Amplify

Content Marketing Manager

• Develop and review instruction that authentically aligns to standards and progresses in substantial, organic ways
• Revise instruction to meet the needs of a diverse range of learners
• Source rich and engaging texts for content development
• Craft lessons that support students at all levels, helping them become strong readers who can dig into a text, deliberately investigate key elements, collaborate to refine their understanding, and express that understanding through presentations, performances, writing, or other means
• Collaborate with designers, developers, and other content producers to bring lessons to life

Content and Instructional Specialist, English Language Arts – Contract

Art Director

• Design for teacher, student, and administrator experiences, curriculum content, and occasional marketing materials
• Design both print and digital materials
• Lead the concepting and design development of small and large-scale projects
• Collaborate closely with other members of the design, content, product, and operations teams
• Effectively articulate concepts and creative solutions verbally and participate in design critiques by sharing and receiving constructive feedback
• Direct a team of artists and production designers and manage reviews and feedback cycles with stakeholders

Art Director – Contractor

Full-stack Engineer

• Build high-quality, robust, scalable software solutions that help Amplify build and maintain a best-in-class learning platform.
• Develop code (primarily front-end components), including automated tests and related tooling.
• Reviewing code from other engineers on the team, bringing your keen eye for pragmatic and elegant solutions to challenging problems.
• Collaborate with our DevOps team to develop, manage, and monitor our deployment processes and infrastructure.
• Ensuring that our software meets the needs of all students and works reliably in real classrooms.
• Engaging in proactive testing and monitoring of our systems and guaranteeing a good experience for our end users.
• Participating in a collaborative learning environment within Amplify Engineering: reviewing code from other engineers and participating in learning sessions to foster best practices and engineering culture.

Senior Software Engineer

Customer Success Manager

• Own the entire customer journey for a defined book of business from launch through post-sale
• Develop and execute advanced success plans aligned with customer goals to facilitate account expansion and retention
• Cultivate robust partnerships with account leaders to develop long-term student achievement strategies and set multi-year goals
• Act as a consultant and coach to district leaders, defining and measuring the realization of curriculum objectives
• Execute project plans for implementations
• Work with district/school personnel to define project priorities, ensuring launch readiness and success
• Proactively identify risks and launch blockers; alert stakeholders and implement solutions or workarounds to keep projects on track
• Leverage project tracking tools for consistency; maintain knowledge of project status to communicate effectively with internal and external partners
• Coordinate the development of Professional Learning plans and involve product specialists as needed to meet customer requirements
• Review and analyze account data to identify usage trends and develop actionable insights
• Develop a deep understanding of customer contracts to ensure compliance and proactively make recommendations
• Accurately report and monitor the health of customer engagements and drive corrective action plans where needed
• Partner with internal teams to resolve customer issues, align on initiatives, and help inform the approach to customer lifecycle processes
• Maintain expertise across Amplify’s suite of products to advise accounts across all curriculum needs

Customer Success Manager – Inside, Small Accounts

Technical Project Manager

• Lead software development, business process analysis, and complex technology transformation projects across cross-functional teams
• Manage multiple projects simultaneously, ranging from small initiatives to large, multi-phase programs
• Develop and maintain detailed project plans, timelines, status reports, and risk registers aligned to project scope and complexity
• Provide hands-on leadership to cross-functional teams with a focus on schedule, scope, quality, and clear communication
• Foster a highly collaborative project environment and encourage strong cross-departmental partnerships
• Conduct project risk assessments and communicate mitigation strategies proactively
• Serve as the single point of contact for assigned projects, owning delivery from initial concept through final implementation
• Plan and lead project meetings, ensuring alignment, accountability, and progress tracking

Project Manager

• Develop a strong understanding of the goals, priorities, timeframe, and resources for projects
• Create and manage project plans, schedules, and budgets, ensuring compliance with project goals, setting and monitoring scope throughout the project lifecycle, and delivering projects within timeline and budget constraints
• Champion and implement proven project management methodologies to meet project objectives
• Manage multiple projects and workflows simultaneously, meeting the needs of projects in various stages and prioritizing when necessary
• Establish, monitor, and iterate on processes and workflows, maintaining documentation throughout
• Track and communicate project status, risks, decisions, and emergent issues to senior management
• Organize and lead project meetings. Capture notes and share out next steps with the team.
• Collaborate with Product Leadership, Content Leadership, and Director of Project Management on action items, day-to-day task management, and prioritization
• Problem-solve with team members and stakeholders within a dynamic project environment
• Coordinate internal resources and third parties/vendors to ensure the effective and timely completion of project deliverables
• Be an active participant in removing blockers and moving toward project decision-making
• Proactively look for opportunities to improve processes, documentation, etc.

