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Director – CDL Admissions
Ancora EducationDirector of remote CDL Admissions overseeing admissions teams and processes for Ancora Education. Ensuring compliance and quality delivery while leading and mentoring staff in a dynamic environment.
About the role
Key responsibilities & impact- Support remote admissions efforts to effectively deliver quality customer service to prospective students.
- Lead in the process of hiring, training, and managing admissions staff.
- Initiate, design, and deliver departmental training and developmental activities that cover a variety of topics.
- Follow all company, state, accreditor, and US DOE accreditation compliance regulations, processes, and policies.
- Provide tactical guidance, assistance, and leadership to ensure new student satisfaction during the admissions process.
- Ensure accuracy and timeliness of all paperwork and reports.
- Randomly audit enrollment files to ensure accountability/accuracy of documents.
- Collaboratively participate in employee performance evaluations and scheduled performance reviews.
- Provide departmental updates through reports, discussions, and meetings with senior leadership.
- Ensure that objectives, goals, plans, budgets, policies, practices and actions produce desired Admissions results, consistent with the overall mission and strategic plan for the department.
- Develop and execute both short-term and long-term Admissions strategies in the department to ensure the Company’s growth and profitability objectives are met.
Requirements
What you’ll need- Bachelor’s degree in business, marketing, or a related field preferred
- Minimum of 3 years’ experience successfully managing admissions teams
- Excellent people management skills with demonstrated ability to inspire and motivate employees
- Demonstrated leadership skills including the ability to develop, motivate, and lead staff
- Superior written and verbal communication skills
- Ability to lead and work in an observation/coaching style environment
- Good working skill set with MS Office, including MS Word, Excel, PowerPoint, and Google Suite
- Verifiable ability to work in fast-paced environment; willingness to have a flexible work travel schedule
- Master’s degree in business, marketing, or a related field preferred
- 8 years of management experience with remote/online admissions teams
Benefits
Comp & perks- 1001 - 5000
- ⚕️ Healthcare Insurance
- 💳 Fintech
- 🤝 B2B
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
team managementadmissions strategy developmentperformance evaluationcompliance regulation adherencereport accuracytraining design and deliverycustomer servicedata auditingbudget managementgoal setting
Soft Skills
people managementleadershipcommunicationmotivationcoachingcollaborationflexibilityinspirationorganizational skillsproblem-solving