Amplify

Associate

• Ensure expenses are coded correctly in the Concur expense platform in compliance with internal policy and procedures
• Guide employees on proper expense coding and classifications
• Create and assist with managing event budgets for Sales stakeholders
• Assist with order requests for customer swag and marketing materials through the designated portal
• Verify the accuracy of commission plan calculations
• Support day-to-day commission-process workflow
• Research financial questions and track down answers
• Partner with Sales Enablement to design training courses and host live demonstrations
• Maintain and update training materials to reflect current processes and best practices
• Perform other duties as assigned

Reporting Associate

Tutor

• Deliver literacy-based tutoring lessons to Kindergarten–Eighth Grade students using Amplify’s structured, research-based curriculum
• Plan lessons and prepare for each tutoring session
• Provide tutoring sessions remotely during assigned weekday school hours
• Commit to the assigned tutoring group for approximately 15 weeks
• Participate in initial training and ongoing professional development
• Accept and implement coaching and feedback
• Help students meet their reading goals
• Maintain a private, quiet, distraction-free tutoring environment
• Use Amplify platforms and materials to deliver lessons
• Pursue additional tutoring endorsements or special projects after demonstrating success

Virtual Tutor

Math Tutor

• Deliver tutoring sessions using Amplify’s structured, research-based curriculum
• Initially conduct literacy-based lessons
• Prepare lessons for each tutoring session
• Work with Kindergarten–Eighth Grade students
• Implement ongoing coaching and feedback
• Participate in professional development and learning opportunities
• Help students meet their reading goals
• Maintain consistent tutoring schedules for assigned student groups
• Complete a 15-minute early login before sessions
• Commit to assigned tutoring groups for approximately 15 weeks
• Use Amplify platforms and materials
• Potentially obtain additional endorsements and participate in special projects

• Virtually observe and support Math and Reading Tutors in preparing for and implementing high-quality virtual tutoring sessions in math and literacy
• Use varied coaching strategies, including structured feedback, modeling, recording exemplars, co-planning sessions, and professional development
• Plan and facilitate internal team meetings supporting tutor development
• Design and facilitate ongoing professional development focused on content knowledge, instructional moves, and implementation fidelity
• Create tools, systems, and training to onboard new Math and Reading Tutors
• Identify trends in tutor performance, student needs, and implementation challenges, and recommend responsive supports or program adjustments
• Partner with the Program Manager to communicate expectations and ensure tutors are on time, on schedule, and follow lessons with fidelity
• Support learning walks, account reviews, and presentations for school and district partners
• Develop and facilitate professional development for district and school leaders using Amplify Tutoring materials
• Tailor professional development sessions with the Tutor Talent team to customer needs
• Surface insights about tutoring practice, program implementation, and growth areas
• Use AI tools responsibly to improve quality, streamline workflows, increase efficiency, and support coaching, planning, communication, and resource development

Tutor Coach

Project Manager

• Drive the delivery lifecycle, create project schedules and manage execution of projects
• Orchestrate project handoffs and improve inefficient workflows
• Manage cross-project dependencies and mitigate risks
• Operationalize planning and execution meetings
• Monitor resource allocation and manage vendors
• Communicate regularly with teams and ensure visibility

Sales Development Rep

• Respond to inbound leads in a specified region within target response times through high-velocity calling and email strategies
• Qualify leads using rigorous criteria to determine program and service fit, document conversation details, and schedule appointments for Account Executives to advance the sale
• Consult with prospects to identify their needs and align them with solutions and services.
• Provide valuable resources to help prospects find high-quality instructional materials.
• Develop expertise in K-12 purchasing cycles as they relate to school districts, Title I, and federal funding guidelines
• Identify opportunities to meet the needs of all key stakeholders, including teachers, administrators, and students
• Prioritize leads and accurately maintain activity in relevant CRM systems
• Participate in weekly & bi-weekly meetings and share relevant market feedback
• Continuously invest in your product and territory knowledge to show up as a credible, informed resource for internal and external customers

Sales Development Representative

Product Specialist

• Support the Product Relations Manager in developing optimal product configuration framework with manufacturing, distribution, and other supply chain functions.
• Support the Product Relations Manager in maintaining processes between Supply Chain Operations and Product Development to ensure product design frameworks are implemented consistently and monitored for quality.
• Ensure product hierarchies and attributes support business reporting while maintaining enterprise standards for product configuration, master data, and data integrity.
• Act as subject matter expert regarding product configuration and customer experience related to supply chain operations workflows and capabilities.
• Partner with Product teams to develop high-level physical product configurations for new products, evaluating operational costs, fulfillment timelines, unit counts, scope and sequence, page counts, and related considerations.
• Ensure that finished product files are available in time for supply chain functions and overall fulfillment readiness.
• Partner with Operations, external vendors, and Product teams to identify process improvements and cost-saving opportunities.
• Support the Product Relations Manager in recommending a list of all physical items included in product to determine physical format of books and configuration of products, pricing, manufacturing and fulfillment standards, and understanding and communicating operations and production cost to ensure market readiness.
• Responsible for item data processing needs of all departments (sales, marketing, product development, supply chain) while managing and performing data quality checks against standards assigned.
• Create and maintain product setup standards across business systems, including Bills of Materials (BOMs) and item master data.
• Ensure product data supports the needs of Sales, Marketing, Product Development, and Supply Chain, including contracts, samples, purchasing, vendor management, fulfillment, and product versioning.
• Work with the internal Implementation team and customers to help ensure an effective materials and entitlement onboarding process, as well as delivery issues, defective or replacement materials, or enrollment concerns for managed accounts between $1M-5M.
• Communicate risks to and escalate issues to Amplify Supply Chain and senior leadership.
• Comply with Amplify’s diversity, equity, and inclusion goals for its employees and products.
• Ensure all teammates, as well as cross-company team members, experience inclusion, are engaged in their projects, and feel psychological safety to bring their authentic and true selves to work.

Product Relations Specialist, Supply Chain

Customer Success Manager

• Lead onboarding calls and get new customers live smoothly
• Own the end-to-end onboarding process from initial setup to go-live
• Proactively check in to drive adoption, AOV lift, and retention
• Spot opportunities to expand bundle and upsell strategies, and bring them to merchants
• Help configure Amplify in customer Shopify stores and troubleshoot common issues
• Implement and customize Amplify using HTML and CSS when needed
• Clearly explain how things work to non-technical customers
• Be the voice of the customer to Product and Engineering, flagging bugs, gaps, and recurring needs
• Document customer configurations, edge cases, and success playbooks
• Ensure customers feel confident, supported, and ready to launch with Amplify