Project Manager, Literacy – Contract

Program Manager

• Overseeing project management activities across the Customer Experience organization
• Leading a team of high-performing project managers supporting Professional Development initiatives
• Directly managing high-priority, high-visibility projects
• Ensuring strong project execution and clear communication
• Monitoring project health and proactively identifying risks
• Partnering cross-functionally to define scope, goals, and success metrics

Associate Director, Program Management, Customer Experience

Analytics Engineer

• Respecting privacy and ensuring security while offering valuable insights
• Making inquisitive choices in tech stack, database design, and encryption
• Building analytical models for reporting to administrators
• Helping school principals understand how education is delivered
• Architecting data warehouse schemas and SQL transforms
• Creating data solutions using tools like Snowflake, Airflow, DBT, SQL, Python, Cube.dev
• Leading collaboration on cross-functional teams and participating in workshops

Senior Analytics Engineer

• Directly manage, hire, and develop a regional team of Customer Success Managers and Digital Success Managers.
• Foster a collaborative, high-achieving environment where team members feel supported and empowered to grow.
• Translate high-level company objectives into actionable operational plans for those managed.
• Set clear strategic goals for the team regarding retention, engagement, and customer sentiment.
• Oversee the health of the regional book of business and track usage metrics and account health scores.
• Analyze trends and insights to make informed decisions.

Director, Customer Success – Inside/Small Accounts

• Directly manage, hire, and develop a regional team of Customer Success Managers
• Set clear strategic goals for team regarding retention, engagement, and customer sentiment
• Drive consistent delivery of the "Amplify Experience" across all accounts
• Analyze trends and insights to make informed decisions
• Serve as primary point of escalation for high-stakes customer issues
• Build and maintain strong relationships with key enterprise clients

Director, Customer Success – South Central

• Support the development of critical transformation initiatives at Amplify, including Driving and coordinating investment business decisions, memorializing ROI, scope, delivery timeline and critical decision points for major product lines.
• Rolling out a cross-team organizational planning calendar, blending the 40,000 ft view of end-to-end launch with key deep dive milestones to achieve commercial and operational readiness.

Project Management Director – Strategic Initiatives

Operations

• Serve as the primary point of contact for onboarding-related inquiries from new hires and managers
• Monitor and manage the team inbox and shared intake channels
• Triage requests and issues, resolving where possible and escalating appropriately to Director of Onboarding and Employee Readiness or Onboarding Operations Manager
• Ensure timely, clear, and empathetic communication with impacted employees and managers
• Coordinate logistics for onboarding experiences such as: Welcome & Connection sessions, Orientation scheduling and invites, Virtual meeting setup and coordination
• Support smooth execution of experience touchpoints
• Manage weekly compliance training audit for New Hires and Contingent Workers
• Support operational exceptions (e.g., equipment delays, access issues)
• Partner with IT, HR Ops, and Onboarding Operations to resolve issues quickly
• Track recurring issues and flag patterns for improvement
• Protect the employee experience during disruptions
• Follow established operational processes and standards
• Maintain accurate records of issues, resolutions, and trends
• Support documentation updates to improve clarity and consistency

Onboarding Operations Coordinator – Contractor

• Develop and review instruction in Spanish that authentically aligns to standards and progresses in substantial, organic ways
• Revise instruction to meet the needs of a diverse range of learners
• Source rich and engaging texts in Spanish for content development
• Revise lessons in Spanish that support students at all levels, helping them become strong readers who can dig into a text, deliberately investigate key elements, collaborate to refine their understanding, and express that understanding through presentations, performances, writing, or other means
• Collaborate with designers, developers, and other content producers to bring lessons to life

Content and Instructional Specialist, Spanish Language Arts – Contract

Business Analyst

• Combine analytical expertise with cross-functional collaboration
• Support systems enhancements and strategic initiatives across Customer Experience sub-teams
• Translate business requirements into technical specifications
• Facilitate stakeholder alignment and project execution
• Document edge cases, assumptions, and dependencies to reduce rework

Business Analyst, Customer Experience

Product Specialist

• Work in partnership with sales staff to develop, support, and close sales opportunities
• Work in partnership with the literacy product specialist team to support and develop active sales opportunities
• Present the literacy suite of Amplify materials to administrators and teacher committee teams
• Assist in the development of sales support materials to reflect the best positioning and messaging of Amplify programs
• Support and assist with product training for members of the Sales team
• Participate in Amplify Professional Development training
• Maintain knowledge and expertise in K-8 educational trends
• Develop customer-facing workshops that position Amplify solutions in pre-sales opportunities.