific outcomes and implement improvement strategies as needed.
• Maintain curriculum in accordance with company, state, and accreditor standards.

Program Director – Dental Assisting

• Provides oversight and leadership to the Academic Department
• Coordinates and facilitates the New Student Orientation Program
• Develops a Master Schedule of Classes
• Hires and supervises Program Directors
• Ensures compliance with accreditation and state regulations

Director – Education

• Responsible for all aspects of management and administration of the assigned program related to teaching, advising students, program development and effectiveness, clinical/extern site management.
• Internship management, student progression, review and analysis of program data and outcomes.
• Scheduling (student and faculty), student learning outcomes, and retention in accordance with company policies and procedures.
• Work with the faculty and support staff to promote continuous improvement in the quality of instruction through ongoing development, coaching, and training.
• Safeguard and uphold the highest standards of compliance with accrediting bodies, state regulators, institutional policies, procedures, and best practices.

Program Director – Electrical

Call Center Representative

• Provide prompt and exceptional customer service and support for all Ancora brands
• Handle inbound inquiries and execute outbound calling
• Meet established KPI metrics and performance expectations
• Participate in ongoing training and coaching

Contact Center Representative

Solutions Engineer

• Under the supervision of the Director of Career Services (DCS), the Business Solution Consultant (BSC) is responsible for development and management of employer relationships that will result in acceptable employment opportunities for students and graduates.
• The BSC is responsible for procuring employer partnerships, Advisory Board Members, Externship Sites and uncovering Grass Roots activities for campus participation.
• The BCS is also responsible for maintaining organized, detailed, accurate records regarding employer visits, job leads and job orders.
• When requested, the BSC will assist in gathering Employment Verification Reports from employers so that graduate placements can be documented in CampusVue and verified.
• The BSC must uphold the Ancora core values at all times.
• Build and maintain sustainable and long-term relationships with local, regional and national employers to increase employment opportunities for all campus graduates.
• Develop and maintain community involvement to support successful company branding within the physical footprint of their campus.
• Attend weekly meetings with DCS and other members of the Career Services team to understand the weekly goals required to provide available graduates and upcoming graduates with employment opportunities.
• Identify the optimal number of job leads and job orders for graduate placement through employer cold-calls, off-site employer meetings and prospecting.
• Follow-up with employers after graduate interviews for feedback and hiring possibilities.
• Document all employer meetings, job leads and job orders in CampusVue.
• Work closely with Career Coaches to ensure opportunities are developed that are a match for available graduates and upcoming graduates.
• Deliver Daily Activity Report (DAR) to the Director of Career Services daily.
• Deliver Expense Report weekly for reimbursement.
• Ability to prioritize and strategize for optimal outcomes.

Program Director – CDL

Program Director – CDL

Program Director

Program Director

Program Director – CDL, 100% Traveling

Contract Specific CDL Program Director

Senior Director – Admissions

Account Manager

Director – Admissions

Program Director – Welding

Program Director – Dental Assisting

Director – Education

Program Director – Electrical

Contact Center Representative

Business Solutions Consultant