Rippl

Salesforce Product Manager (Remote - Virtual Healthcare)

Rippl

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $99,000 - $130,000 per year

Job Level

Mid-LevelSenior

Tech Stack

SFDC

About the role

  • The Salesforce Product Manager will serve as the strategic owner of Rippl’s Salesforce platform, ensuring it meets the needs of our Growth, Partner Success, Clinical, and Operations teams.
  • Reporting to a senior product leader, this role will translate business needs into a clear Salesforce roadmap, define priorities, and work closely with Salesforce Administrators, developers, and business stakeholders to deliver impactful solutions.
  • This is a hands-on, cross-functional role ideal for someone who thrives at the intersection of business and technology and is passionate about using systems to improve healthcare delivery.
  • Own and manage the Salesforce product roadmap, ensuring alignment with business priorities and user needs.
  • Partner with internal teams (Growth, Partner Success, Clinical, Operations) to gather requirements, define user stories, and prioritize enhancements.
  • Collaborate with Salesforce Administrators and developers to ensure timely delivery of features, automations, and integrations.
  • Conduct user research, testing, and feedback sessions to improve adoption, usability, and workflow efficiency.
  • Define and track KPIs to measure Salesforce performance, adoption, and business impact.
  • Create and maintain clear product documentation, including requirements, process flows, acceptance criteria, and release notes.
  • Coordinate communication and change management around new features, including training and release updates for business users.
  • Ensure product decisions support compliance with healthcare regulations and data privacy requirements.

Requirements

  • Bachelor's degree required; technical, business, or healthcare-related field preferred.
  • 4–7 years of experience in product management, Salesforce administration, or Salesforce product ownership.
  • Demonstrated ability to translate complex business needs into scalable Salesforce strategies, roadmaps, and workflows.
  • Strong experience leading cross-functional teams, influencing stakeholders, and prioritizing initiatives to maximize business impact.
  • Proven ability to measure and report on adoption, ROI, and operational efficiency of CRM systems.
  • Excellent analytical and problem-solving skills, with a focus on strategic planning, process improvement, and change management.
  • Ability to partner with technical teams (Administrators, developers) without performing day-to-day configuration, guiding system decisions through business objectives.
  • Passion for leveraging technology to transform healthcare delivery and drive measurable outcomes for patients, caregivers, and operational teams.
  • Preferred: Familiarity with SFDC development paradigms (Lightning/Apex components, new object configuration, etc.)