Sourcing Analyst, Print
Staples Promotional Products
SFDC
Director, IT Commercial Applications
Amylyx Pharmaceuticals
full-time
Posted on:
Origin: • 🇺🇸 United States • Massachusetts
Visit company websiteJob Level
Lead
Tech Stack
SFDC
About the role
- Build strong partnerships across business and technical teams to foster collaboration and effective project execution.
- Lead the implementation and support of Commercial and Medical business-facing applications, ensuring alignment with strategic priorities.
- Serve as the primary IT contact for audit and compliance matters related to Commercial and Medical systems, ensuring adherence to regulatory and internal controls.
- Establish and maintain IT processes and standards for application support within the Commercial and Medical domains.
- Oversee application enhancements and support activities in alignment with product launch and business objectives.
- Act as a functional and technical advisor to define, estimate, and propose solutions for business opportunities.
- Contribute to annual budgeting and planning for Commercial and Medical systems.
- Administer CRM platforms (e.g., Salesforce, Veeva) for Commercial and Medical Affairs teams.
- Manage vendor relationships, including assessments and contract negotiations.
- Coordinate issue resolution with internal teams and external service providers.
- Maintain the integration roadmap for Commercial and Medical applications (e.g., Commercial Data Environment, HUB, Aggregate Spend, Master Data Management).
- Lead RFP processes, evaluate proposals, develop ROI analyses, and ensure proper documentation for IT initiatives.
- Ensure compliance with regulatory requirements, including FDA computer systems assurance, SOX, and GDPR.
Requirements
- Bachelor’s degree in Computer Science or related field.
- Minimum 10 years of progressive IT experience, including project and team management.
- 5+ years of experience with CRM and customer engagement platforms (e.g., Salesforce.com, Veeva).
- Strong understanding of service delivery and application lifecycle management.
- Familiarity with data privacy regulations and their application to business operations.
- Proven ability to lead cross-functional teams and manage external service providers.
- Experience with enterprise systems and software vendor selection.
- Excellent communication, analytical, and problem-solving skills.
- Ability to prioritize tasks and make sound decisions under pressure.
- Demonstrated success in managing IT projects within controlled change management frameworks.
- Strong customer service orientation and interpersonal skills.
- Self-motivated with high attention to detail.
- (Preferred) Experience in Life Sciences, particularly within high-growth pharmaceutical or biotech environments.
- (Preferred) Experience in Commercial, Marketing and/or Medical Operations within Life Sciences.
- (Preferred) Proficiency in managing SaaS-based application implementations.
- (Preferred) Strong analytical skills with the ability to translate business needs into technical requirements.
- (Preferred) Experience with commercial applications and data warehousing.
- (Preferred) Skilled in documenting and analyzing business requirements and functional specifications.
- (Preferred) Effective facilitator of team collaboration and group sessions.
